business logo of Set In Stone

Set In Stone

Overview

Set In Stone has a rating of 4.9 stars from 139 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Set In Stone most frequently mention great experience and customer service. Set In Stone ranks 1st among Cabinets sites.

service
1
value
1
shipping
1
quality
1
How would you rate Set In Stone?
grey star
grey star
grey star
grey star
grey star
North Carolina
2 reviews
15 helpful votes
Follow Debra K.
Unfollow Debra K.
Send Message
Share Review
Report Review

Great customer service
February 5, 2020

Customer service described what I needed to do/bring to figure out a counter top for my sink. She assisted me right when I got there on picking out a "remnant" (less expensive and all I needed was a smaller piece for my job). Very easy, found what i needed. Unfortunately they are so well liked i guess that the order time is way out! Looking forward to getting measuring done and install done soon I hope!

Date of experience: February 5, 2020
North Carolina
1 review
0 helpful votes
Follow Sheila D.
Unfollow Sheila D.
Send Message
Share Review
Report Review

Superior Service
June 20, 2023

Amanda at Set in Stone was so helpful on my first visit. I felt like I was guided to select what fit my needs with her knowledge and kindness. They have been great to work with our changing schedule. Can't wait to see my Quartz installed soon!

Date of experience: June 20, 2023
North Carolina
1 review
0 helpful votes
Follow Sue D.
Unfollow Sue D.
Send Message
Share Review
Report Review

Great customer service!
June 20, 2021

Brooke and Amanda in the office took GREAT care of us... very patient, very informative, and stayed on top of things to get us the slab that we wanted! We had a few issues at installation, but they worked with us to minimize the issues as much as possible.

Date of experience: June 20, 2021
North Carolina
1 review
0 helpful votes
Follow Kim M.
Unfollow Kim M.
Send Message
Share Review
Report Review

Solid Surface Bathroom
September 19, 2022

Able to quickly find a piece of quartz to use in our bathroom. Cutting and placement was earlier than scheduled a real plus. However the sink spout hole was 1/2 inch off center. We were able to use the piece, it just wasn't perfect.

Date of experience: September 19, 2022
North Carolina
1 review
7 helpful votes
Follow Mike H.
Unfollow Mike H.
Send Message
Share Review
Report Review

Very poor communication!
August 22, 2018

I stopped by several weeks ago and was very interested in several granite patterns. The lady said she would send pics later that day. When they didn't arrive I emailed the company. I did get a response that said they would send the pics that day. Never came, no email no pics.

Date of experience: August 22, 2018
Virginia
1 review
0 helpful votes
Follow Brandi V.
Unfollow Brandi V.
Send Message
Share Review
Report Review

The in-person service was really helpful and professional but the wait times for install made us walk away.

Date of experience: June 9, 2019
North Carolina
1 review
7 helpful votes
Follow Catherine C.
Unfollow Catherine C.
Send Message
Share Review
Report Review

Not overly impressed w service so far
February 1, 2020

A bit on the snooty side, doesn't always get back with you as promised, be sure to double check/verify dimension calculations for quote

Date of experience: February 1, 2020
North Carolina
1 review
0 helpful votes
Follow Al D.
Unfollow Al D.
Send Message
Share Review
Report Review

Pick up tile supplies
September 13, 2024

Liz did a great job of supplies needed to do a tile job at mt kitchen remodel

Date of experience: September 13, 2024
North Carolina
1 review
0 helpful votes
Follow Melissa B.
Unfollow Melissa B.
Send Message
Share Review
Report Review

Light in the Storm
July 26, 2022

We lost our kitchen to a dishwasher leak. Putting it back together was a super slow process. Working with Amanda from Set In Stone was refreshing. They have a large selection. Competitive prices. Amazing installers. They were ready when we were and professional every step of the way. We highly recommend them.

Date of experience: July 26, 2022
North Carolina
1 review
0 helpful votes
Follow Jo N.
Unfollow Jo N.
Send Message
Share Review
Report Review

Cooper Bath Remodel
August 12, 2021

Great choice of tiles for bath renovation, many options from which to choose. Lizzie M provided excellent advice and suggestions. She is very knowledgeable and helped me reach the best choice for my bath. I am happy with the process, the choices and the team at Set In Stone. Order was placed on August 11,2021.

