Silkletter Reviews Summary
Silkletter has a rating of 3.8 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Silkletter most frequently mention customer service, water bottles and final product. Silkletter ranks 4th among Promotional Products sites.
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There was a couple week gap between my approving the proof until I heard anything from Silk Letter. I started to worry (since this was my first order with them) so I called to check on the status. The customer service rep was VERY pleasant and reassuring.
The only downside to ordering online is that you can't know the quality of the item that you are ordering. It was still a great value and easy.
This is my second order. The process was fast and easy. I do wish simply re-ordering from a previous order were possible.
I changed my order a couple of times and from your end it was handled very well. Our order came in and our employees were shocked at the high level of quality. They assumed we were getting a lower quality bottle and were very excited when they saw the aluminum bottles. Great job and I will order in the future when we exhaust our current supply.
Quick and easy!
The website and cost of goods are both excellent, this is my first order, and if all goes well I have no doubt I will be a return customer!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members