Spiritualquest are my most beloved darlings, we have a medical situation at our home and requested one of the saunas to be expedited. Don't you know the customer service team has a formal policy regarding these important concerns. Upon arrival of a new shipment they did get my sauna out to me as indicated and its on route, this means so much to my family and our gratitude needs to be shared. Thank you for providing us with a great deal and a lot of Hope!
Premier starter kit, The assortment of salt lamps in this kit is impressive. Each lamp boasts its unique, natural charm, radiating a warm, soothing glow that instantly elevates the ambiance of any room. The craftsmanship is exceptional, and the soft, tranquil light creates a serene atmosphere that is perfect for relaxation or meditation.
The best part? The free shipping made this purchase even more appealing. It arrived fast, thanks guys
Hey there! I recently had an amazing experience at the Executive Single Salt Cave Sauna, and I just had to share it with you! As a satisfied customer, I can assure you that this place is nothing short of transformative.
From the moment I stepped into the sauna, I was enveloped in a gentle warmth that encouraged me to sweat out all the toxins in my body, leaving me feeling refreshed and revitalized. The salt-infused air worked wonders for my respiratory system, while the infrared heat provided relief to my sore muscles and joints.
The atmosphere inside the salt cave was incredibly calming and relaxing, making it the perfect environment to unwind and recharge. I could feel all the stress from my day melting away with each passing moment, and I even noticed better sleep at night afterward.
If you're looking for a unique and rejuvenating experience, then I highly recommend visiting the Executive Single Salt Cave Sauna. The combination of infrared heat and Himalayan salt offers a multitude of benefits, and the calming ambiance is just unbeatable. So, go ahead and treat yourself to an unforgettable experience!
The products are packed safely and with obvious care. Refreshing. I got some nice gifts I love having items on hand for any reason. Everyone likes my larger lamps and therefore since I am smart I always stock up and give them, friends great gifts. Thanks guys thanks to Kelly for your suggestions. Best experience ever.
We recently had the pleasure of working with the sales team and report that our experience was fantastic. They quickly responded to our call and our message left after hours, and they were friendly, knowledgeable, and able to answer all our technical questions. We found that we had a lot in common, and were extremely satisfied with their description of the product and how it could benefit us. We highly recommend the entire sales team for their excellent customer service.
Merchant choice:
The site is different than others, not a cookie-cutter business at all.
Product choice:
Infrared saunas are becoming increasingly popular for their purported health benefits, especially for their cardiovascular effects. Several studies have demonstrated that regular use of infrared saunas can result in a reduction in adverse events by as much as 50%.
Looking for high-quality infrared saunas and Himalayan salt walls at affordable prices? Look no further than Spiritualquest.com! They offer a unique and diverse selection of spa products to meet all your needs, making them the ultimate destination for those seeking great value in their salt walls. With their commitment to quality and affordability, they stand out from all the other websites out there. So why wait? Visit Spiritualquest.com today and discover the perfect products to enhance your spa experience and healing modalities.
We received our salt wall. It was tightly wrapped and delivered by Forward Air their shipping partner. We had a construction project related to the room the salt wall was being delivered, so we waited to have it unwrapped until we were to install the new salt wall it respective room. Once opened the salt wall was delivered cracked down the middle with a missing electrical component. After numerous calls to the company they took no blame for the crack and filed an insurance claim with the delivery company they utilize. It's been over the 90-120 days since the claim and haven't heard a word. The owner is very dismissive with no offer to help in anyway. Buyer beware. Better off looking for another company. We acknowledge issues with any company but when you receive rude backlash from the owner and no offer to help it's very concerning.
The damage was claimed by the shipping company as soon as we got the notice, the issue is now with them and they will pay out in a few weeks in most cases. Please note once a claim is made, as with all insurance we simply have to wait for them. They will send you funds directly. Thank you hope this helps.
