Spygear Gadgets Reviews Summary
Spygear Gadgets has a rating of 4.4 stars from 384 reviews, indicating that most customers are generally satisfied with their purchases. Spygear Gadgets ranks 4th among Spy sites.
Instant Feedback
Easy to use webpage
Easy and fast.
Quite simply I bought something returned it and they aren't giving me my money back! Do not trust this company! Not returning my calls or emails.
Instructions were horrible.
I will see how everything works and do another post.
I am still working on it, I will send another post in 2 weeks
I need help on a device I bought from them. I have been trying off and o for 2 months to get help and never get a reply. Always leave a message but no response. I had several other items I want to purchase but went to a different company because you receive no help from this one. logistimatics.com is my new go to co and have since purchased 3 items from them and I get either a live person or a call back within 10 mins.
N/a
I spent almost $300 on two cameras that dont work because of their server. Numerous emails to Spygeargadgets and phone calls with no reply. There must be more customers with the same problem. Notify the BBB to get your money back
My new DIY camera worked great for a couple of months. Then the live streaming stopped. I can only connect when I'm within my wifi range. Then when I get home I have over 25 recorded segments in a room where there is not motion. Alex returned my original email questioning the issue with this response.
"The server that facilitates the connection between the cameras and the app has been having intermittent issues which is causing the remote viewing functionality to have connection issues. This is a widespread issue affecting cameras from every manufacturer and company. Engineers are currently working on the issue to get the servers back up and running properly, and we should have an update on that soon.
In the meantime, as you could see when you are on the same WiFi network you can still access and control the cameras, and the recording functions will continue to work as normal as well.
We apologize for this inconvenience and will have an update for you soon."
That was 14 days ago. My follow up emails have gone unanswered.
I have left phone messages today. Waiting to see if I get a response.
EXCELLENT
Looks as described. Have not used it yet thus the 3 stars on the product...
I will want to see the unit and try it before I buy any more.
Very easy ordering. Very clear product descriptions
Only thing I was dismayed by is that there was nothing on the website that said you need a pc computer to get the thing to work properly. I have only Mac computers so now what?
I ordered mine and the software worked as advertised, I can now spy on all coomunications, thanks you guys
Received my order in a timely manner and product works well.
I may have missed it in the description but it does not support 5g. So it does not work the way I need it to. If it was in the description it needs to be more apparant for people like me that speed read through the specs.
Works as advertised. No instructions on how to access away from the camera wifi, but the android app worked first time I tried from a different WiFi. Apparently no need to modify router /firewall.
Informative and easy... ordering, delivery and operation
I returned the device as it did not fit my needs. I did return the item as per their Return Policy and did follow everything as requested from them. They send me a RMA which was valid for 3 days, and the item must be shipped back no later than 5/23/19 (see pic attached), which I did: delivered on 5/22/19 at 2:44 PM (see pic attached). I did send back the item via a method with trackable shipping such as USPS w/ Delivery Confirmation (Priority Mail 2-day Tracking number 9407 8036 9930 0044 3396 14). Since then I have sent numerous emails (around 8 emails) to *******@spygeargadgets.com and called *******848 and left about 5 voices messages with NO responses. The only reply received was on July 5th saying the following:_______
Hi there,
Sorry for the delay in getting back with you, our offices were closed this week for the holiday - I've requested an update from our warehouse and will have an update for you by Monday. Have a nice weekend!
Regards,
Robert M.________
I have being left in the dark, with NO refund (over $400 - see pic attached), with NO responses, with nothing. Unfortunately they didn't leave me any option, but writing a bad review, because I don't know what else to do. I am extremely surprise this happened to me after seeing the high ratings/reviews for this company, which made me think if those reviews are real or not.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members