SilkletterReviews 735

Putting any type of graphic on the bottle was a little confusing and the site loaded very slowly

Love to see a mock up as I created it. Didn't love paying an extra $65 for a second color, making the "no set up fee" a bit obsolete.

It has been wonderful. Quick and painless, Silk Letter is very efficient. I received a follow up call and was given excellent customer service. All around, I'm very pleased with my experience.

Wonderful follow up from customer service to make sure the order was perfect! I received the product and it looks great. Just wish it was larger to hold more than 12 oz. Please contact me if you gets larger glass water bottle.

Very quick process and your prices are great - we are happy with our purchase.

There should be a note to state that if you go back to shopping, all your information will be lost

Website was unable to load my artwork. A bit of confusion on my order. Shipping box was to small for the bags. Shipping cost to Hawaii was quite expensive. Reps were very helpful. Will order again.

It's been great and the website is intuitive. Art department was friendly and customer service was top notch. I would love to do business again.

If you didn't have a chat function I would never know what the logo requirements for upload were.

Yes, getting the logo sized properly took some doing. Also, the packaging would be nice if it came with a bag to store it in.

Very helpful and quick response time! However, the image on the cup was very small. The staff was adamant that I review thoroughly, but I wish that they had suggested looking at size. It is difficult to see on a computer screen. Thank you!

Easy to work with. Great service. Product looks great!

Easy to order
Very good product quality

Quick response proof looked great.

Very helpful and a great product as always! Thank you

I like the product - however several of the boxes (I ordered 38 items) were damaged. Not from UPS (the exterior 3 large boxes were in perfect condition) it was the item boxes themselves that were damaged (ripped) etc

Thanks for the excellent phone and chat support. The order was perfect!

Good experience, product was worth the $ I paid, understand why they were less expensive than others

Fast service and great product

The bottom of the dove design was loose and I had to repair it by ironing it down.