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Sixity Auto Parts

Overview

Sixity Auto Parts has a rating of 4.6 stars from 510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sixity Auto Parts most frequently mention customer service, fast delivery and great price. Sixity Auto Parts ranks 16th among Auto Parts sites.

service
64
quality
456
This company responds to reviews on average within 28 days

Instant Feedback

5,561 reviews
How would you rate Sixity Auto Parts?
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Virginia
1 review
0 helpful votes
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Service and Delivery Top Notice
October 24, 2024

Very happy with the overall experience. Great delivery, timely arrival and no hassle communication. A bit over priced, but for the service, worth the money.

Date of experience: October 14, 2024
California
1 review
0 helpful votes
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It was great
November 6, 2024

Emails were direct and professional, wanted to clarify to customer if order was delivered or not. It was easy to order through this website and not a hassle to add or remove items.

Date of experience: October 26, 2024
Washington
1 review
0 helpful votes
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Parts
November 26, 2024
Updated review

We got the parts and I ordered the wrong part for my daughter, ordered the right one, she doesn't have a turbo my mistake, returning Monday

Date of experience: November 16, 2024

Awesome thank you
November 14, 2024
Previous review

Awesome thank you

Date of experience: November 3, 2024
Massachusetts
1 review
0 helpful votes
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Good return process.
August 27, 2024

Part substandard but return was easy. Evidently I need to enter more characters or the form won't be accepted so here's a bunch of extra characters in a sentence that really has nothing to do with the subject matter.

Sixity Auto Parts attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 17, 2024
Florida
1 review
0 helpful votes
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Good
March 1, 2025

Excelent todo bien rápido y seguro recomendado a todos sigan asi

Date of experience: February 19, 2025
Arizona
1 review
0 helpful votes
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OE does the trick.
October 14, 2024

The type, wording, and instructions are very easy for me to comprehend.I was chasing a P0113, Air Intake Temp Sensor for longer than I want to admit, using a handful of the same sensors I grabbed while at the auto salvage yard, none of them worked. I bought $13.00 one online, it didn't work, I went to the stealership and they wanted $100 for the part, no way, so I researched who was the OEM for that part and it's NTK. I then found that Sixty Auto was an authorized dealer with a much more realistic price.

Date of experience: October 3, 2024
Michigan
1 review
0 helpful votes
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Excellent
December 13, 2024

Very easy to order, fast shipping, great price! Very happy customer! Thank you!

Date of experience: December 2, 2024
Pennsylvania
2 reviews
0 helpful votes
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Item was perfect, and received in perfect condition
November 19, 2024

My suggestion for improved service would be a notification of when the item is shipped be sent to the purchaser.

Date of experience: November 9, 2024
Washington
1 review
0 helpful votes
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Gen10 civic sport sparkplugs
August 31, 2024

Conveniently saw on Google and made purchase. Was new to website. Since this order went well, will shop with them more. Hopefully, they will have upcoming promos for my Honda civic. I also have a Nissan 350z that I shop for.

Date of experience: August 21, 2024
Maryland
1 review
0 helpful votes
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Good
February 25, 2025

---------------------------------------------------

Date of experience: February 15, 2025
Texas
1 review
0 helpful votes
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Lies
December 13, 2024

The parts they sell claim to fit but don't and their shipping service take way too long

Date of experience: December 2, 2024
Amada S. Sixity Auto Parts Rep
1 month ago

We apologize, shipping can be terribly slow from October to December with the holiday shipping rush.

Colorado
1 review
0 helpful votes
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Never Received Product
July 12, 2024

I never received the spark plugs that I ordered. I let their "customer service" know and all they kept telling me was what was on the tracking. It shows delivered by Amazon with no delivery picture, I can't open a dispute with them since I ordered it directly through the sixty site. I guess my only choice is to dispute it with my credit card. I will never order from Sixty again, very poor customer service! As you can see from my hand, no spark plugs!

