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Silkletter has a rating of 3.8 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Silkletter most frequently mention customer service, water bottles and final product. Silkletter ranks 4th among Promotional Products sites.
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This shopping experience was very simple
The person I talked to on the phone was very helpful. The website is very user friendly.
We LOVE your product!
The bag was thinner/lighter weight than anticipated
Thanks, online chat assist helpful
I like the ease of designing & ordering. I wish the preview could be made larger.
I worked with SilkLetter to get a product to my office in a timely manner. The customer service department was highly professional and courteous, working with me to make sure the delivery date was secured. Customer Service provided excellent service with additional questions. The product was high quality.
Box came crushed but contents were entact.
This is my second time ordering from you and was very impressed with product and the website is super easy to navigate.
I received a phone call after placing my order to confirm the shipment time for my customer's needs and they were exceedingly met.
Requested sample which was promptly sent. Items received were well packaged. Imprint was very well done. A very good experience overall.
Thank you.
Great company & service. Product was exactly what we were looking for, I loved the fact that you contacted me directly with suggestions for improvements on customization. Awesome experience and will definitely use your company again!
Good experience. Not sure I received a payment/order receipt though as we had some changes with my order.One was NOT included in the shipment which would have been nice.
Could not add or subtract colors of design in that screen, had to start over every time. Also it does not state in the beginning that how much each additional color is or that it is even extra for each color.