website thubmnail of SilverSingles
How would you rate SilverSingles?
grey star
grey star
grey star
grey star
grey star
Florida
2 reviews
20 helpful votes
Follow Teresa P.
Unfollow Teresa P.
Send Message
Share Review
Report Review

Not even worth 1 star
April 13, 2022

Beware! I wished I had read reviews first before becoming a member. They automatically renew your services and steal $167 from your Paypal with no warning. They claim they sent me several reminders and they may have but I only open mail from sources I know. The email says it is from "Support Spark Networks Services GmbH" WTH? Oh, and talk about cons on this network. And butt ugly men suggestions. I am so disgusted with this situation and ticked off that they refuse to refund me that $167 they stole.

Date of experience: April 13, 2022
North Carolina
1 review
12 helpful votes
Follow Sharon M.
Unfollow Sharon M.
Send Message
Share Review
Report Review

Don't waste your money or time with SilverSingles. When my account was hacked I sent customer service 4 messages and 3 emails and they never responded. Then after 2 days they send me an email telling me they deleted my account. My paid premium account. Umm hello? No refund or explanation? They also have no phone number you can call to talk with them directly. This is the most frustrating service I have ever used.

Date of experience: October 8, 2018
New Jersey
1 review
3 helpful votes
Follow Ann A.
Unfollow Ann A.
Send Message
Share Review
Report Review

Don't join!
January 18, 2021

Silver Singles is the WORST dating website I have ever been on - and I have tried a lot of them over the years.
99% of the "matches" they send you have no photos and 75% of the "matches" live way too far away.
If there is a photo it is usually only 1 and often is sideways or you can even tell what the person looks like. You can't search for anyone which is ridiculous. The content of the profiles is usually not helpful at all in learning about the person. Completing my own profile was laborious and annoying.
I wish I'd gotten my money back right away! Horrible dating website!

Date of experience: January 18, 2021
North Carolina
1 review
0 helpful votes
Follow Dalys J.
Unfollow Dalys J.
Send Message
Share Review
Report Review

Awful customer service
January 13, 2022

I have been on hold for 56 minutes in order to cancel, no one has answered yet, they stated to hang up and someone will call back I don't believe them. Also I was not able to cancel at the end of my six months because they were on vacation, Unbelievable!

Date of experience: January 13, 2022
Minnesota
1 review
0 helpful votes
Follow Kim M.
Unfollow Kim M.
Send Message
Share Review
Report Review

Don't waste your money.
September 20, 2021

Total waste of money. People have fake profiles. They have sent me warnings they catch after the person has already contacted you. I took the time to answer all questions and they don't use them any ways. I would say 80% of matches don't have pictures or hardly a profile. Biggest con site ever run from this site.

Date of experience: September 20, 2021
Switzerland
4 reviews
17 helpful votes
Follow Kurt B.
Unfollow Kurt B.
Send Message
Share Review
Report Review

It looks like they are just gathering personal and financial information. It's obviously not safe because the site is being hacked regularly. Then, they tend to overcharge and sometimes ban you for no reason. Women on SIlverSingles don't respond to my messages, it feels like a ghost town. I had no results there, men outnumber women greatly, so the women are unresponsive or rude. Instead of getting rid of fake profiles, SIlverSingles prefer to ban their paying members - it's not a site, it's a bad joke!

Date of experience: May 14, 2022
Illinois
1 review
0 helpful votes
Follow A S.
Unfollow A S.
Send Message
Share Review
Report Review

Don't waste your money! Terrible customer service or should I say impossible to reach customer service. This site is a scam. I probably get 8 scam messages a day. Same message with different photos. Most popular scam is "my friend saw you on this site. She's in the military. She wants your email and phone #."
I've tried to contact customer service but have never been able to get anyone.
Software works very poorly on iPhone 13.

Date of experience: February 22, 2022
California
1 review
14 helpful votes
Follow Lisa J.
Unfollow Lisa J.
Send Message
Share Review
Report Review

Nice customer service
March 12, 2020

I just paid for "Silversingles" Dating site but there was few members only, I am a female looking for a male but the dating site has sent other females to make matches with me. LOL

Since there had no real matches to me, I emailed my concerns to customer Service, she replied right away and Silversingles didn't charge me any cents. The lady told me they give all members 5 free days.
The customer service people are responsible and respectful, hopefully they will get more members quickly.
I gave them 4 stars.

Date of experience: March 11, 2020
Pennsylvania
1 review
0 helpful votes
Follow S B.
Unfollow S B.
Send Message
Share Review
Report Review

Don't waste your money. I had every preference set to the least possible ("Not Important") setting yet still got messages saying that my preferences were too strict. When I set that I was only interested in non-smokers, I was still sent profiles of daily smokers. There's no way to set a distance preference less than 50 miles away, and even at 50 miles away I was matched with people over 200 miles away. Racial and cultural preferences seem to be ignored, and even though I selected that it's important to me to be matched with someone close to my height (I'm close to 6'), I was still matched with men around 5'3". You'd be better off picking somebody up off the street - at least you'll know they're a real person. I can't believe how many profiles were fake (note to scammers: people from Philly generally don't use the word "mayhaps"). They should be paying me for how many I reported. I absolutely will never go back on there.

Date of experience: January 16, 2022
Pennsylvania
1 review
0 helpful votes
Follow RITA L.
Unfollow RITA L.
Send Message
Share Review
Report Review

Just awful
January 10, 2023

First of all, the site does not have any matches that are nearby. Also, the site is set up in such a way that although you have cancelled the service, in fact, if you're not thorough enough, they will charge you for another three months. And then, refuse to refund the money, on the day of the unwanted renewal. Stay away from this place. It's a total rip off.

