SimpleSwap

I converted 35$ worth of trx and got 25.50$ worth of floki, 9.50$ tax for a 35 usd transaction, this is pure insanity 30% commision for such a small transaction, shame on you!

The SimpleSwap service is the best! I know for sure that I shouldn't worry about my funds, I just can contact the support team at any time and they will help me. Always fast and helpful!

First, a few transactions go fine, and then when you performed a big transaction they say that the money is stuck or other bull$#*! that doesn't make sense. They will give you the runaround and make you suffer to get your coins back. SO PLEASE DOOOO NOTTT SEND YOUR CRYPTO HERE. AWFUL WEBSITE. Save your HARD-EARNED MONEY. I WISH I COULD GIVE ZERO! Might as well call themself scamswap. Where they do not give you the coins that you are expecting.

I accidentally sent my theta to another simpleswap address. Happily I contacted them and they returned me all my sent theta. It's fair and worth to use the service without any suspicions.

One of the best platforms to exchange the crypto. Never had any problem. Always fast and with a good rate. Highly recommend!

God what a great service I'm so happy everything is so good and the support guys are always helpful
Really nice

Everything works perfectly, there were no problems in 5 exchanges, the coins arrived to the card within 10 minutes.

They have a great service and an awesome support! Every time I need help, they quickly solve the issue!

I lost count of how many times I have already used this service
Great support, great course, laconic design - and only now I thought of leaving a review
Thank you for your service!

I've been using SimpleSwap.io for a hot min now. I remember before all the upgrades to the site, I remember my first transaction not going through and speaking with support who reassured me everything was working and eventually my funds came through. But never in my life would I have just imagined what happened, happen. So I made a transaction about a month ago and stupid me, was trying to send to my MetaMask wallet address but I copied the "RIGHT" address as opposed to the "LEFT" address, those who are reading this, get this. Anyhoo, the only reason there was a right address was because I was part way through a SmartContract interaction when I decided to grab the address. So long story short, I grabbed the wrong address. Thankfully this resulted in an error and my THETA was never sent to that wallet. I messaged SimpleSwap about it and they started looking into it. Well, I completely forgot about this until yesterday when I logged in to make another swap, and saw a message from David and a previous msg from Brad stating they were waiting for me to confirm my corrected wallet address this entire time, so I re-engaged them, provided the wallet and sure enough this morning, BAM, funds TX'd. 1 month after a botched transaction that was 100% my fault. Customer for life!

Simple, safe, fast - that's all that I needed. And all of you as I think. Also, they have 24/7 support, it is really nice and makes me calm down.

I love it for the excellent service. These guys will always find a way to solve problems. I hope this will continue.

Haven't received coins and haven't got an answer as to what's going on and it's been a few hours now. So unprofessionaland beyond incontinent

So far I'm satisfied with them. I just wish this will continue this way and there will be no sudden changes.

TLDR; SimpleSwap won't send your coins if exchange rates change unfavorably for them, and will hold onto your coins waiting for them to improve in their favor. Otherwise they hold them hostage unless you want to accept fewer coins. Customer service will make up lies as needed.

*I'm posting here because they actively advertise (spam) on this sub regularly, and people have a right to know how they operate.

I recently sent several thousand USD worth of coins to SimpleSwap. They received the coins very quickly, confirmed it, then it was stuck on "exchanging" for hours. 24 hours went by, and I reached out to customer service, who eventually responded to say that it was a "one time technical issue" and that the engineers were working on resolving it. By the second day, they reached back out to say that the problem really was that the exchange rates have changed, and so the transaction had been automatically suspended as a result to protect my funds. SimpleSwap said they'll only be willing to send me fewer coins but not the originally agreed amount.

I replied and said that the new rate only negatively affects them, not me, and that they should send the correct amount of coins as agreed. SimpleSwap then claimed that actually the problem is really that I chose "floating rate" instead of "fixed rate" (which is a lie, I always have chosen fixed rate). This is obviously incorrect as had I chosen floating rate, the transaction would have gone through automatically since it would have made them more money, which itself is the reason I never choose floating rate.

So basically, if rates change, SimpleSwap only send the coin if rates change in their favor, otherwise they won't send you the agreed amount. Here it is over two days later and SimpleSwap still has my coins, and are holding them hostage unless I want to accept fewer coins, and they're making up multiple lies to try and cover themselves.

I have tested this platform for 1 year and that work correctly and great. In all section this work without any problem