Shipito

I'm a new, very happy customer of Shipito.

I used comgateway for more than 1 year, shipped numerous packages thru them. But I find their charges a bit high, and they scrapped their rewards program (used to give a small rebate to reward CGW prime members and they took that away suddenly). I still use them (they're fine overall) but decided to try another shipping company. So I decided to try Shipito.

I chose FedEx Economy, tracking number **************. It says signed for by "Jusnia Maid" because my domestic helper answered the door and collected the package, I was out. Btw my suite number is J3098.

My shipment took 1 week to arrive ( from Nevada to Singapore), in perfect condition. It's slower than Comgateway, but that's cos I chose Economy delivery. Thanks to some bad reviews i saw, i only dared to ship 1 package first, so I didn't consolidate packages. As a result, it was too costly (per package) to choose any option other than Economy delivery. In the future, I will consolidate packages and choose a faster shipping method.

I've paid the $10 monthly fee and will see how it goes. I think it's worth it because they really only charge a $2.50 processing fee along with the amount that FedEx/DHL/USPS charges them for shipping. If you consolidate packages there's a $2 fee--but their 'consolidation' includes repacking into smaller boxes if u want to reduce shipping volume. Comgateway also charges for repacking, so no difference really. I think all the charges are very reasonable.

Overall, my experience with Shipito has been great. I honestly wonder if some of the reviews written online are fake. Those who honestly have bad experiences with shipping companies should share their views. But I feel there are some people who badmouth a company online because they work for a rival company, and those people should be disgusted with themselves. You know who u are.

TDLR: I dont recommend to use them and when NEVER send expensive items with them because they may be lost forever. Also dont use their preferred shipping partner DPD.

The service of shipito is okay when everything is going the normal way. But beware if anything goes wrong there is zero help. My package was shipped at 03/16/2017 and is now 10 weeks on the same place when I look into the tracking info. The estimated shipping date was the end of March but it is still somewhere or already stolen from shipito or their partner (Just check other 1 star reviews). I talked to the chat about my problem and they are friendly but are not able to help you in any ways.
I raised a ticket at the beginning of April that I have a problem with my package. After 1 weeks I got a message that the company has not received my custom payment. After some messages I then told them again and again that I already paid it and sent them the order id and screenshots where I paid this fees. After 2 weeks again a got another response from them. The content was that there partner GFSBIZ has not received my payment so it was literally the same that I got already 2 weeks ago. After that I sent them even the paypal clearance to approve the payment where I paid the packages. Until now (5 weeks) I have no response from them anymore. If you write a message via chat they just tell you that they ping there claim department and you just wait again weeks to receive nothing even not a single message. If you open another ticket they just close it and you wait another weeks. I also wrote some e-mails to their shipping partner (DPD / GFSGIZ) directly. But I got no single response from the 11 emails I send them. I even called them and they guy told me to write a e-mail and he will look into this asap. But yeah this was already 5 weeks ago and still havent heard anything from him. I dont know why I even believed him. SO BE CAREFULL WHEN USING THEM!

Mailed an item to a person i met online. Post office told me it was delivered to the address at Shipito
In Hawthorne, CA. Person claimed she never went to get it bu. Showed me a picture of the package sitting in some type of bin at the Shipito facility. I called Shipito and left a message. Was contacted by a person named Jorge Sandavol via email. He asked me to send him information regarding the package, which I did. He never responded back to me. I called the facility again months later. Eventually I received a call back. A woman contacted me, she had an accent, which sounded like she could have been a Latino. Not that that matters, just mentioning it. I told her what was going on she looked up the person I addressed the package to. She claims the person never picked up the package. The story becomes very foul when she claims that the company burns packages when they are not picked up. She also told me that there was along with the person's name I mailed the package to there was another name listed on the account or address. She refused to give me that name. This name was important to me because I believe that person is the one who is doing the catfishing of unexpecting males. I believe the woman from shipito is involved in the scamming ring because I find very hard to believe that the have policy is to burn packages that have not been picked up after a certain time. I think it would have been logical for the company to send it back to the post office and have them return the package to the sender. So now I am in the process of trying to investigate the scamming that I suspect is going on. If anyone else has experienced this also, let me know. I hope to one day contact the owner/founder of the company to let him know what is taking place in his business. Just do not know who is the owner--on line it says that the CEO/founder sold it to Tritium. I looked at their website and did not see Shipito in their company portfolio.

