Silkletter Reviews Summary
Silkletter has a rating of 3.8 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Silkletter most frequently mention customer service, water bottles and final product. Silkletter ranks 4th among Promotional Products sites.
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Excellent customer service. Extremely helpful and website was easy to navigate.
The checkout was annoying because it didn't let me update my order. I had to completely redo my order to make changes. It also kept loading during checkout which was slow.
Smooth order process
It's super quick, easy shopping experience.
Customer service was excellent, thank you Keena for all your help!
I appreciate the quick responses via email to my changes in art design and order details.
Thanks for emailing the coupon code! It reminded me to make the order and gave us some unexpected savings!
Chat w/ Keena was very helpful, resulted in order I needed these items delivered to IN by Friday - placed order previous Friday and they arrived a day early. Thank you!
Easy to shop on and the proofs are excellent! This particular product was not as well made as I would of liked.
Easy peasy to place an order. I was disappointed that the day after I placed my order there was an online discount of 10% that I was told I did not qualify for. I am from Maryland and when a product goes on sale within 7 days of you purchasing it the customer is granted the discount.
Excellent communication during the whole process! And a great product
More critical of the survey than the service. You ask about delivery time and product quality. Since I just placed the order, I cannot evaluate either. The ordering process and customer service were very good, as was a previous order.
The product we bought which was a table cloth with logo came out very nice and the price was reasonable.
Great assistance from the SilkLetter team! Thank you.
Your site doesn't work very smoothly on an iPad. The alignment and sizing was off and it was difficult to do the things. I was running Safari on iPad.
It's easy to order and the quality of the items is great
Spelling was wrong but they are hopefully quickly replacing it. Proof was right...final print was wrong and misspelled. Not sure how that happens
Great bags. Very pleased with overall experience. The Chat box came up one to many times, but other than that it was great.
Great product, fast turnaround, small minimums!
Our program was pleased with all aspects of our ordering and our medicine bags that were ordered serve our purpose.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members