Shaadi.com has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
Shaadi.com
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Shaadi.com

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GB
1 review
5 helpful votes
Follow Indy S.
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I AM SURPRISED THIS SITE IS STILL RUNNING! AS THE REVIEWS FROM EVERYONE WHO HAS USED IT HAVE ALL BEEN NEGATIVE! POOR CUSTOMER SERVICES! FAKE PROFILES! ADMIN CANCELING PAID MEMBERSHIPS AT ANYTIME! OUTDATED SOFTWARE! OVER PRICED! I THINK ANYONE OUTSIDE OF INDIA SHOULD BE AWARE! THIS IS A BACKWARDS WEBSITE RUN BY BACKWARDS PEOPLE! YOU WILL NOT FIND ANYONE DECENT USING THIS SITE! MY OWN PERSONAL EXPERIENCE HAS BEEN VERY POOR! I HAVE JUST HAD MY PAID PROFILE CANCELLED 6 MONTHS IN. FOR REFUSING TO SEND MY PASSPORT DETAILS! I DO NOT HAVE ANYTHING TO HIDE BUT I DO NOT FEEL SAFE SENDING MY PERSONAL DETAILS HALF WAY ACROSS THE WORLD TO A UNSECURED WEBSITE! AND THE FACT THEY LET ME JOIN AND TOOK MY MONEY WITHOUT ANY OF THIS INITIALLY. IS A COMPLETE JOKE! SO I TOO AM ANOTHER ONE OF THERE UNSATISFIED CUSTOMERS! WHO WILL NEVER JOIN THIS COWBOY WEBSITE EVER AGAIN! THERE ARE PLENTY OF OTHER DATING WEBSITES WHICH HAVE FAR MORE SUCCESS STORY'S THAN THIS ONE. I THINK BECAUSE THIS IS WELL KNOWN AND HAS BEEN AROUND A LONG TIME. PEOPLE JUST AUTOMATICALLY GO TO IT. BUT THE QUALITY OF THE MEMBERS AND SUPPORT TEAM ARE ALL WELL BELOW ONE STAR! I CAN ONLY WARN YOU AND GIVE YOU MY OWN PERSONAL EXPERIENCE. BUT THE DECISION ON WHETHER YOU JOIN IS ENTIRELY UP TO YOU! BUT MY ADVISE WOULD BE... DONT DO IT! YOU WILL REGRET IT LATER! TRUST ME!

Date of experience: June 15, 2019
India
1 review
1 helpful vote
Follow Rakesh S.
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We have registered our cousin's profile on shaadi few months back. Before making the payment, there is no information to the customer to provide the ID proofs before or after making the payment. All of sudden, they have blocked the profile and started asking for ID proof. We don't want to make everything public to all. Definitely it can be shared to the suitable and genuine profiles.
I said, I don't want to provide the document because of the above said reason and hence asked for refund. After taking the membership, they have started the actual drama by blocking the membership and asking for ID. If they would have mentioned about the ID while making the payment, definitely I would not have taken the membership. Basically they doesn't want to refund money and hence giving all useless reasons like "provide the ID, we will extend membership... etc.,"
HENCE I REQUEST ALL THE GENUINE CUSTOMER'S PLZ KEEP THIS POINT AND THINK WELL BEFORE MAKING THE PAYMENT.
Of course i don't want to leave these rogues, i will file a complaint against them. At least other's should not face this experience.

Date of experience: August 6, 2021
Wisconsin
1 review
4 helpful votes
Follow APEXA P.
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Don't use
August 8, 2020

I have been member on Shaadi.com and this is a very big scam and fraud. No one serious on the website.

Date of experience: August 8, 2020
Texas
1 review
1 helpful vote
Follow jay k.
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Fraud
July 29, 2022

Members list profile and then someone in the family dies and they request financail aid, membership is a ripoff

Date of experience: July 28, 2022
Texas
1 review
2 helpful votes
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Worst experiance
January 15, 2024

Worst experience. They fake profile and very old. And customer service is bad.it have fake advertisement too.

Date of experience: January 15, 2024
India
1 review
7 helpful votes
Follow Shubha G.
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Hopeless. Gang of cheaters.the moment they get money they avoid u. Very bad experience. Their managers r hopeless.

Date of experience: July 13, 2018
India
1 review
3 helpful votes
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Fraud
June 23, 2018

Fraud ppl. All their executives are interested in your profile until you are paid member. Later they dont even bother. Extremley fraud

Date of experience: June 23, 2018
Australia
1 review
2 helpful votes
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Will absolutely not recommend as once they are paid. That's it end of services, just keep on chasing them.