Date of experience: August 12, 2021
Alabama
1 review
0 helpful votes
Follow Karen N.
Unfollow Karen N.
Send Message
Share Review
Report Review

Best Tile location near Pinehurst
January 9, 2021

Set In Stone has a great variety of tiles to select from, but most importantly, helpful and knowledgeable staff. This is not our first "tile adventure" and we were extremely fortunate to work with their staff, especially Lizzie. She could not be more helpful and her knowledge made our selection easy. So happy this is here in Aberdeen!

Date of experience: January 9, 2021
North Carolina
1 review
13 helpful votes
Follow Gerrie S.
Unfollow Gerrie S.
Send Message
Share Review
Report Review

Highly Recommend
July 9, 2019

The young lady (Lizzie) at the tile counter knows her stock and is very helpful and patient. Choosing tile can be challenging because of its relatively permanent nature. My master bath redo turned out to be a challenge so it necessitated many trips to Set in Stone to find just the right tile for the space. Lizzie has always been welcoming and helpful, she is a real gem. I look forward to working with her for my future tile purchases.

Date of experience: July 9, 2019
North Carolina
1 review
0 helpful votes
Follow Eleanor S.
Unfollow Eleanor S.
Send Message
Share Review
Report Review

Quartz countertops
June 27, 2024

I am very pleased with the quality and installation of my countertop. The installers were very professional and cleaned up after.

Date of experience: June 27, 2024
South Carolina
1 review
0 helpful votes
Follow Holly Q.
Unfollow Holly Q.
Send Message
Share Review
Report Review

Granite Countertops
April 16, 2024

Amanda has been the biggest help! She has provided quotes on so many different granite selections, provided answers to all our questions, and has just been all-around great to work with!

Date of experience: April 16, 2024
North Carolina
1 review
0 helpful votes
Follow Amy T.
Unfollow Amy T.
Send Message
Share Review
Report Review

Great store
April 21, 2022

Lizzie is excellent to work with when choosing tile. She is super helpful in talking me right to what I'm describing as well as being able to offer perfect ideas for coordinating the tile in the room. The selection is phenomenal and I have gotten the tiles I've ordered very quickly.
This is my tile store from now on!

Date of experience: April 20, 2022
California
1 review
0 helpful votes
Follow Charles Q.
Unfollow Charles Q.
Send Message
Share Review
Report Review

Absolutely Perfect!
May 7, 2019

This staff of lovely ladies are wonderful to work with. They were very helpful in the selection of style as well as colors. I couldn't be more satisfied with the way my kitchen, baths and outdoor grill/island have turned out.

Date of experience: May 7, 2019
North Carolina
1 review
11 helpful votes
Follow Barb Y.
Unfollow Barb Y.
Send Message
Share Review
Report Review

Kitchen backsplash
November 5, 2020

Set in Stone was an excellent overall experience. Showroom has a very good selection of tile. Tile was ordered and received promptly. Lizzie was outstanding in helping us with the design and so patient with our frequent changes. Highly recommend this business and her.

Date of experience: November 5, 2020
North Carolina
1 review
0 helpful votes
Follow Lynette O.
Unfollow Lynette O.
Send Message
Share Review
Report Review

Installation Was Wonderful!
March 23, 2022

The crew who came to install the granite in our kitchen were prompt, polite and professional. Jairo and Amanda were superstars as always. Outstanding all around. We'll never use anyone else for our projects. In fact, just ordered our quartzite and tile from them for the next endeavor into updating our home.

Date of experience: March 23, 2022
North Carolina
1 review
0 helpful votes
Follow June T.
Unfollow June T.
Send Message
Share Review
Report Review

Choosing tile for kitchen backsplash
February 21, 2020

Greeted as soon as I stepped in showroom. Owner helped select several samples after showing picture of my kitchen. Office manager gave me several tile setters to call and get a quote. Finalized ordering after tile setter measured and gave me quantity to order
I called office and they ordered and gave delivery time. Everything went smoothly with office. Good people to work with.

Date of experience: February 20, 2020
North Carolina
1 review
10 helpful votes
Follow Denise P.
Unfollow Denise P.
Send Message
Share Review
Report Review

Tile for backsplash
August 16, 2019

Set in stone was so helpful while I was trying to decide on style color etc. Took samples home several times and was shown a few new samples-which I decided to purchase. Still need to decide on grout-will wait until I get tile installed and can see samples against the backsplash. So pleased with Set In Stone for patients and help with my project. I purchased a counter top about one month ago and love it. Service was great and job looks wonderful.

Date of experience: August 15, 2019