KIBO Reviews Summary
KIBO has a rating of 3.6 stars from 106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KIBO most frequently mention shopping experience and customer service. KIBO ranks 11th among Ecommerce Tools sites.
Very easy to buy from and the navigation is simple and intuitive. I have never had a mix up or problem with any transaction made from this store. The communication is excellent- I'm kept informed every step of the way until my items are on my doorstep. Even when my order contains certain items that must ship later (such as pre-orders), everything arrives in the timespan promised. In my experience as a customer of uglydolls.com and folkmanis.com, Shopatron is 100% reliable.
Customer service is so helpful and excellent service. I am very pleased with Linda's excellent care. Hiro
Prompt shipping and easy transaction. Would like to do business with again.
I really like the convenience and ease of online shopping for Celestron products (via the Shopatron site). The Celestron product line has always given me the best value for the dollars that I spend there. And the Shopatron shipping has always exceeded my expectations.
Very fast delivery. Great yarn. Got what I expected, sooner than anticipated.
Great shopping experience, thank you!
I live outside the Mainland, at Puerto Rico, a US Territory. With other websites, I had the problem that they do not ship to the Caribbean. With Shopatron, I made my purchase easely, with no hassle and my items arrived before I expected.
Thanks again Shopatron!
From the time I ordered my stuff it was fast fast delivery. They said 5-7 days but it was only about 3. Great shape to, I will use it again. Very pleased
I ordered my products and they arrived very quickly, even in a snowstorm. The website said "shipping in 7-10 days. Got my order in 3 days.
"Quick delivery. Good service! Thanks!" Ordered a replacement part from Boon (via Shopatron) and everything went so smoothly. The ordering process was simple and I got my part very fast! When you have kids that want their toys fixed fast it's good to know there is a company that doesn't mess around! Thanks again Boon and Shopatron!
Shopatron and Mel Bay are winners
Ordered music books that were shipped the same day and in my hands within 4 days from across the country. Shipping was not marked up as some sites do either.
Easy to find what I was looking for and no problems to report of any kind.
After a very aggravating experience trying to procure this octopus puppet through a local toy store, it turned out that ordering directly from Folkmanis (via Shopatron) was the way to go. The ordering process was a cinch and the puppet was here in no time - and perfect - thanks Folkmanis and Shopatron!
Ordered a pattern off the website and received it in a timely manner. Would do buisness with again.
Great products and better than average service. I have placed serveral order with them and will order from them again.
As both a retailer and a consumer, I have to admit I'm a fan of Shopatron. Without Shopatron, the brands I deal with would be selling directly, and I would be getting zero cut. Now, I can sell the products I have on hand (many of which would be excess inventory that I might have to discount to clear out) and also increase foot traffic thanks to in-store pickup and the many other shipment options that only Shopatron offers.
Couldn't think of another e-commerce option, honestly... And as a consumer, their customer service and intuitive order system for both regular desktop computers and mobile devices is awesome.
Customer service has been wonderful since my posting on SiteJabber. The company policy on shipping backorders (yes, they do charge for the shipping even if you've paid for shipping the rest of the order already) was explained, and the wait time for a backordered item was clarified, and I'm updating this because of that response. Evidently a backorder gets shipped to their retailers who then ship it to individual customers, hence the double shipping charge - which I still don't agree with.
The backordered item hasn't yet arrived in this country, and the wait for any backorder is 1 to 8 weeks. Perhaps that information could be made available when the item is ordered.
About the business
Kibo's omnichannel commerce platform integrates eCommerce, order management (OMS), personalization, and mobile point of commerce (mPOC) software solutions.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members