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SpyFly

Overview

SpyFly has a rating of 4.3 stars from 7,894 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
16
value
22
shipping
7
returns
9
quality
22
This company responds to reviews on average within 4 days
How would you rate SpyFly?
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California
1 review
0 helpful votes
Follow brett X.
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Good info, i dont know about accuracy as i just logged off the site minutes ago. I wish there was more in on dating sites and updated living locations. Every address spyfly listed was in the "past " tense. ----Bob lived here, bob lived here, and the last house... this must be it! Excited, i clicked the little house icon... and... Bob lived here in blah blah. So Bob, who still has 3 million in his bank, is homeless, no current address found. I know he could rent under an alias but why. I cant come up with a likely one, well i guess that makes us both related! Overall id give it an B-B+ grade.

Date of experience: December 10, 2019
Washington
2 reviews
0 helpful votes
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If price could come down some for people let me me, disability and paraplegic with limited income that would be so covert helpful. Otherwise I like the way you put info together and send notice if you think I should check because in my area.

Date of experience: January 31, 2022
Utah
1 review
0 helpful votes
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Lots of inaccurate "facts" and failure to collect information such as a Driver's License when one does exist or voter records for someone that routinely votes. Also, reports of living in a place they never lived in. Also, many "facts" are reported more than once, especially court records.

Date of experience: January 26, 2021
Kelli M. SpyFly Rep
over a year old

Dear Elaine,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

California
2 reviews
0 helpful votes
Follow Eskew S.
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I have other services that yield a lot more information. The criminal section especially, this one puts a ball on someone that clearly does not deserve one by far. So step up the overall intel gathering game because right now, I have no reason to use this service when I can be better informed elsewhere.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 14, 2019
Kelli M. SpyFly Rep
over a year old

Dear Eskew,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Florida
1 review
0 helpful votes
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So far excellent
August 17, 2020

So far excellent. Only 2 searches not found. Means fake name person does not exist. This is exactly what I needed to know! Thank you so much. I am liking this valuable service for information. I have many more names to check out before my trial ends.

Date of experience: August 16, 2020
Tennessee
1 review
0 helpful votes
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Love it so far, has already helped to put me in the right direction to finding person who screwed me over on a deal with selling my vehicle. I now have a more focused idea on where the individual may be located.

Date of experience: January 7, 2020
Tennessee
1 review
0 helpful votes
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I found things about me that are accurate and don't show up on any other service, but also found several major things that were not me at all. They involved a crime committed by someone else with the same name. Not good.

Date of experience: August 17, 2020
Iowa
1 review
0 helpful votes
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I always thought these advertisements for need background reports was a scam just wanted money cause i have used a couple that said free but before i got my report it went to credit card info wanting $29.99 so im so excited with Spy Fly its the first thats worked for me. I will recommend to everyone to use Spy Fly it works. Thank you Spy Fly.

Date of experience: December 31, 2019
Maryland
1 review
0 helpful votes
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Not impressed...
December 23, 2019

Not impressed... Did not give right information. I know one of the persons were arrested twice... you show 0. This is just a scam. I will call to cancel and there should not be any other charges on my card. This is nothing like it was advertised it to be. Very disappointed.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 23, 2019
Kelli M. SpyFly Rep
over a year old

Dear Katie Daugherty
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Indiana
2 reviews
0 helpful votes
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Doesn't give any marriage information
March 28, 2022

Doesn't give any marriage information - just general stuff. Information you can find out without paying! Out of curiosity, I checked myself and it shows me living in a state that I have never lived in. So your information is incorrect. :'(

Date of experience: February 25, 2022
Kelli M. SpyFly Rep
over a year old

Dear Janet,

Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it's not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it's possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
2 helpful votes
Follow Denton H.
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It's been helpful, but I still didn't find the up to date info that I was looking for. The phone numbers and addresses were not relevant anymore but I did find some very useful info. I've been loaning my car to someone who swore they had a clean driving record and never been in trouble with the law. Your records showed differently and after double checking, the court records were correct.