Date of experience: November 26, 2023
GB
1 review
1 helpful vote
Follow Sa B.
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Pathetic customer service personnel and executives...
Pathetic process to onboard...
Pathetic validation process...

Date of experience: February 5, 2023
Canada
1 review
10 helpful votes
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Not trustworthy
January 16, 2020

Most of the people here have fake ID. They just play games and waste our time. Money has been wasted.

Date of experience: January 16, 2020
Pennsylvania
0 reviews
0 helpful votes
Follow Layla S.
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I am based in the US and used the site as a parent. The site is the most difficult to maneuver. There are thousands of fake and expired profiles still left floating on site. It is a great site for wishful Indian parents hoping that their reluctant child finds someone to marry, This is also a site for many wishful work and tourist visa Indians in the US hoping to catch some green card or citizen mate to ease their visa situation. You can wade thru thousands of profiles and send hundreds of invites. Barely 10% reply with a standardized message. After that initial connect they do not respond to chat messages on the site or answer their text and emails that are connected with the profile. They just vanish into thin air. If by chance a connection is made with parents, I find that very few have genuine interested sons or daughters. Sometimes some parents play games like they would if they were parents in India. They think their child as God's gift to mankind and behave accordingly. Hey guys others have qualified and beautiful children too.
Finally, with the young adults in this country, there is a major stigma associated with the site. Most feel that only losers are there that need their parents to help them out, hence any lead gfrom this site is looked down upon.
The idea is great as here is one site that parents can get involved to go into the maze and screen profiles they feel will suit their children. It needs a major overhaul that will truly attract a more elite clientele. Have a separate upscale division for countries outside India. Charge more, do more screening and periodically do housecleaning whereby expired and old profiles are discarded. Then incorporate some sort of fun way of letting youngsters connect.

Date of experience: January 20, 2022
India
1 review
0 helpful votes
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Fraud company
February 18, 2022

They only take your money and not even answer the call. Local branch in Ahmedabad and head branch also. Please don't waste money on Shaddi.com

Date of experience: February 18, 2022
India
1 review
0 helpful votes
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I met this guy on shaadi.com on 5th May 23 and started communicating from 7th May 23. The person seemed interesting to talk to. After discussing about us we decided to meet. After discussing when and how to meet we finalized After 15th June 23. I met him on 17th June 23 in Bangalore and the meeting was ok not that bad. We decided we will meet again and from the next day he started keeping distance and after few days i decided to call him to check on him and when i called him he started abusing me and was behaving as i was irritating him and somehow i got so much frustrated i told him this is not the right way to talk to someone and if he was not interested he could have directly rejected me that day itself. I went to Bangalore to meet him and later he bribed me to pay my expenses as i came there for him. We met again on weekend to discuss and we peacefully decided we will start from fresh. I stayed there for 1 more week and there was no efforts from him. When i came back from Bangalore he blocked me on a small fight. He body shammed me and was shouting and using words which made me feel so disgusting that i was in bed for few days.

Name Gyandeep sharma

Location:Bangalore

Number:*******860

He is currently working with #Walmart Bangalore

Even the photos shared to me are different.

(https://www.facebook.com/gyandeep.sharma.5?mibextid=ZbWKwL)

Walmart #walmart #shaadi #varanasi #bangalore #matrimonial Gyandeep Sharma

Date of experience: July 12, 2023
Canada
1 review
0 helpful votes
Follow Naresh K.
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Customer service are bad they don't want to give you the refund. Thay just follow the refund policy they dont care about customer's convenience.

Date of experience: December 19, 2022
GB
1 review
9 helpful votes
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Rip off
February 12, 2020

Appalling service as a VIP member, complete rip off. My sincere advice don't subscribe for VIP membership, it's a con.

Date of experience: February 11, 2020
Kenya
1 review
1 helpful vote
Follow Jitendra G.
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They deleted my profile without any violations i sent them so many mails but automatic answer girish

Date of experience: August 10, 2021
India
1 review
0 helpful votes
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Bull$#*!
April 22, 2023

OTP comes after 6-7 hours, so fix from your end first then ask this bull$#*! to us for having 2 accounts.

