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Speert

Overview

Speert has a rating of 4.6 stars from 592 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Speert most frequently mention fast delivery, great product and good quality. Speert ranks 12th among Eyeglasses sites.

service
45
value
2
shipping
2
returns
1
quality
543
This company responds to reviews on average within 4 days

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2,252 reviews
How would you rate Speert?
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California
1 review
1 helpful vote
Follow CLINT W.
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OK, I sent the email below over the weekend. NOW guess what, the other nose guard fell off, you sent, via Calabria 3 screws and 3 nose guards, but again GUESS WHAT, the other two nose guards are a lot larger and do not have the holes for screws in the same spot and will not fit the glasses you sold me.

I was able to get a neighbor to fix the first one, today took the glasses over to have him fix the other and he laughed because he knows the story, saying "these are not for your glasses, only the one we put on earlier."

Now I am pissed, you guys have ripped me off and I don't like being ripped off. You did not have the courtesy to reply to my earlier email, now you'll be sorry~~~~~~~~~~~~~~~~~~~~~~~~~~~

I am not too happy with Speert. You might look at your records to find that i purchased a "not to inexpensive} pair of readers. The day after i received them, the nose guard came off. When i went online to check how to get if taken care of, your online person did a chat with me, nice lady. Long story, but she said a new pair would be put in the mail asap. OK

Then, i get an email from some dude at Speert that said he was sending screws and nose guards and I should fix it myself, i thought that was bull----, however~~~~, nothing has been done, nada, -0-, not a darn thing. Have not rec'd a replacement, have not rec'd the parts to put YOUR readers back in shape, NOTHING.

I am not your best customer, but i have purchased a few items from your site. Even though I am not your best customer, i am minutes away from being one of your worst. Paying what I paid for simple readers and then to be treated like this encourages me to respond to every Yelp, review, www scam. Com, etc etc until your boss will be asking somebody "what the hell".

Please, treat your customers with some respect. BTW, i tried to log on, put in my email address, my normal password and did not get logged on, soooooo of course i simply clicked "forgot my password", but your system did not recognize my email address, Mr. Dude above must have listed me as spam!

I am not going away, wearing these expensive readers as I type, the hole in my nose is growing, maybe Mr. Dude's nose is growning?

Help me from being a jerk, big time jerk

Clint

Date of experience: September 19, 2016
Georgia
2 reviews
0 helpful votes
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I wish I could buy the plastic things that connect the chains to the glasses. I keep breaking those.

Date of experience: June 16, 2023
Idaho
1 review
0 helpful votes
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Order placing was easy, the time getting the product was quick, but to exchange the product sucks! 6.00 Bucks?

Date of experience: October 23, 2022
California
1 review
0 helpful votes
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Product Screen is not the easiest to navigate
December 15, 2023
Updated review

Product Screen is not the easiest to navigate. Payment was easily made. Shipping updates were helpful

Date of experience: December 14, 2023

Product Screen is not the easiest to navigate
November 25, 2023
Previous review

Product Screen is not the easiest to navigate

Date of experience: November 24, 2023

Pretty easy to use
October 8, 2023
Previous review

Pretty easy to use

Date of experience: October 7, 2023

I tried to use paypal but the screens were too confusing
October 3, 2021
Previous review

I tried to use paypal but the screens were too confusing

Date of experience: September 3, 2021
New York
1 review
0 helpful votes
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Excellent
August 30, 2021

Excellent. Fast delivery and packed with care. My relative lives these glasses. I have ordered previously. Thank you.

Date of experience: August 30, 2021
New Jersey
1 review
0 helpful votes
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Easy Payment had a great experience on the phone
April 19, 2023
Updated review

Easy Payment had a great experience on the phone. I would do business with this company again thank you.

Date of experience: April 19, 2023

Easy Payment
April 12, 2023
Previous review

Easy Payment

Date of experience: April 12, 2023
Tennessee
1 review
0 helpful votes
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Easy to navigate website
June 7, 2022

Easy to navigate website. Found exactly what I was looking for quickly. Received them a couple days earlier than expected. Will be back!

Date of experience: June 7, 2022
Virginia
1 review
0 helpful votes
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I've order many items from this site over the years: combs, glasses, hair accessories... Always high quality.

Date of experience: April 25, 2022
New York
1 review
0 helpful votes
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Excellent!
December 7, 2022

Excellent! Everything went well. Site was easy to navigate and my order came in a timely manner.
Thank You.

Date of experience: December 7, 2022
Texas
3 reviews
0 helpful votes
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Meh
December 11, 2021

Meh. I probably won't shop here again. Too much variability in the product and returns seemed difficult

Date of experience: December 11, 2021
North Carolina
1 review
0 helpful votes
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Easy, quick & inexpensive
March 14, 2023

Easy, quick & inexpensive. Now, I'm just hoping for quality.
Unfortunately, the reading lens is way too low.

Date of experience: March 14, 2023
New Jersey
2 reviews
0 helpful votes
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That diversion from order to get my email was time consuming and I still did not receive the discount, so stop it!

Date of experience: January 3, 2023
Virginia
1 review
0 helpful votes
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I searched for my last email receipt from Speert, clicked through to the same product, and purchased it again. Boom. Done.

Date of experience: November 20, 2022
Virginia
2 reviews
0 helpful votes
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Had issues placing my order
September 14, 2021
Updated review

Had issues placing my order. Hit "place order" 3x with no activity. Only after an E-mail sent to "complete order" did my order go through.

Date of experience: September 14, 2021

Had issues placing my order
October 3, 2021
Previous review

Had issues placing my order. Hit "place order" 3x with no activity. Only after an E-mail sent to "complete order" did my order go through.

Date of experience: September 3, 2021
California
3 reviews
0 helpful votes
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Amazon wouldn't deliver the Comb to my address so I went to the source and purchased it here! Thank you!

Date of experience: March 21, 2023
New York
1 review
0 helpful votes
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Was looking for glasses for my father and i found this website everything is perfect they look and feel great father's happy so am I Thank You

Date of experience: August 14, 2022
Deborah S.
California
1 review
0 helpful votes
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I Love my new readers!
December 10, 2021

I Love my new readers! Great styles too and colors. Also I use 6+ and they are made well excellent quality. Love the colorful cases as well.

Date of experience: December 10, 2021
Missouri
1 review
0 helpful votes
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Spert customer service was helpful to me
December 29, 2022

Spert customer service was helpful to me. I was able to have their quick support. They answered my questions.

Date of experience: December 29, 2022
Mississippi
1 review
0 helpful votes
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Shipping was a bit slow (USPS) but the glasses are exactly what I needed. Will definitely order again.

Date of experience: April 9, 2022
Connecticut
1 review
0 helpful votes
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Great/useful information available for sunglass sizes!
January 3, 2023
Updated review

Great/useful information available for sunglass sizes! User friendly site! Purchase was shipped and received quickly.

Date of experience: January 3, 2023

2nd time ordering
August 21, 2021
Previous review

2nd time ordering. Easy to read comparisons among glasses.

Date of experience: August 21, 2021