Overview
Sixity Auto Parts has a rating of 4.5 stars from 502 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sixity Auto Parts most frequently mention customer service, fast delivery and great price. Sixity Auto Parts ranks 16th among Auto Parts sites.
Instant Feedback
I accidentally order the wrong part and customer service was very easy to work with on a return.
Product was as described and arrived 2 days early. Thanks gang!
I had a good experience with my purchase and will be returning for more parts in the future
Received a wrong cv axel, called sixty twice got the same guy both times and he made me feel like I was during him a favor by calling him. Don't buy from this company if you want the right parts. Worst customer service ever.
Sad, I got double charged
Company should have contacted me and asked if I need 8 shocks on the one truck
As an Automotive teacher on a tight budget, I decided to give Sixity a shot for purchasing CV axles for my Honda, and it was a huge mistake. The photos clearly show that the CV axles don't fit because the shaft size is completely wrong. After five frustrating phone calls and countless emails, I've been told that return shipping labels would supposedly be sent out—yet here I am still waiting! To add insult to injury, they plan to deduct return shipping costs from my refund, even though they are the ones who sent me the wrong parts! Once I finally get those shipping labels, I'll have to track the part and notify them when it arrives back at their location just to get a partial refund for their blunder.
Thank you for your feedback. Upon further review of the messages sent, we were very transparent on the terms regarding the shipping label, and you agreed to these terms for it to be deducted from your refund. We keep track of returns for orders we have sent return labels for. We simply suggested to keep track of your item to make sure it arrives, and to reach out to expedite your refund, but it is not required. We sent the return label as requested to the email address we have on file for you. If there is another you would like us to send it to please contact our service center to arrange for it to be resent.
Had to sort thru too many options to find what i needed, after surching the exact part #
I was expecting my complete shipment at same time as the first half, i received, so i could make a trip out of state for a family members wedding, on saturday but completly missed it, was never notified of a split shippment until i called about only recived half the order.
I will never use Sixty Auto Parts again
Customer service is non existent it seems. Been trying to call and get an email response to fix an order I placed for 2 days and can't get ahold of or a reply from anyone.
We're reaching out to see if we can assist. Please check your email and phone as we've left messages.
I would say I am disappointed that your logo is not on the spacers like pictured. It's actually the reason I bought them was for your design, or stickers would be nice to show off the brand
I bouth a 6pk of coils and a 6pk of spark plugs. I only received 5 spark plugs and I wasnt satisfied with the quality of the ignition coils and the spark plugs because they only sent 5. I have been calling for 2 days on a row and they dont answer the phone. Im still waiting to get my money refund. Is imposible to comunicate with this company. First and last time for sure.
We apologize for the issues you have encountered. Upon further review we see that we sent you a return label and your order has been refunded in full.
I ordered parts for a 2014 Ram. The parts have yet to be delivered. Tracking said by 10 pm on the 15th. I ordered on the 8th. 7 days is a bit long when you need critical parts. The website wasn't that user friendly.
I discovered this while searching for replacement parts for the afore mentioned vehicle. I may use Sixty Auto Parts in the future. However not for something critical for vehicle operation. Lead times are just to long.
I received used spark plugs but customer service was very responsive and helping resolve the issue.
I am very satisfied with Sixity, and they shipped my order out quickly. I saved $21 on the serpentine belt I ordered compared to the local price in my area.
I couldn't find my part anywhere not even the Ford house had it. Ford wanted me to order my part with parts I already had and didnt need. With sixity auto I was able to find what I needed and had it at the house in a couple business days.
Sixty Auto Parts shipped the spark plugs I'd ordered fast and they got to me undamaged. Great company!
Easy to order, arrived when I needed them. Great customer service when I had a question. I actually talked to a caring and well informed person.
Revived order it was open and missing an item. I called was told I'd revive a call and have the missing item sent out. I have yet to here form them
We've reached out to make sure we have the correct information regarding how many replacements you need. We apologize there was in transit package damage and you were missing some plugs.
Great experience ordering from this website. We plan to order more in the future.
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- Gold River, California, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize, we sell to more than single use customers as we have many commericial client accounts that purchase multiple units per transaction. We fully refund items returned in new and uninstalled condition.