Date of experience: April 22, 2023
Arizona
1 review
8 helpful votes
Follow K Z.
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First, I signed up as a free member. Then they blocked my profile forcing me to provide
Identity documentation. Then they kept SMSing me to get a paid membership, even though I had specifically unchecked all tickboxes to contact me in any way for any reason. I would open tickets telling them to stop, and they would ignore them. Eventually, I signed up for their shortest 3 month membership on India's Republic Day, the day with their biggest sale. Magically, all their pestering SMS messages finally stopped. I quickly noticed that most of their profiles are fake. They basically have 2 tricks. 1) They copy photos from social media (i. E. Facebook, etc.) and other dating sites to create fake profiles from scratch. 2) They either delete profiles of genuine
Members or wait until they leave, and then reincarnate their profiles without their knowledge. However, their contact information might be accurate. You'll realize it's case #2, when you either send an invite, get accepted or accept an invite, call the number, and the real person is clueless as to who you are or why you called. Or you might contact them directly on social media, and they'll tell you they deleted their Shaadi profile months ago. 1) You'll realize it's case #1, when you call them, and the background sounds like a busy call center, and you never hear from them again. Basically, it's Shaadi employees sitting in some Mumbai call center, reading fake
Life story scripts, while giving you an "experience." Although there might be real members on the site, it's probably less than 5%. If you check Shaadi's site traffic, you'll see it has dropped to 1/5th what they in 2018. Basically, people are catching on to the
Scam so it will probably drop even further. In the end, they deleted my profile 1 month early with neither any notification, explanation, nor refunded me the difference. I am posting this review, and reporting Shaadi to Cloudflare (i. E. one of Shaadi's service providers) as a fraudulent site. Save you money. Avoid Shaadi.com!

Date of experience: April 7, 2019
Rohan S.
Australia
1 review
2 helpful votes
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I was one of shaadi.com member. I naked a profile in shaadi.com, than I got a call from them I will be not able to contact or chat with other members, so I need to buy a membership. I bought a membership after they told me to buy Vip service( As shaadi.com team said- it's on offer, we will give you a consultant, that person will handel the profile and will send you three profiles every week according to your preference, but they never confirmed with the preference before send the profile that is the person interested to talk to me or not. If, I asked them have got any reply from any of my match, their answer exactly was( I think it's best to handpick never matches to get your quicker introductions) than why did I bought VIP membership? To just hear from you! I wasted my a lot of money and time and in the end of 0% results.
My service was so disappointed with the match preferences and with my consultant Daljit Kaur.

Look at the funny part! after finishing my VIP membership, they calling me and texted me back, If you buy again three months VIP membership (Rs. +70,000) before 1 April 2020,We are giving free days membership until close in India, because of Covid-19.
My experience was so disappointed and beyond my expectations.

My request to those who have faced these experience, should post review, because your experience can save some one money, time and life.

My request to community is Look first the reviews of the website on google than try it. Parents and friends, don't waste your time and your children future, on these scammers business. If was thinking it's only me who bought this membership, but are so many people who faced these challenges and haven't spoken about it.

I hope so, my message can reach to at least one person and I will think it was worthable.

Date of experience: April 9, 2020
India
1 review
7 helpful votes
Follow Reva k.
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Fraud and useless
July 2, 2019

http://Shaadi.com (http://Shaadi.com) is a fraud. I have tried myself and it has also been tried by a friend of mine. First they quote you hefty subscription package which is then followed by 50% and 80% discount. I choose 80% one to give it a shot.
You will find tonns of fake profiles which have been probably put there by http://shaadi.com (http://shaadi.com) employees only as more invitations you forward, your credits depletes and then you have to buy another subscription package. The return rate for invitations is quite low especially in case of foreign profiles which in my case was less than 5% and the only profile i received acceptance from did not bother to reply. I'm a lawyer and teacher earning 4 lakhs to 8 lakhs per year and still there is no reply. You will only receive messages from some local arts graduate non-working girls with face similar to mayavati. Do not buy their packages as they only allure you by showing profiles of beautiful girls which turns out to br fake as you never receive any message back from them. Try some other platform in case you r really keen to waste your money but not http://shaadi.com (http://shaadi.com)
When i called their customer care, they gave me another number and upon calling this number when you have to ask for refund they will keep you on hold with depressing muzak for 10 to 20 minutes and then they will make an excuse of refund policy which probably been framed in a way that they would never have to refund. In my case, i received a message from some local girl to call her back and then she said she isn't interested in moving abroad call lasted 30 seconds and because of that http://shaadi.com (http://shaadi.com) will not refund. A 30 seconds call costed me thousand bucks. My suggestion, instead of paying money to these fraudsters, go spend this money on your body or hire a hooker for lap dance.

Date of experience: July 2, 2019

Overview

Shaadi.com has a rating of 1.9 stars from 195 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shaadi.com most frequently mention fake profiles, customer service and vip membership. Shaadi.com ranks 630th among Dating sites.

service
69
value
64
returns
1
quality
65
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