Hello Rick this is Robert you had sent me a whole bunch of replacement bulbs and a replacement cord even though I had ordered from you several years ago it turns out it's very hard to find the correct wattage on the bulbs and it's very hard to find the cords for these things so we came back to you and you were very gracious or should I say your support team was very gracious. I'd like also say that you did provide me with a free replacement and all you asked is that we paid the postage I think that was more than fair. Please note it's very important for me to have people like you to do business with even though we don't buy a lot of salt lamps I just wanted to share that receiving the bulbs and cords we needed to keep using them was a very nice touch. If ever I have a chance or a need to buy more salt lamps we'll buy from you for sure thank you
We got an assortment of salt lamps, we sell them regularly. This is our first offering from these guys and we like the quality very much. Our previous supplier is no long in business and it is very tough to find high quality Himalayan salt products. The options are endless, they ship fast and our customers seem to like them as well.
Absolutely love their salt lamps. They make perfect gift for friends and family. I have 5 in my house. I love that they come with dimmers. Best quality. I had a question about my lamp and contacted their Customer Service, Kelly was friendly and helpful.
We sell these all day every day if you wish to buy and sell great quality products this place is the place to buy from. We have been a long-time customers and will continue. When we call they take our order we are our invoice within seconds and the orders ship the same day. We make gift baskets and these salt lamp tea lights are a integral part of our offerings.
What impressed me the most about this salt wall was the fact that it was made by hand. You could tell that a lot of time and effort went into creating this masterpiece. Every salt crystal was placed with care and precision, resulting in a truly unique and beautiful wall.
Placed an order online and 2 days later received a call and was told the item was out of stock. I cancelled the order and asked to the refund. A week later still No refund. Called the company and the same person answered the phone and said this has to do with the finance department.
We don't see any client with that name, this is a spam file we don't have any orders that match, we are working with the review team to have this removed. Please contact support if you think this is an error thank you
So I ordered a pink Himalayan salt lamp from this site, thinking I'd receive it. Idk why I thought that but I never did lol. I ordered it in may and it's now the end of July. We found out I gave the wrong address so I talked to them and even paid additional shipping to have it sent to the right address and still nothing. I've emailed the company and not received word back..
We ordered a single sauna from Spiritualquest.com. Their products are not only of great value but also of exceptional quality, making them the perfect choice for our employees. We bought them for our Lake Crest Inn for our business in New York are a testament to the excellence and uniqueness of Spiritualquest.
They do a great job of providing the real info on the items we want and that made it easy for me to order.
Merchant choice:
Obviously, a real company with local operators and they answered my simple questions
Product choice:
Had to get one before the holiday and get it fast!
What you're looking at is a solitaire in the Box it's the 3 wall salt cave system which brought from spiritual quest took several weeks for them to manufacture. Is rapsody tickled pink with this we're located in Santa Barbara California and this is our health and wellness center we use this room for a meditation and yoga it's exactly perfect for what we ask for. The people at spiritual quest on us and know exactly what they're doing they don't mess around to get right to the point so if you're looking for a very serious people to make you very serious high in products we do recommend them my name is Amanda and I hope to see you at my location in Santa Barbara
Thanks, it was a distinct pleasure working with you, and your meditation area looks great. Carl one slight correction salt cave in a box haha thank you again be well and be safe.
Hi Kelly,
Here are the Before and After photos. I love my sauna. I had them install the air freshener and really like the lemon smell. Do I need to get more for the future? I wish there were better instructions for setting the temperature. I just pressed the buttons and let it set.
12:54 PM (28 minutes ago)
To Spiritualquest
Perfect!
I love the panels. I am so excited. When you send the generator and the salt could you put brochures ect in the shipment. In case I have someone who wants to build a home unit?
Hey got a call today that my sauna is going to be shipping, the call was so welcomed. I did think about a cancelation but we have furniture we ordered around the same time and that is not in yet either. Seems custom items like sofas and other stuff is running really late these days. What can I say we are so looking forward to our new furniture and our new sauna.
Hey, Great News!, Dom glad to hear your sauna is being delivered that is great news._ have served 650 saunas since the beginning of the year and we appreciate that you understood the delays were from covid, and supply chain issues. In fact, as of today, Hong Kong is locked down as of 9-13 before it was in shanghai and there are rolling lockdowns in other ports that impact arrivals thanks for understanding this has been hell on everyone. The great news is its almost completely caught up.