I requested a salt bowl lamp for Christmas as a gift. The lamp arrived but the salt balls weren't in the box. Instead there were salt rocks, I called customer service - a really nice lady answered and she shared that the salt balls were on backorder... another shipment would be arriving in a couple of weeks. The salt rocks were complimentary due to the delayed shipment. She was extremely accommodating! Why only 2 stars? If she wasn't so nice, I'd rate as 1 star. The salt balls arrived (I received them a week and a half ago) but they don't heat! 1 ball (that sits directly over the lamp) gets slightly warm, the rest of the balls remain cool to the touch. I've heated the lamp for hours, with the same results. I called customer service last Friday (needless to say it was not a stellar experience). The gentleman proceeded to tell me that the salt balls don't heat! The lamp doesn't get hot enough! I asked him why it's advertised on the website that the balls can be used for massage and it's advertised that they heat up. He said he didn't know why but that the lamp is for looks, I have to find an alternative way to heat the salt balls... such as wrapping them in a hot wet towel. I'm pretty sure a warm wet towel will cause the balls to degrade faster. I'm very disappointed with this purchase - I wanted them to use on my muscle aches.
I finally received my Sauna after 6 months of waiting. I'm aware that there were shipping issues and the company moved from the west to the east coast during this time. However, no one returned any calls or emails during this time. At some point I felt like I was scammed and thought I was out $2000. Finally a couple mass emails were sent to customers waiting for products to ship with a promise to receive a $100 gift certificate. Finally got a call from Rick saying the Sauna was packed and ready for shipment. Awesome! Got my product and I will say it's very beautiful. One issue though, it was supposed to come with a foot detox himalayan salt dome and they sent a salt lamp instead and i didn't receive the $100 gift certificate. I emailed the company and got a reply (first reply ever) that they were out of stock. Ok that is great but COMMUNICATION would have been greater. I would have gladly waited for the product that was supposed to come with my sauna to make it a "salt cave". I ended up using the gift certificate that they sent after my complaint email to get bricks to adhere to the back wall so that the product was indeed a salt cave. The other issues I ran into were the instructions. The sauna came with an ionizer, which the manual is a joke. I had to look online to find out what it was and how to use it bc the manual is very generic. There were also zero instructions on how to operate the heating unit under the bench seat. The controls read O, A, B, C. I emailed the company again to ask what these functions do. Their response was, " a or b is the best ones to choose." This very generic response sent me on a mission to find on the internet anyone who may have a clue what these functions do. I feel the customer service for this company needs serious work. They need to have better communication and better knowledge of their products so they can explain how to use use them if a customer is confused.
Btw anyone (including Spiritual Quest Staff) needing clarity on how to use the bench seat heater:
1) A emitter (short-wave IR radiation): warms the body deeply, less the air and environment
2) B emitters (medium wave IR radiation): warms the body, less the air and environment
3) C emitters (long-wave IR radiation): heats air and environment.
We are so glad you are enjoying the high-quality sauna. Mam sorry but we do not know who you are your name listed here is not pertaining to any real customer, if you could kindly include your order number we would be more able to reach out. And we are sorry to hear of your frustration however any delays have nothing to do with us it is all covid lockdowns. (Shanghai Port was shut down for up to 90 days and is still not operating at full capacity) port congestion and supply chain issue your saunas were manufactured right away in the days after your order. Regrettably, we are at the mercy of other situations. For example one can expect delays due to factors outside our controls, we offer estimates and our estimates of 4-6 weeks are generally normal for arrival to our warehouse. One should note manufacturing is fast but the world is slow on shipping once it is in a container on a ship we have no control over the timing or delays.PS you don't put the bricks there they go on the floor, or the bench, the bench heater comes set to full-spectrum out of the box and does not need to be changed as well and each unit comes with a manual, the page online you ordered from has a manual attached and we are here m-f 9-5 to take calls, we have a 24 hr answering service and a support email system as well. Since we don't have any indicating information on who you are or your order number we surmise you just wanted to thank us for a great item and your enjoyment. Thank you enjoy your sauna
Recently installed my executive one sauna. It's the best purchase I ever made for myself.
I am using it everyday after my workouts and in the evenings.
It provides me relief from joint pain due to Rheumatoid arthritis, and promotes good sleep.
Many thanks for an excellent product.
I remember you asking if this is helpful for inflammation, it is for me and we are glad it works for you, thank you.
Rick was instrumental in helping us purchase our first Infrared sauna. We are extremely happy with the quality and ease of building. The spa includes lighting and an awesome stereo cd player which is awesome for our spa cds. The service and response time was also impeccable. I will recommend their quality products to everyone!
Sandy C
Hey guys
Got everything built and it turned out great! Couple questions. In the upper back corner there is a plug that looks like it is for an O2 ionizer, I think this is going to be a great addition to my workout space.
Thank you.
