Overview
SKYLUX Travel has a rating of 4.8 stars from 2,590 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Every moment was great!
Patience and efficiency and knowledge
Good. The process was a little long on the phone.
All in all it was fine.
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
Tracey is very professional and helped us very much
Thank you for the great review! We wish you safe travels.
The agent was very helpful and make the overall buying and booking experience very easy
It's our goal to make our customers happy and satisfied with our services! Thank you very much for being the One!
Agent was patient to get decent price for a last minute travel plan.
We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon!
I have never had a more enjoyable experience flying. Kit was exceptional!
Dear James R., Thank you for your kind words! We're thrilled to hear that you had an enjoyable flying experience, and we appreciate your recognition of Kit's exceptional service.
Everything was great and the price was very reasonable
Thanks so much for sharing your experience with us. We hope to see you again soon.
Very professional representative and very helpful. Answers concerns promptly.
Excellent. Thank you again for your professionalism.
Dear Wade, Thank you for your kind words. We're pleased to hear that Chad Bale did a great job, and we appreciate your acknowledgment of his professionalism. Your satisfaction is important to us.
Diana was very good and patient. She returned our call promptly and was very helpful.
Indeed, Diana is amazing and we are so proud of her! She always produces a great result to the customers satisfaction! Thank you very much for cooperation with us!
Very good service. Wells called and kept me informed and gave me good value
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
He was very informative and considerate. He was helpful as well
Dear Lani T,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon.
It's our goal to deliver the highest quality of service to all of our customers.
You will soon be contacted by our representatives.
Your review is assigned a special ID:263173
Worked patiently for 2 weeks to get business fare on multi city Europe trip.
Thank you very much for a 5 stars review! Our agents are doing their best to satisfy the customer and we appreciate them a lot!
Walker gave great service and even fixed a price decrease the next day
Dear DONALD s., Thank you for your feedback! We're delighted to hear that Walker provided great service and promptly addressed a price decrease the next day.
Bradley is so flexible and patient. Easy to work with.
We appreciate your positive feedback and look forward to assisting you once again!
First time user. Jackson was very patient and had some excellent recommendations!
Dear JEAN B., Thank you for your feedback! We're thrilled to hear about your positive experience with us. We look forward to serving you again in the future.
Nice voice to guide me to booking my trip and personalize my trip
Ace Worked hard each day trying to meet my Needs. Great Job!
Dear Dean, thank you for your kind words!We appreciate your continued trust and loyalty as a Skylux customer. If you have any more needs in the future, we're here for you!
Good and responsive customer service and very professional
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!
Was quite helpful appreciated all that was done quite professional.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so happy to hear about your satisfaction with our services! Much appreciated!