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Set In Stone

Overview

Set In Stone has a rating of 4.9 stars from 139 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Set In Stone most frequently mention great experience and customer service. Set In Stone ranks 1st among Cabinets sites.

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How would you rate Set In Stone?
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North Carolina
1 review
0 helpful votes
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A great place for stone!
April 1, 2021

Set In Stone has become my favorite place to shop for countertops. The choices fit every budget and the designer, Brooke, is really knowledgeable and willing to spend time so you find just the right thing.

Date of experience: April 1, 2021
North Carolina
1 review
0 helpful votes
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Kitchen update
October 31, 2024

We experienced friendly, helpful advice and timely response.

Date of experience: October 31, 2024
North Carolina
1 review
12 helpful votes
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Countertop planning
June 24, 2019

I am in the planning stage for a small bathroom renovation. Even though my project is extremely small, the Set In Stone employees treated me like my project was of equal importance. Since I will have to use only a small remnant, they are keeping me on a waiting list for just the right piece of stone.

Date of experience: June 24, 2019
North Carolina
1 review
0 helpful votes
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Excellent service and product
May 10, 2022

I went to Set In Stone in search of backsplash for my kitchen. I had found pictures of kitchens I liked but couldn't find a backsplash to match. After seeing my pictures, Lizzie showed me what she thought was a good match. I took several samples home and ultimately chose the first one she showed me. It came within a week and I absolutely love it.
Thanks for the wonderful experience with something that had been very frustrating in the beginning.

Date of experience: May 10, 2022
North Carolina
1 review
0 helpful votes
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Pleased so far...
May 8, 2019

We are only in the start up phase, the granite has been picked out and I have chosen the finish. I am waiting to hear back on completion date and installation. So far... awesome Lindsey has given awesome customer service. I am sure that the end product and the installation will be the same.

Date of experience: May 8, 2019
South Carolina
1 review
1 helpful vote
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The Hunt Box Experience
July 14, 2018

After much shopping around I went to Set In Stone. I found the perfect remnant for the kitchen in a hunt box renovation. Everyone was helpful and when appointments were set they were kept in a timely manor. The price was also right. Thank you to all.

Date of experience: July 14, 2018
North Carolina
1 review
0 helpful votes
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Making It Happen
November 17, 2023

Everyone was so helpful. I was very impressed by how efficient the staff was. We had our quote one day after they received our measurements. We are looking forward to our new kitchen.

Date of experience: November 17, 2023
North Carolina
1 review
0 helpful votes
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Great Customer Service
September 9, 2018

Thank you Set In Stone for giving me the time I needed to make my decision in choosing a counter top that was the best fit for my budget. From sales to installation, everyone was kind while professional! I love my new granite counter!

Date of experience: September 9, 2018
North Carolina
1 review
9 helpful votes
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Countertop decision
November 7, 2018

The staff was very helpful but it was awkward looking at the remnants outside. It would be nice if the regular remnants were shown as samples somewhere inside the main showrooms like other granite stores.

Date of experience: November 7, 2018
North Carolina
1 review
10 helpful votes
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Professional, prompt, easy to work with!
October 28, 2020

Everything, from beginning to end, went beautifully as I worked with Brooke, Lizzie, and the rest of the Set In Stone team when they installed beautiful granite counters in our kitchen and bath. We accomplished this over the phone and through emails. Brooke and Lizzie really listened to us as we described our preferences and the end result is stunning.

Date of experience: October 27, 2020
North Carolina
2 reviews
1 helpful vote
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Exactly what I wanted in tile
August 15, 2018

Lizzie was super helpful and I'm really happy with the selection they had and my ultimate decision. They were patient and flexible and I'll definitely suggest to my builder that they keep working with set in stone.

Date of experience: August 15, 2018
California
1 review
6 helpful votes
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Patient and helpful
August 23, 2019

Everyone we interacted with -Lindsey, Lizzie, Brooke, and Ariel - were incredibly patient with us in our multiple visits to Set in stone. When we were stuck and indecisive, they were able to provide helpful guidance. All in all, a great experience.

Date of experience: August 22, 2019
Maryland
1 review
0 helpful votes
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Fabulous experience
July 22, 2019

Brooke was extremely friendly, knowledgeable and helpful. She identified several options in the store and with their resources. The price was about $1500 less than a competitor with more options. Will definitely recommend in the future!

Date of experience: July 22, 2019
North Carolina
1 review
0 helpful votes
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Excellent experience with Set in Stone
July 31, 2021

We met with Brooke and Lizzie in the showroom. They were extremely helpful and professional. Amanda who was the receptionist was always pleasant.
The install team was fantastic and professional.
The results were a beautiful kitchen Remodel.
Thanks to All!

Date of experience: July 31, 2021
North Carolina
1 review
10 helpful votes
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Bath Renovation
November 11, 2020

Installers errored in placing faucets on two sinks. Set in Stone replaced granite top with e new one and arranged for faucet reinstallation, at their cost. Work was professional and first class! I strongly recommend them for you stone work.

Date of experience: November 11, 2020
North Carolina
1 review
9 helpful votes
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Good to do business with!
January 10, 2020

Have purchased tile for multiple projects and in every case, support in selecting tile (Lizzie) has been great and response on estimates and orders has been prompt. The products ordered have been delivered as promised and in good condition.

Date of experience: January 10, 2020
North Carolina
1 review
0 helpful votes
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Fast estimate
February 18, 2019

Very friendly people. They gave me an estimate in a very timely manner and seemed like they would be great to work with. I'll probably go with Lowe's (I'm on a budget and Cut in Stone charges 25% more than Lowe's), but Cut in Stone has more selection and more customization than a big box store provides.

Date of experience: February 18, 2019
North Carolina
1 review
10 helpful votes
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Brooke was friendly and very patient in helping me figure out just what I wanted in a countertop. I am so very happy with our final choice. It is still a work in progress as we still have to pick out a backsplash (so much to choose from). I will certainly purchase my backsplash from Set in Stone. I will post before and after photos of the countertops.

Still trying to decide on a backsplash.
Before. 1970’s.
Not sure how the after pics became sideways. There is also a glare. These countertops are a leathered texture. I love it.
Date of experience: July 17, 2019
North Carolina
1 review
0 helpful votes
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Kitchen Island Granite Slab
April 28, 2022

What a phenomenal experience with Brooke and Jairo and the entire Set in Stone team. We knew we wanted a statement slab for our kitchen island and when we saw our Leathered Fantasy Brown slab at Set in Stone we fell in love. We were worried when our cabinetry kept getting delayed, but Brooke assured us that the slab we loved would be held for us. Almost 5 months later and Brooke had kept her word, and we were able to use part of the slab for our primary bath renovation shower bench also.
Jairo and his team let us show him what veining we really loved in the stone and provided a template that showed off the best parts of our slab. His installation was flawless and his team was lovely and professional. We would give Set in Stone a better review if there was one available. They are absolutely top notch and we will recommend them to anyone who asks, and will be using them for the rest of our home renovation projects.

Date of experience: April 28, 2022
North Carolina
1 review
0 helpful votes
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Great Experience
November 17, 2020

Lizzie has a great eye for color, makes great suggestions and was awesome to work with. Much better experience than we had elsewhere. Very responsive!

Date of experience: November 17, 2020