Date of experience: July 24, 2020
California
2 reviews
4 helpful votes
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Mostly i like the site because it is much easier to use than some of these other sites. It's good to keep in mind that since a lot of these types of sites are based on public info, sometimes you might not find that much. I mean i'm not expecting the service to be $#*! tracy or something so just keep your expectations in check and you should get a lot of mileage with this.

Date of experience: June 16, 2015
Georgia
1 review
0 helpful votes
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Some of yr information is incorrect and there's now 3 people I have looked up that I know for a fact have records and you claim they do not. And your social media finds are always zero so your not really helping me find anything I don't already know but thanks

Date of experience: August 22, 2021
California
1 review
0 helpful votes
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Perfect helps me with finding questions to ask employees to verify their identity and finding old family members

Date of experience: October 30, 2024
Yari C. SpyFly Rep
6 months ago

Thank you for the 5-star review.

Ohio
1 review
0 helpful votes
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This site is not updated
March 24, 2022

This site is not updated. Several inquiries are very dated. One of the inquiries have been deceased for almost 8 years. The main inquiry Joshua Wars has been convicted and sentenced. Your report says not resolved.

Date of experience: February 22, 2022
Kelli M. SpyFly Rep
over a year old

Dear Susan,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

North Carolina
1 review
12 helpful votes
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WHAT A RIPOFF!
May 6, 2015

Wow really poor product. Several names came up blank, so I researched someone I know. NO work history been there 30 years, NO vehicle reg he's had the car 45 years, NO driver license information, had this 55 years. Don't waste your money here.

Date of experience: May 6, 2015
Spy F. SpyFly Rep
over a year old

Shannon H. Thank you for your comment and we are sorry to hear you were unsatisfied with our service. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”

Illinois
1 review
0 helpful votes
Follow Walter R.
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Thanks it's been a great experience for me and my wife easy way to get records on people to find out who was arrested for anything to feel safe before letting them do work in your home for that thanks

Date of experience: May 3, 2021
Texas
0 reviews
0 helpful votes
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Your data on people is pathetic at best
June 25, 2022

Your data on people is pathetic at best. How can you not show that a person has a D. L., social media. C. H. L. marriages, my god the list goes on. By far this is the worst public data,/ background check company ever the only reason why you got 1 star is because I had to mark at least 1 star

Date of experience: May 25, 2022
Mississippi
1 review
15 helpful votes
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Spyfly is a joke!
December 18, 2014

Spyfly is a joke! I looked up two people that I know for a fact have a very long criminal record and the only thing that Spyfly came up with in a search were a few addresses and a couple of family member names. I got all that information online for free! Spyfly did not show any of the many arrests nor the 7 year and not even the 9 year prison sentence that one of them served in MI & OH. I feel this website is totally worthless.

Date of experience: December 17, 2014
Spy F. SpyFly Rep
over a year old

Dear Carol,. Thank you for your comment and we are sorry to hear you were unsatisfied with our service. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available; or for some reason our data providers didn't provide it to us. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”

Texas
1 review
0 helpful votes
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I found nothing I needed
November 2, 2019

I found nothing I needed. True my charges and relatives... But that was pretty much it. I came on to check my driving record before I start this job next Saturday and had a question About something. There's no work history, driving record, or anything like that. A lot of 0's across the board. I feel like the information given is going off my face book account or something.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 3, 2019
Kelli M. SpyFly Rep
over a year old

Dear Jon,

We are sorry to hear you did not have a positive experience on our website. Please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

In case you weren’t aware, Spyfly is the internet’s most complete background check service making it fast, easy and safe for people to find and learn the truth about anyone. We aggregate billions of public records into a single, easy to use interface and manage this information with cutting edge technology.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.

You can also run targeted searches to find out if there are sex offenders living near your loved ones. You can create a 5 mile protection zone around your home, empowering you to monitor sex offender activity in your neighborhood and up to 3 other locations anywhere in the country where your family or loved ones spend time. We then send immediate email alerts when a new sex offender registers within any of your monitoring zones.

Lastly, our members are able to set up Emergency Response Profiles for each one of their children. These digital profiles contain a child’s picture, personal information, physical description, medical information as well as guardian contact information. These profiles can instantly be emailed to friends, family or the police in case a child goes missing or is abducted; this assists parents and law enforcement in the recovery of the missing child.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"