Date of experience: January 10, 2023
Ohio
1 review
22 helpful votes
Follow Kris B.
Unfollow Kris B.
Send Message
Share Review
Report Review

Frequent Scammers
September 3, 2021

Given my age I thought I would have best luck finding someone compatible on SilverSingles. Wrong! Most people lived over two hours away and in other states (although I requested within 50 miles) plus I was shocked to have two scammers after just a couple months in it - yet SilverSingles says they screen the m out. A couple years ago I tried a couple other dating sites and encountered no scammers and met a few people. This site is awful. A waste of my $89

Date of experience: September 2, 2021
Idaho
1 review
3 helpful votes
Follow Misti H.
Unfollow Misti H.
Send Message
Share Review
Report Review

WASTE OF MONEY
May 1, 2020

I signed up for 6 months, didn't read the "Fine" print and they charged the $300+ to my credit card at once instead of the advertised "Monthly" rate. I was angry. The people available on the website look nothing like the advertisement. I have not had ONE person I was interested. In other words, save your money.

Date of experience: May 1, 2020
Oklahoma
2 reviews
19 helpful votes
Follow Lori T.
Unfollow Lori T.
Send Message
Share Review
Report Review

What a waste of time.
March 12, 2019

I am now caught in an endless loop. Trying to cancel my membership and get referred to a place I cannot get to, told to use email without being given an email address, etc! Wish I would have done my homework and read this site first! Can anyone out there help me get to cancellation destination? I am using my correct password and it keeps telling me that it is incorrect and then I get caught in that loop when trying to change it! Someone help me out of this purgatory! Their "help" is of no help at all. I'm getting a terrible feeling... now what do I do? You can still save yourself!

Date of experience: March 12, 2019
North Carolina
1 review
5 helpful votes
Follow Tim B.
Unfollow Tim B.
Send Message
Share Review
Report Review

I thought I would find a mature and family-oriented woman of my age on Silversingles, but eventually I found her on some other site. SilverSingles was a total failure. It looks like SilverSingles' popularity is on the decline now, so all they can offer is a bunch of outdated profiles and a few bot-written vague introduction messages with no follow-up. I exchanged a few letters with one lady but she was full of ego and somewhat socially unhinged. To cut it short, SilverSingles don't supply what they promise and therefore they are not worth the money they are asking for.

Date of experience: October 6, 2022
Michigan
1 review
10 helpful votes
Follow laverne S.
Unfollow laverne S.
Send Message
Share Review
Report Review

Too expensive
August 4, 2018

When you visit online dating sites You want to see the potential partners or Read their Bio before you invest. This crappy site doesn't allow you to even nibble. Bad site, do not waste your money. I have spent $200 on other sites, what a waste of time. Too Expensive

Date of experience: August 4, 2018
Florida
1 review
1 helpful vote
Follow Lanelle S.
Unfollow Lanelle S.
Send Message
Share Review
Report Review

No customer service
August 1, 2021

Terrible experience. I got sucked into paying before I could even see any profiles. I completely filled out my profile, multiple pictures and sent messages and "smiles" to people. I only received emails back from 2 or 3 people out of 40-50.

Most of the men were OLD, FAT and SHORT. I realize this sounds mean but come on! I contacted customer service after about a week to cancel my membership, and I requested at least a partial refund (I paid for the 6 month plan). Response was a big NO!

Guess I only had 3 days to change my mind. Big giant ripoff!

Pass this service by and for gods sake DO NOT PAY!

They said I could "gift" it to someone else.

Date of experience: August 1, 2021
Florida
1 review
57 helpful votes
Follow Lynn F.
Unfollow Lynn F.
Send Message
Share Review
Report Review

Won't Refund Membership
February 19, 2020

Says in fine print that they will refund your premium membership if you cancel during 3 day cool down period, I cancelled and they won't Refund because I didn't write a refund request in those 3 days when I cancelled. No where does it say you have to specifically write a request for a refund. Also they sell your email address, I'm getting German spam.

Date of experience: February 19, 2020
California
11 reviews
44 helpful votes
Follow Charles R.
Unfollow Charles R.
Send Message
Share Review
Report Review

I joined as a Male seeking Females (and there were no mistakes in my typing or preferred gender). The matches that the site gave me were men. IF the site can't get that correct, why would I trust them with anything else! Deleted Account in less than 12 hours.

Date of experience: August 11, 2018
Michigan
1 review
0 helpful votes
Follow Terry S.
Unfollow Terry S.
Send Message
Share Review
Report Review

Majority of Matches received are 50 to 200+ MILES and / or 5+ years of age beyond preferences set
Matches showing education levels up to Master's degree lack basic sentence structure and poor grammar. OBVIOUSLY fraudulent profiles.
Multiple profiles with same pictures. Again, obviously fraudulent profiles.
About 50% of matches received do not have pictures.
Site views drastically different between app and online.
Browsing profiles is not an option. Confined to matches provided.
Customer service fails to provide responses to these concerns.
Extremely disappointed with this dating site.

Date of experience: September 8, 2021
New York
1 review
11 helpful votes
Follow Percy M.
Unfollow Percy M.
Send Message
Share Review
Report Review

The worst!
September 23, 2019

Save your money. I suspect this site is nothing but a scam. Every day I look for new matches. The pictures are listed as "New" but they are not new. They just keep sending me pictures of the same people. I wish I could get a refund. SilverSingles is horrible. It's not even worth one star.

Date of experience: September 23, 2019

Overview

SilverSingles has a rating of 1.1 stars from 521 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SilverSingles most frequently mention customer service, fake profiles and email address. SilverSingles ranks 53rd among Senior Dating sites.

service
170
value
177
shipping
28
returns
66
quality
151