Shipito

My experience with shipito is the worst, I signed up and tried to use their service. Guess what I lost an item that worth over 200$. Contacted customer service several times but they kept on saying I should contact the local shipping company make a claim. I gave up. I will never ever use their service and won't recommend it to anyone.

Ok so before using Shipito I used their online calculator to work out approximately how much it would cost to ship some parts from US to Australia. I received an estimate of around $350 US so I signed up. I asked for my items to be consolidated into one package (this is an option) only to be told afterwards it was too big for any of their carriers (DHL, Fedex etc.) to ship. They then charged me $150 US to 'un-consolidate' the package and I was forced to post the items individually. It cost me around $600 US in postage. On top of this they lost one of my items and blamed the supplier even after my supplier provided tracking numbers and dates when the items were posted. To add insult to injury I had one last package to send to Australia and they sent it to the wrong address instead. So in a nutshell don't use these guys because they are hopeless!

Review of mail forwarding company Shipito--------Seriously, the absolute worst customer service of any company I've ever had the displeasure of having to work with. After they destroyed several of my packages last time I used them, I vowed never to use them again. However, a few months later I again wanted something from the US so decided to give them another try. Bought the item and had it shipped to my US address with Shipito. However when I tried to login I was unable to do so. Contacted customer service. Was told someone would look into it and get back to me. Weeks later and still waiting for a reply. I simply cannot for the life of me understand why this company spends time and money trying to attract new customers, whilst at the same time trying so hard to drive their existing customers away. Absolutely Unbelievable. Avoid this company like the plague!

Shipito an optimal international shipping company.

As for Brazil, the country of corruption and corrupt scoundrels.

It creates laws for everything, more a way of corrupting the low-income citizen and enrich the coffers of corruption.

In the end, the feeling is imminent: there seems to be an effort by big government to, if not difficult to make international purchases, make the most financial advantage of them.

Corruption is huge in Brazil, which even the post office joined this means to raise more money for corrupt government.

Over the years I have used a number of forwarding agents to ship purchases made in USA to Australia and none have performed as well as Shipito.

As a customer you can access their website to find out whether your purchase has been received, and then choose from a number of carriers to make the delivery. Your purchase is photographed and you can add insurance for a very reasonable rate.

I have no hesitation in recommending this company to any overseas buyers making purchases in the USA. They deserve the five star rating I gave them!

In my first purchase was all perfect, (because the purchase was of little value). In my second purchase, of greater value, they told me that my package was lost in their deposits (I stole them), I was waiting for 2 weeks and in the end they told me that they could not find my packages, request a refund and they immediately suspended my account supposedly For "fraud". There are already many cases like mine, I do not understand how this scam company is still working!

I have been working with Shipito for more than 5 years. I did 29 consolidations and 40 shipments worldwide. They started with very professional behaviour and high-quality customer support. By the time I see several drawbacks that make me frustrated. The customer service responses are very poor and lack a sense of support rather than response. The delay in responses and the shipping rates are getting higher. After a long journey of engagement and doing business, finally, I decided to terminate the service with them and switch to a better service provider.

I loved this company, they were quick, reliable and trustworthy. I used them for over 6 years but these last couple of months, they have dropped the ball really bad.
No service, lost parcels, parcel damage, out of 23 shipments in the last 4 months, 3 of them didn't have issues, you heard right 3.
They lost a few, damaged a few, few got stuck in the warehouse for more than a month, denied insurance on multiple instances, what can i say - really, really bad. I am still chasing them for items, still waiting on them to contact me about the items they damaged. There is stuff worth over 5000 that is still pending, stuff that was bought in October.
Avoid, avoid, avoid... i know i will take my business somewhere else, they seem like they are on their way towards bankruptcy.

Shipito.com are scamming buggers! Charged me twice for shipping before finally telling me they dont actually ship my product. Then subsequently go very quiet when I request a refund. Taking weeks to respond, support requests just get closed with requests to create another one. Easy targets if your customers are overseas of course...

It appears that Shipito is using some marketers to clean up their reputations after the recent messes their employees have gotten them into. I've followed up with Shareen, who has contacted me here on SiteJabber, to see if she is offering solutions to Shipito's shortcomings, or if this is quite simply a marketing stunt to trick people into believing they have reformed their customer services. Only time will tell, but I am not enthusiastic about anything Shipito at the moment.

I did receive a small refund, which was very miserly nit picked down to the penny in favor of them, of course.

Also, watch your images, folks. You are being charged for those blurry photos of items in your Mailbox.