I was happy with how easy it was and how honest they were. I previously used a different company that lied about the quality and function of my device just to lower the payout amount. I recommend Smartphone PLUS and will happily use their service again.
Selling products is made plain and easy on their website. You simply enter the item you want to sell and get a quote based on its condition. Then, type in some contact info and ship the product. They send an email to confirm they received the product. After a few business days, they email you with the result of inspection and payment. The whole process was complete in about a week.
They had a very straightforward and easy process to follow to evaluate your phone and send it in. To top it off they also offered me the best price for my phone. Finally, my payment was prompt.
Sold my Apple watch here. Everything was done systematically within timelines with no follow ups required & also been paid the promised price
I had the kind of experience every consumer hopes for. Great experience. Quick pay out!
Very fast, easy and received a far price. Could not have been any easier to sell my galaxy watch
I got a good price for my phone
The check came promptly
Totally satisfied
Sent my two Samsung phones to them and received an email telling me that they were received and the dollars originally offered are good. This happened quickly. Had to wait a bit for the check but it came, so I was happy. The whole process was easy... everything done on line.
I sent in a IPad Pro, keyboard and pencil and was satisfied with price received. I signed up for Venmo payment that didn't go thru. They contacted me and send a check immediately
I got what they said I would get. (My phone was in the condition I said it was.) Making sure I was signed out of all accts, as they mandated, was a little anxiety-provoking because of their language about it, but was actually easy. They were prompt in their payment.
Was simple to sell my phones. You just have to choose and read the device conditions then I just shipped them in and got paid for them. No complaints at all here.
The whole process of selling my old phones to them was extremely simple. They had good communication and even sent me a box and a free shipping label to make it even easier for me to send in my phones. I was paid faster than I thought. I'll be using SmartphonesPLUS again for sure!
I shipped my iPhone three weeks ago, but I have not received my payment. Both of my Paypal account and email account were hijacked after I provided my information.
Hi Joyce,
Thank you for reaching out and sharing your concerns. Payments are typically completed the same day as inspection. I can confirm that your order has been completed. If you have any questions or need further assistance, please feel free to contact us directly at support@smartphonesplus.com.
Regarding the security of your PayPal and email accounts, we recommend reviewing your security settings and ensuring your accounts are protected.
Please let me know how if there is anything else I can do to improve your experience with us. We are here to help!
Thank you!
Easy to get a quote that seemed fair, and easy process for shipping my phone to them. A bit slow getting the check but I think that was the post office, not Smartphone Plus.
I sent in an iphone that I thought was in a lesser condition. It was a phone from an old employee and it had a broken camera screen cover the camera lens was fine. They emailed me and said they were going to pay me the flawless condition rate which was like $200 more. Since then I send every phone I get their way. And I recommend you do too.
There great, I have used them a few times and they have always been consistent, commutative and courteous with each transaction.
We were expecting pushback on our assessment of the condition of our phones like other companies have done, shaving off dollars with their assessment. SmartphonesPLUS gave us the full amount we anticipated.
Most convenient service ever. Got a quote online, free shipping label, packed up my phone. Within 24 hours of receiving my phone, SmartphonesPLUS paid me the same amount they had quoted online.
Seller beware. My advice, go to gazelle. It's been a month and I still haven't received payment. Oh, well..
Thank you for sharing your feedback, and we’re sorry to hear about your experience. After reviewing your order, I can confirm that your payment was issued on August 21st, and based on standard delivery times, it should have arrived by August 30th.
It seems that your review was posted shortly after the payment was sent, and we understand how frustrating the wait can be.
We strive to provide the best possible experience for our customers and appreciate you. If you need anything, please contact us at support@smartphonesplus.com.
Thank you!
Overview
SmartphonesPLUS has a rating of 4.6 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. SmartphonesPLUS ranks 7th among Sell Cell Phone sites.
- Visit Website
- Hiawatha, IA
- Edit business info
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Guy,
Thank you for sharing your experience. We understand how important it is to receive payment quickly and want to assure you that your check is on its way. USPS is experiencing delays this holiday season, which may affect delivery times. It looks like your check is scheduled to arrive by December 27th. If it is not received, please reach out to our support team at support@smartphonesplus.com—we’d be happy to assist by canceling and resending it, or even issuing payment through another method if that’s more convenient. Transparency and customer satisfaction are very important to us, and we’re here to make sure you receive your payment!