I've just had a useless and a very frustrating experience with shipito. I live in Russia and have my 14 year old kid in Swiss boarding school. I was trying to buy a soccer shoes for my son and have them mailed to him to Swiss. I opened an account with shipito and I put in the account the address of my son. Initial payment was made by my credit card. They told me by an e-mail that my account was activated and I can use it. There was not a word in the e-mail that I did something wrong.
I bought the shoes and my package arrived to shipito. I've paid a postage fee for its delivery to Swiss. Nothing seemed to be wrong. Then in 5 days I noticed that my package is still in spipito warehouse. I sent them an inquiry and they answered that they didn't allowed a 3rd party payment because they are afraid of fraud. They also told me that to do something with my package I now need to send them copies of 2 of my different IDs, copies of my bills plus to fill out some forms. The problem is I am afraid of frauds as well. There are many ways dishonest person can make a fraud using your personal information such as IDs copies, bills. For example I know a story when a swindler got a big credit in a bank using stolen copies of IDs and some bribes. I am absolutely sure it is not safe to upload such info. So I refused.
The end of the story? Well, this is the last e-mail from spipito:
Hello Alexander,
We can refund you the amount on your payment method. You can have the package trashed for free. If you have any concerns please feel free to contact us.
Sincerely,
Marcial
www.Shipito.com
Eastbiz Corporation
*******@shipito.com
Phone: *******143

If you shop in USA and you need an USA address, because some shops do not ship overseas,
Or they actually ship, but their shipping rate is too high,
Then Shipito is your BEST choice in the USA.
As any normal and literate person can see, 100% of
So called complaints are scams, fake complaints of myusheeps, lousy sheepvile fantastic
Inhabitants etc.
The Thruth is simple as is, Shipito is hands down THE BEST forwarding shipping service for
Small business, die-hard shoppers or "occasional" shoppers. I'm using Shipito service for
Many years, and in all this years I've encoutered two let's call it issues, both were
Solved in the time of one or two emails. Fast, reliable services, and as already said,
Hand down best prieces.
But fake complaints are not all bad, because we can learn and understand, why the
Myusheeps, sheepville etc. service are much more expensive — they have to pay their
Liars, spammers etc.
When You shop, use Your Head, read carefully — Do not let anyone fool you.
Don't be fooled by myus, sheepvill's and others sheeps. Just don't.
Once again, if you are shopping in USA and need to ship overseas, Shipito is in fact
THE BEST forwarding service out there.

At first I was really pleased with this website, living in the French Caribbean I cannot find all of my hair products or makeup over there. Ive ordered a couple of times from websites in the US and Shipito sent my packages just fine. Last week I made a new purchase, using exactly the same Visa Debit Card I used for my past transactions (and of course making sure I had enough on my bank account for the transaction) but I couldnt make a deposit since Shipito system keeps failing. I raise a ticket and contacted customer service who told me that their IT team was looking into it and that I needed to provide a copy of my ID since they have changed their payment method (in the meantime I purchased a couple of items on Amazon with the same debit card and the transaction went just fine). The very next day trying to log into my Shipito account I realized that my login was not working, I contacted Shipito customer support and they told me that I needed to contact their supervisor which I did by sending an email and got the following reply Please note that the ID that you have sent is a fake ID, and Shipito has a zero tolerance policy for such behavior and therefore we are not able to reopen the account. In order to get the package out of your account I will need you to have the merchant contact us to retrieve the package. Regards, Mariana G.
I am not a fraud and my ID has been delivered to me in hand by the French Authorities and I really cannot accept to be call a fraud.
Those people at Shipito are really arrogant and rude and decided based on I dont know which method that my ID was a fake one (so if I had a fake ID, how come I manage to get the ESTA document authorizing me to enter the US for the last couple of years? How come the Israeli custom let me enter Israel a couple of times in the past?
Shipito (a tiny winy little website) has such a great ID scamming tool that they should probably consider to sell it to other Big Players such as Amazon or even to Governments in order to reduce their so called fraud to ZERO!

Big time scammers. Never had a problem with my first test ship. Second shipment was bigger and more expensive. They put my account on hold after I use paypal to fund the account as my paypal account name differ slightly. Never had this issue with the first shipment. Anyway they lifted the hold after I explain why it is different. Happen again when I need to put in more money. Was assured by their staff that it is not an issue. They lifted my pending again. But when the time came to shipping the items, they flat out refused to send out the package. Gave them passport and drivers license copies and sign their forms to try to sort out this issue and call all them countless times but to no avail. Told them their staff had previously send me emails saying the name will not be an issue. Bloody hell, they lift the pending not once but twice. That's the reason I kept funding the account. If I had a whiff of trouble ahead, I would have redirected my shipment pronto. Phone call alone to sort out this issue with shipito cost me 30 bucks. At the end I had to get the seller to pick up the item. But that is not the worst. Worst thing is, they charge me 8.50 for each package that they hand back to the seller. Ridiculous. The fault did not even begin with me when it is their staff that had been giving out incorrent information from the start. They should have left the account on pending if it was such a big issue. I would have stop funding immediately and redirected my stuff somewhere else. But oh no, they waited till everything is at their warehouse and you are at their mercy. They apologies a lot but still would not bulge an inch. I do not expect much but at least an offer not to charge the 8.50. It's bad enough not to receive the product you paid for but to be charged the return fees is downright disgusting. So at the end of the day, 80+ bucks in my shipito account got sucked up by the return fees and the initial processing fee and repacking fee. So thinking of using shipito for your shipment, well u better think twice. I rather deal with a shipper with more integrity than this. So shipito - not only have you lost a customer but this customer is so unhappy about your utter contempt of him that he wrote a review about it and will try his best to spread it out everywhere.