Silkletter Reviews Summary
Silkletter has a rating of 3.8 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Silkletter most frequently mention customer service, water bottles and final product. Silkletter ranks 4th among Promotional Products sites.
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Customer support chat was SUPER helpful!
Easy to shop and customize order, very affordable for smaller orders
Very nice
It's a nice product
Norman was wonderful! Thank you so much for his services.
Very easy and understandable
Very helpful people! The person on the phone was very friendly and helpful.
Very quick responses and very helpful along the way with orders.
Got hung up this afternoon trying to use PayPal Credit to pay. Need to rush the order so went ahead and paid by credit card this evening but would have preferred to use PayPal Credit and help line wasn't able to fix the issue when I called.
Happy to report product came a day early and was perfect :)
This is our first order, and so far everything has been good
Good options quick shipping
Wonderful service. Really love that shipping is included
Very easy to place order
The order was fulfilled as requested.
Quick and easy ordering for a quality product.
Website is very slow, but easy to navigate
Easy to shop and purchase. Satisfied so far.
The design feature isn't working, I received form responses and couldn't get my questions answered and had to spend 30 minutes on the phone. The representative on the phone was very professional.
When I called back to follow up on the order I waited 30 minutes in a chat window and still never got any information. The order turned out fine and I am satisfied with the purchase, but the functionality of the website makes ordering more difficult than it needs to be and the customer service process makes it very difficult to confirm information.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members