Top notch troubleshooting from the team, my saunas stopped working after about 2 years. Now we are are Chiropractic office in Lenexa. KS and we use this unit everyday almost all day just to set the stage. Sent it my request for support, the factory engineer contacted me and determined it was and overload protector. I purchased a new overload protector and replaced it yesterday. I was able to enjoy my sauna again! It appears to have fixed the problem. Thank you for your help!
Hey there Mary we are so happy the fix was so simple that is why we have our engineering team handle all tech issues, we see you have had the sauna for two years and in a commercial location So glad your enjoying the sauna please note the power adapter was only 3.00 dollars to replace that is great team work
Best investment! The sauna is fantastic and fits perfectly in my home. Happy customer here, Top-notch sauna! Reliable, efficient, and the customer service was great too. Very pleased!
I wanted to say thanks to the young lady at spiritualquest she did a great job calming me down the sauna of course was delayed and that delay was because of many different factors not just covid but also the shipping supply quagmire that is Los Angeles Harbor and I only know about it because they educated me.
Regardless my thanks are because I got the sauna today it is the 2 person sauna I bought it on sale and I've got to be honest this is one of the nicest things I've ever done for myself. The 2 person executive sauna far exceeded my internal vision. I'm so glad I stuck with my order thanks guys thanks Kelly that's best wishes to you all.
I don't know if anybody ever reads all of these reviews however please note that supply chain delays are massive and Los Angeles Long Beach Harbor and that spiritual quest will not desert you and they will come through my patience paid off.
Thank you so much spiritual quest your Sona is amazing we got the two-person duets on it's just a wonderful product we also bought the Himalayan salt wall package I must say that the products are amazing it must take so long to manufacture these by hand and in a day and age where so many people are just short-sighted and don't have any craftsmanship it's obvious that you guys take the time to do everything right we really appreciate the time you took when we were ordering and we also appreciate how you package it up for shipping thank you very much will definitely be ordering again
Thanks for getting my float tank ready, I know we made you hold onto it for us and covid, delayed our arrival and all that. We are very excited and hopeful about our long term use. Thanks to all your guys that loaded my trailer.
It's important to make the distinction that duet is 6-in deeper and has carbon fiber heating elements carbon fiber heating elements are the natural progression of infrared heating elements from ceramic tube ceramic tube being the original version some say carbon fiber are more subtle and more comfortable that said they produce the same exact light wave which is infrared and it forces the body to sweat from about two to three inches inside.
Order was placed early January. If you are used to receiving concise communication afterwards, you can forget it. We were promised 6 week turn time, after finally reaching extremely rude and angry Rick, who informed me that it will be yet another 8 weeks, i requested cancelation. He told me that I'm not worth the time and hung up on me. Customer service is truly dead in this place. WTF Rick!?!?!? I'm in customer service, and would never treat clients like this! You wasted my time, and truly need some help in being a good person.
Hi there thank you for the information.
We are shipping orders from November and Some later.
We have detailed updates regularly the last one is here. (that was sent multiple times) please do read the included updates.
As a note there was a 6-month delay due to a combined covid closure, Los angles ports (still clogged), and moving to Savannah to a port that is actually functioning.
A related note the port our saunas ship from is in Shanghai it is closed again one can google that however we have saunas here and will have more arriving in several weeks and more several weeks after that and so and so on. It seems we simply need to work through orders and we do that by the date of the order.
If there is a medical emergency or a medical reason we do have a font of the line program please let us know thank you?
Answer: Sure what's your order number or please call our 8775352267 toll free for support x 2
Answer: We are happy to consult with your contractor. Building walls is not for a lay person. We have already suggested this we believe via the phone. Appointments are necessary so please arrange a time with our support staff. Assuming a lay person can build a large wall is not a best practice. AND our engineers provide one on one introduction happily. I am sure our staff has already shared that and offered support via a licensed contractor.
Answer: We have supplied instructions as an open invitation for your contractor again if you have order information it would help as there is no order info here thanks one can call our toll free support line m_f as well maybe call or forward some identifying order info.
SpiritualQuest has a rating of 4 stars from 209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpiritualQuest most frequently mention salt lamps, cave sauna and supply chain. SpiritualQuest ranks 6th among Alternative Medicine sites.
It was a pleasure speaking with you, Beverly, and assisting you on your healing journey. Please extend my regards to Phillip - he's quite the funny person. Don't hesitate to let me know if you require further assistance in the future.