Overview
SKYLUX Travel has a rating of 4.8 stars from 2,588 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Enzo was wonderful. He worked hard to find the best schedule and price.
Nolan was persistent and helpful to obtain the optimal itinerary for our flights.
We really appreciate you taking the time to share your rating with us. We are really glad to hear that Nolan provided an excellent service.
Edwards was great. Worked with me to get best itinerary
Rates could be better
Thanks for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
A go to,service after inefficiencies with airline website and phone service
We are so grateful for your review. Thanks for sharing your rating with us and the community.
I spoke with one of your agents who was very knowledgeable and made many helpful suggestions.
Efficient, friendly professional, good value,
Love it
Dear HELEN N., Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
The agent was extremely helpful found lots of options and excellent choices at good prices.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Melinda did a fantastic job and was always available for any additional questions
We are glad that our agent Melinda was able to meet your expectations. Thank you so much for your positive feedback!
Florian was great and showed how patient he could be.
Dear JANICE P. Thanks so much for sharing your experience with us. We hope to see you again soon.
He was so thorough & patient with us! Thought of everything!
Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
Great service from rep Stanton. He was very quick in responding and finding us the deal we wanted
Stanton is awesome and we are so glad he assisted you in his best way! He will be happy to assist you once again! Please stay safe and enjoy your beaautiful days!
Harry was incredibly helpful and accommodating! I will definitely work with him again.
Harry is a great agent and we are so appreciative to him for his ability to satisfy our customers! Thank you very much for purchasing with us!
Professional! Courteous. Precise. On time. Communication: excellent!
Ranger was very helpful in getting flight arrangements to Europe and back.
Thank you so much for the great words! Safe travels.
They're exceptionally good! They take their time to help the passenger.
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
I have excellent experience with Jonathan. He is very professional and responsible person.
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Stan was great. Very response and flexible in helping me find exactly what I wanted.
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
Logan was very diligent & patient in finding the right schedule for my flights!
Your agent Logan would be so pleased to hear your words of appreciation! Thank you very much!
We change minds several time, gave quotes alternative
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Sales found good price for business class tickets and followed thru.
Thank you so much for your kind words. We really appreciate you taking time out to share your experience with us, and we look forward to working with you again in the future!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are glad Enzo has helped you with your trip and the services provided are appreciated.