Yes, the ionizer is included in the packing. Let me know if you need any directions or assistance. Best of luck, and enjoy your sauna. The workout room is amazing! The Executive two-person sauna makes the room, at least we think so.
Check it out here if you like more information https://www.spiritualquest.com/product/executive-two-person-infrared-salt-cave-sauna-ultra-low-emf-copy-1/
Our studio is a blend of arts and crafts with some amazing painters. We believe that every culture has its own methods of making something. We offer both traditional and new techniques, it is our hope that everyone will share and enjoy this art form.
When we decided to order a salt wall it was in the belief of learning about something new.
The Salt wall is Amazing, and we do plan to add more items from you in the coming weeks.
Thanks for putting up with all our questions. Be well.
I've spent over $10,000 for 2 units and this place is an absolute disaster. Rick, the managing partner, will call and yell at you if you hint at disputing credit card charges for non-fulfillment. My husband listened to him on speakerphone with his jaw on the floor. I still haven't gotten the units I ordered in February and they've stopped responding to inquiries. I fully expect him to see this and start yelling at me.
Used the sauna for the first time last night. Easy to put together and amazing product! I wanted to say that Rick was very helpful and when I picked up the sauna with my pick up truck they helped me load the packages and supplied tie down straps for my safe journey. It was a long wait but it was worth it. Great Sauna!
I've been using my pyramid salt lamp for years, and I can't imagine my room without it. The warm glow it emits both and the air in my room feels noticeably cleaner. I love the unique pyramid shape, which adds a touch of elegance to my decor. Overall, I highly recommend this salt lamp to anyone looking to improve their indoor air quality and create a cozy atmosphere.""
Merchant choice:
The warm glow it emits is so calming and the air in my home feels fresher. It's also a great conversation starter when guests come over. Highly recommend!"
Product choice:
I love the salt lamps
So excited to try out the new sauna. The good news is sauans are shipping every day and they worked it out to ship us very quickly. Super easy to assemble and maybe easier to enjoy. My Husband and I love it. Highly recommend the Savannah. See our pick tell me what you think?.
Nice sauna enjoys, the savannah is quickly becoming the best seller. Thank you again for your patience the lockdowns that are now over for the time being fingers crossed. I know your in Florida so just make sure to protect it when not in use and one way to keep the wood in tip-top shape is to clean it periodically use wood cleaner that one can find in hardware stores
Merchant choice:
Chose because the extra amenities with the sauna, led, Bluetooth, etc that's a lot of items for the money!
Product choice:
We have a massage center and this allows us to offer more treatments to our existing customers.
Hey Pat nice to put a face to a name, thank you for the kind words were trying hard to keep rates down on our saunas and other items, bask in the glory of sauna!
I called several times and was treated with honor and I ordered on my second call,
Merchant choice:
Not just a sauna company firmly planted in health and wellness as well.
Product choice:
To help me cope with skin issues.
Delighted with my purchase of multiple salt walls! The units turned out to be larger and more attractive than I had initially imagined. The team's support was exceptional, offering valuable phone consultations for my contractor who was setting up the salt walls in different configurations. The weight of the units was apparent, and I'm thankful for the assistance provided. The salt walls not only serve a functional purpose but also contribute to the overall aesthetics with their beautiful design.
Answer: Sure what's your order number or please call our 8775352267 toll free for support x 2
Answer: We are happy to consult with your contractor. Building walls is not for a lay person. We have already suggested this we believe via the phone. Appointments are necessary so please arrange a time with our support staff. Assuming a lay person can build a large wall is not a best practice. AND our engineers provide one on one introduction happily. I am sure our staff has already shared that and offered support via a licensed contractor.
Answer: We have supplied instructions as an open invitation for your contractor again if you have order information it would help as there is no order info here thanks one can call our toll free support line m_f as well maybe call or forward some identifying order info.
SpiritualQuest has a rating of 4 stars from 209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpiritualQuest most frequently mention salt lamps, cave sauna and supply chain. SpiritualQuest ranks 6th among Alternative Medicine sites.
Thank you for your kind words about our sales team! We are delighted to hear that you had a positive experience with them and that you found the product beneficial. We take customer service seriously, and it's gratifying to hear that our team was able to provide the high level of service that you deserved. We are committed to providing the best customer experience, and we appreciate your feedback. Thank you for taking the time to share your thoughts with us. Have a great day!