SpiritualQuest

I purchased a few of this companies salt boxes 10x20. My shipment was jumbled as all get out I had to contact 3 + times for a tracking number since a random package with just lighting arrived and nothing else then was rudely given tracking info for 2nd package that actually had the product. Once arrived tried to set them up but apparently was not shipped two connector pieces to actually install the lighting aspect. Reaching out for the missing connectors I was finally answered via email and the unprofessionlism and rudeness for a mistake made on there end was baffling. I even have copies of every email and phone records for every attempt to reach out but extremely rude order now to actually use the items purchased has been weeks and now waiting another 5 to 6 business days for their mistake and mis packaging. Definitely look else where any other company will have better customer service and not belittle their customers with lack of information and accountability. I'm now thinking this company just pays for their reviews since a few chat rooms on reddit have other customers whom have has similar experiences with their products shipping and customer service.almost over a month since initial reach out.

Rick I love the sauna. I told my friend and she is interested in getting one. If I refer my friend to buy a sauna from you. Would I get anything?

Please let me know.

Thanks,

Thank you I just got my order of the salt lamps I got the basket salt lamp and the abundance bowl salt lamp but my angel was missing I know that you told me that those are on backorder and we would like to wait until they come in cuz we know they're so popular so the other two arrived thanks so much we love them and I'll wait for the angel salt lamp which is on back order have a great day.

Both of the saunas are remarkably popular and both of them are made with our same standard technology with regards to the construction and configuration there is zero VOC and they're all both ultra low EMF in addition we're working now on 5G protection which is not part of it but will be an add-on later on maybe as early as 10 days so if you're inclined the duet is by far a nicer sauna is what we would call an elite series sauna as opposed to the executives

We were choosing between the Duet Sauna and the Savannah
"My wife really wanted the savannah salt cave sauna"

Merchant choice:
They are well respected in the industry, speak the language and help with all kinds of thoughts and questions
Product choice:
The sauna is beautiful

So glad I got this sauna! It's easy to use and works like a charm. Highly recommend to anyone. Highly recommend friend and family

Spa Pack – Two Duet Salt CavesI just received my sauna and much to my surprise it exceeded any expectation I had of quality. The quality was amazing even for a professional setting! My friend, who is a contractor, assembled it for me and he was also amazed at the quality and ease of assembly. His exact reply was "This is Killer!" I have used the sauna for about 10 days now and every day I like it even more. I am planning to purchase another for my personal use. It is a valuable asset to my holistic practice that can be enjoyed by many and a new source of income for me. I will definitely be a repeat customer. In addidtion to the sauna I purchased 6 Buddha foot detox rocks and they are exceptional. I created an area in my office just for them so clients can rest their feet on them and have a few minutes of quiet time when they come in for treatment. An easy and affordable way to add more value for my patients. As we all know, added value means repeat clients! "Thank You," Spiritual Quest for making your quality products available to me at an affordable price.

Thank you for fixing and getting the Halogenerator back to me so quickly! It is working well so far! I really appreciate the good customer service! So refreshing!

LOVE the sauna!

Can't believe you got it to me so fast!

It's nice and hot and the chromotherapy really is wonderful touch!

My only question is… where do I put the salt blocks?

Thank you!.

Absolutely love my new sauna! It heats up fast and feels like a luxury retreat right at home, Thank you...!

I purchased a sauna a few years ago and love it! So I decided to try a salt lamp.

Merchant choice?
Love their products
Product choice?
Interested in foot detox

Best purchase ever! This sauna has totally transformed my relaxation routine. So happy with it, highly recommended anyone.

Just got my Himalayan salt wall which is called a plug play wall from spiritual quest ordered it just before the holiday arrived today it's pretty amazing plugs into the wall has a full spectrum which is every color there is I can dim it I can brighten it I can combine colors I can transfer through colors I can turn it on and off from across the room I can carry it anywhere I want to so the plug and play wall was really a great idea it's 35 lb and has the salesperson explained to me the plug and play wall does cover 350 ft² with negative ions which is a big component of why we use Himalayan salt they also have bigger units but I chose the smaller one we love it

Got it, thank you.
After a long wait I am happy you have delivered the order. I am very happy with the sauna and I want to give a positive review. Thank you for you help and support.

Great product description, customer feedback and explanation of size to order for room.

We liked the Quality and size of products

Its great to share this quality as a gift for the holiday

Margie here from Kenosha just wanted to say thanks for getting my shipments out to my family and about that you guys were very helpful in allowing me to ship multiple items to multiple addresses thank you very much I know that you didn't have to do that and I know you did bend over backwards so during the pandemic I think that's going above and beyond hopefully I can send you some friends and family in the future thanks again guys have a wonderful holiday

After i placed a order i got bad feelings about this company... First off i called to ask a question and Richard answered... Was gonna place the order online and richard said why i can do it so i did... He told me my order would be shipped wed or thurs.He also sent me a invoice with NO order number AND charged me a packing charge(which he told me about) when online it was free shipping and packing because i checked!. Ph order supposedly have priority over online)Ya right!... On sat i hadn't received a shipping email yet so i emailed them because i needed a tracking so i could be home for delivery to sign. Richard emailed me back that evening telling me he needed my order number before he could find out any info. Lol... I told him YOU didnt send it to me and at that point i just asked for a full refund because i know it didnt ship yet. He was very rude... So mon i called asking for a refund and the guy? Dont know who it was said ok he will do that... Well later in day i decided i wanted a email confirming my refund and this time a gal said she could do that... GUESS what NO email!... I called my bank and filed a dispute on credit card.
I will not do business with someone i dont trust when i am buying certain things... They did not follow thru with what they said they would do... Spiritual? What a joke.

So far-so good the experience is fast and easy no obstacles to ordering and clearly not super corporate which was nice

Merchant choice:
I watched YouTube videos and liked what i saw..

I ordered a sauna almost 8 months ago and they will not deliver the product or refund my money. This is a fake business!