Date of experience: July 1, 2024
Amada S. Sixity Auto Parts Rep
10 months ago

We apologize for any misunderstanding. While we apologize if the package was not received, we, in good faith, shipped the order to the address entered when the transaction was completed. Per the tracking, this package was delivered, and the carrier provided a picture for proof of purchase.

South Carolina
1 review
0 helpful votes
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See above
August 20, 2024

Hello. I order four shocks for a 1980 Jeep CJ5. I received 4 socks very quick. However, I'm installing today and notice the same numbers on each box so I'm thinking it doesn't matter front or back. But I see on 3 of the box ends a "A" and on 1 a "B". Well the B is longer. I found out since the front shock I installed was completely extended and is an A. Please let me know how I can get another B ( longer) and send back one of the A. *******796. Thank you. Harold.

Date of experience: August 10, 2024
California
1 review
0 helpful votes
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Quick and accurate
November 28, 2024

Products delivered promptly and in perfect condition

Haven't installed yet but as these are Aisin parts I expect no problem

Date of experience: November 18, 2024
North Carolina
2 reviews
0 helpful votes
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Back to new
December 6, 2024

The old one very tired, not sure if it worked properly. Happy with the new one.

Date of experience: November 26, 2024
Minnesota
1 review
1 helpful vote
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Crappy parts now
September 25, 2021

Parts don't match pictures as an employee told me. Needed water pump with metal impeller... Plastic... Returning is a hassle. Go through amazon if you do want sixity parts. Sixity requires a printed, filled out return form in the returned item box.

Sixity Auto Parts attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 26, 2021
Amada S. Sixity Auto Parts Rep
over a year old

We are sincerely sorry that the item received was not as expected. The manufacturers(Gates) have the discretion to change the appearance as well as the material of the item without notice, and we apologize that you were dissatisfied with the quality. Please check your email for the resolution.

California
1 review
0 helpful votes
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Satisfied
August 1, 2023
Updated review

Very easy except I supposedly have an account and if you don't remember your password your site was not very helpful in getting it reset.

Clarification on the 5 stars: While all 12 oil filter boxes looked fine, I did not open each box to examine the filters themselves. I don't anticipate any problems.

Date of experience: August 1, 2023

Very easy except I supposedly have an account and if...
July 23, 2023
Previous review

Very easy except I supposedly have an account and if you don't remember your password your site was not very helpful in getting it reset

Date of experience: July 23, 2023

Great prices, you have what I need, I can buy in bulk,...
August 6, 2022
Previous review

Great prices, you have what I need, I can buy in bulk, process quick and easy. I'll be back.

Date of experience: August 6, 2022
New Mexico
1 review
0 helpful votes
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Bought ignition coils for my 2003 NB Miata. I was notified at every step of the delivery process, the parts looked in great condition, and their official website has cheaper prices than their amazon web store. So, I save a few dollars too. Definitely adding them to my list of vendors along with flyin miata and others.

Date of experience: July 29, 2024
California
1 review
2 helpful votes
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Return policy inefficient
March 24, 2022

Ordered parts online. Nice website and free shipping. Unfortunately the parts did not fit. Contacted customer service who sent a return label after advising a cost for returning items. Sent the items back per instructions and then waited, and waited and finally after 29 days from them receiving the items back (according to the Post office tracking) I called to ask what the hold was. No explanation given. Refund finally made, minus the return shipping costs after 32 days from them receiving items back. I do not feel their return policy and efficiency equals the normal return environment in today's online shopping.

Date of experience: February 22, 2022
New Jersey
1 review
0 helpful votes
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Incorrect Fitment
May 7, 2024

I'm not sure how this happened. It's possible I accidentally picked the wrong item….but I don't think so. I entered my car as a 2015 Ford Flex. The bulbs that were sent were clearly not the correct bulbs. More importantly, the procedure to request a return is cumbersome. It's not very clear on the website other than saying "Contact Us" which is just the regular contact section of the website. When I did send the contact, I waited several days for a response.

Date of experience: April 24, 2024