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SpoiledChild

Overview

SpoiledChild has a rating of 3.3 stars from 811 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpoiledChild most frequently mention liquid collagen, hair mask and mango flavor. SpoiledChild ranks 11th among Beauty Products sites.

service
214
value
191
shipping
187
returns
150
quality
161
This company responds to reviews on average within 1 day
+132
How would you rate SpoiledChild?
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Wisconsin
1 review
0 helpful votes
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It tastes good
November 14, 2023

It tastes good so far but in not sure it will last 30 days and only take 1 tablespoon a day. Not sure on effectiveness yet.

Date of experience: October 15, 2023
Texas
1 review
1 helpful vote
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This company has went into my bank account more the once and stole money for different amounts. Nope

Date of experience: May 11, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi Monique,

It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com with your order details. They will be able to look into your options

Massachusetts
1 review
0 helpful votes
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Checking out
October 26, 2023

The experience was good, however after checking out, all the things they were trying to make me purchase was a turnoff.

Date of experience: September 26, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi Elsie - thanks so much for the review and for your feedback - we really do value your opinion and I'll be sure to pass it along to our marketing team.

Tennessee
1 review
0 helpful votes
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Need to talk to representative
October 29, 2023

You all taken 2 payments out of my account. It was suppose yo only come out of card ending with 6892.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 29, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out.

Texas
2 reviews
0 helpful votes
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Spammy offers
October 24, 2023

There are too many spammy offers to click through before getting to the order confirmation page. It is annoying and ingenuine.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 23, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

California
1 review
4 helpful votes
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Fraud
September 13, 2022

Thank god my bank screened this. It says &5 bucks, but they tried to charge $112. Do not do this! ….

Date of experience: September 13, 2022
Melissa M. SpoiledChild Rep
over a year old

Hi!
Let me explain what happened -- a pre-authorization was placed on your card (as stated at check-out). Not to worry, this isn't a charge! Pre-authorization is a fraud prevention method used by financial institutions to guarantee the safety of certain transactions. A pre-authorization, or a temporary hold, simply authorizes the card, the funds are still in your account and will not be transferred to us unless you choose to keep the product. We can't refund the preauthorization as the funds were never actually withdrawn from your account, but I can tell you that preauthorization will fall off / disappear (this normally happens within 4 days from the order). You will not be charged for the full price unless you keep the product(s). Sorry about the confusion.

India
1 review
0 helpful votes
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Loving it!
June 28, 2023

Has been a good experience so far with their products, my skin has been great. Love the lip balm too! :)

Date of experience: June 27, 2023
Oregon
1 review
0 helpful votes
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Why can't I cancel my order?
June 17, 2024

After reading reviews I want to cancel my try before you buy order. How do I cancel?

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 7, 2024
Melissa M. SpoiledChild Rep
7 months ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Florida
1 review
0 helpful votes
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Trial
September 30, 2023

They tease you with a trial for 5.00+ then get your credit card and keep charging it. I have a charge for $100 and have not received anything,

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Texas
1 review
1 helpful vote
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Excited
October 2, 2023

Easy and very excited. Eager to see what results I will get. My skin is starting to sag and I am not a fan.

Date of experience: October 2, 2023
Melissa M. SpoiledChild Rep
over a year old

You’ll be obsessed with the results!

West Virginia
1 review
1 helpful vote
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Surprisingly a better experience than the rest
April 12, 2023

I'm reading the comments and am shocked and saddened that so many are having billing issues. I just made my very first purchase last week and I ordered the two collagen bottles and the scalp serum and face serum. I was certainly billed for all of it but when I got the products, I thought it was worth it just in the packaging.

The collagen bottles are in squeezable plastic bottles and it is a bit difficult to read the label because the lettering is in a light orange on a white label. The scalp serum, face serum and vitamins bottles are in more solid plastic and glass containers. The packaging came with easy instructions on how to use. I also got the full size hair vitamin bottle free with the order a scalp brush and a tinted lip balm.
So far, I like the liquid collagen (mango). It is a bit thick and like a gelatin fluid but otherwise easy to drink with water. Their face serum smells divine! I've tried and spent $$$ on many serum brands from shiseido, Lancôme, charlotte tilbury, tatcha, etc, and spoiled child's serum (blue bottle) has a lovely light scent that smells spa-like. I have dry skin and so far this is a nice barrier I use under another serum

Their scalp serum spray comes in a very well-made glass bottle as well. I did notice that the spray comes out in almost like a circular ring, so parting the hair and having the spray too far from the area won't get it in the part so you'd want to bring the spray bottle in closer.

I normally take Vital Proteins collagen powder with coffee and bought Spoiled Child collagen for something stronger. I look forward to the results. Total billed was $156 but so far, I think it's worth it.

Date of experience: April 9, 2023
Wisconsin
2 reviews
1 helpful vote
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Poor customer service. No way to cancel orders immediately because no one responds to emails. No changes in skin texture with product use.

Date of experience: October 20, 2022
Melissa M. SpoiledChild Rep
over a year old

Hi LaShawnda,
I am so sorry about the inconvenience. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options.

California
1 review
0 helpful votes
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Easy explanation
September 24, 2023

You just take a quick survey of your needs and they let you know what is best for you. Easy and fast.

Date of experience: September 24, 2023
Melissa M. SpoiledChild Rep
over a year old

We couldn’t agree more

Illinois
1 review
0 helpful votes
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Tried to buy from.Won't except prepaid card. Won't bother buying from them ever.Obviously the money on the prepaid card is no good.

Date of experience: July 7, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com with your details. Put "Site Jabber" in subject line. They will be able to look into your options.

Florida
1 review
0 helpful votes
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Not what I hoped
October 13, 2023

I just got the liquid collagen and the gummies. So far neither is what I expected. I will need a little more time to see any results.

Date of experience: October 13, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi Natalie - depending on the product you had in your order, results can take time! We create products that are meant to be consistently used daily to help you look and feel your best. All of our products are designed to simply fit into your morning and night routine to keep you always feeling spoiled.
Please don’t hesitate to reach out to our customer support at hello@spoiledchild.com if you have any other questions or concerns!

Colorado
1 review
0 helpful votes
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Placing an order
September 23, 2023

I placed my first order for skin care products, and I am so excited to get them. It was easy to do so, easy to navigate. Thank you!

Date of experience: September 22, 2023
Melissa M. SpoiledChild Rep
over a year old

Can’t wait for you to try!

Vermont
4 reviews
0 helpful votes
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Good customer service
January 18, 2024

I feel like the products are great and the customer service is also great I would re order in the future

Date of experience: January 17, 2024
Melissa M. SpoiledChild Rep
over a year old

That's what we love to hear!

New Jersey
1 review
0 helpful votes
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Excellent Customer Service
October 11, 2023

Melissa the customer service representative went above and beyond to be sure I was receiving the best customer care and support.

Date of experience: October 11, 2023
Melissa M. SpoiledChild Rep
over a year old

Thanks so much for the love! This made our day!

Florida
1 review
0 helpful votes
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Simple
September 25, 2023

Everything was so easy to get through the results came fast, and the order went through effortlessly

Date of experience: September 25, 2023
Melissa M. SpoiledChild Rep
over a year old

Great to hear

Washington
1 review
0 helpful votes
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Awesome
October 4, 2023

Easy and simple …. Questions was easygoing and the product presentation was too good I hopping will enjoy

Date of experience: October 3, 2023
Melissa M. SpoiledChild Rep
over a year old

You’re going to love it!