The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
This summary is generated by AI, based on text from customer reviews
Alot of the records are wrong and i cant even see my own drivers license information to see how many points i have
The information you have under my name isnt even for me and what is here isnt up to date. Waste of money
Not accurate info. Couple of my father's children missing from data. (shame of us?)
I got more information about what is stopping me from getting an apartment
I got more information about what is stopping me from getting an apartment
I specifically wanted a driver's license. You did not provide one for 2 people.
Very quick info thank you! It helps in an urgent situation when cops are not available
Excellent customer support over the phone. Website report is clean and clear for easy navigation. Glad to know I can trust them with reliable info as well.
Some information about me isn't true such as an address I never lived also my relatives is INCORRECT.
Difficult to find information regarding results of court hearings
The reports I pulled gave me less information than other sites like been verified and a simple google search will show the fact she had an arrest record, even a felony charge...
I'm still looking to see when my court dates are and I can't find them so I guess they don't have them
I have had 3 licenses over the course of 30+ years. I wanted to look up a license number for job application purposes. No licenses found. 0. Not one and I currently hold a commercial drivers license. Not helpful at all.
I wanted to find out how many points are on my license n it told me nothin
Thank you for all your help and I need to do one more person thank you very much
Cancelled my account after the initial use and I continued to be charged. I just noticed it on my bank account a month later.
Im looking to find where he is an federal inmate. Recently got moved from pott. County to start his fed. Sentence need to know where they have him at
Excellent timing, Awesome look ups, and Excellent Protection. Satisfiable Customer service over all. Thank you for helping me protect my family.
Also the info on the person I wanted to search was mixed up with another person of the same name but different middle initial
Incorrect information
I would like to be able to correct mine somehow
The agent that helped me with my search was very understanding and patient and walked me through process to get the end result that I was searching for.
Outstanding excellent wonderful meaningful. Very helpful some countrys just don't have what we have iam happy an thank you very much an I wish united states would be that kind in help those of us with half way decent jobs.
Answer: No, we update our website constantly and report on all information we have available. However, divorce decree's are not part of our information currently.