I ordered and received a beautiful silver bar. I got a great product at a great price. The proclaim liberty bar is unique, historical and beautiful.
Have not had any issues dealing with SD Bullion top notch organization and a pleasure to do business with.
The coins came promptly, and was exactly what I had anticipated. Will certainly shop there again. The best overall prices and extemely good service.
Very pleased with product, will continue to do business. Product packaged well. Arrived as described.
I sent payment by bank wire transfer on 6/12/2018 to expedite the process. The shipment arrived on 6/23/2018. Why does it take 11 days to deliver?
Order was accurate and received in a timely manner. Lowest commissions I have found. Trustworthy company.
I mirror Matt's experience in (trust pilot) 6/6/23
This experience proves to me that "SD Bullion" is not an "above board" company. You as well?
Basically the same experience on June 7th.
1st time buyer, responded to a flash sale.
The order was put through as I was attempting to find area access to filling out bank routing number etc. prior to the customary payment confirmation. I called and also got cut off.(pattern?) I send an email to cancel. I get a return call and then, after the fact, I am told of the inflated cancellation fee's.(extortion). These facts should be prominently displayed during the process, not be surreptitiously discussed after the fact. Deceitful! They use an outside source for wire transfers. "Plaid" They required my user name and password to access my bank account. Absurd! Who is stupid enough to give personal banking information, on line no less? The inflated extortion fee's are also ridiculous. The trading of silver at the time was 10 cents less than I was charged, and they inflated considerably, the market movement upward to feloniously overcharge said cancellation fee. ( I can provide a snapshot for proof). This is the first time I have ever seen an order process prior to payment confirmation. Determine for yourself. Would you trust doing business with such a greedy and disingenuous company where you are not given the opportunity to back out with all these obstructions?
These obstructions came after the fact. It is a trap. (In my mind by design) Do not let yourself get trapped in this money grabbing ploy! This experience proves to me that "SD Bullion" is not an "above board" company. You as well?
Hello Denis,
Thank you for taking the time to leave us a review.
Plaid enables us to utilize e-checks without our servers storing your bank account information. Instead the information is encrypted and tokenized.
It is much more secure than a customer typing their bank information into a website. Previously, if someone had a personal check account you had written them, they would be able to use the routing number and account number off the bottom of the check.
By using this service, it enables us to offer e-checks to more customers. Previously we were unable to offer a first time customer the ability to pay via e-check. Furthermore, we are able to ship orders faster as personal checks take time to arrive to us in the mail and bounced check time varies based on the bank.
Individuals who have established a history and reached threshold order amounts are still eligible to use the previous system we had in place.
If the system is not for you, we completely understand. We invite you to use one of the other seven payment methods we have available on SD Bullion.
We apologize for any cancellation fee confusion. We have cancellation fees because this is a live market business. Cancellation fees are calculated as 5% of the order total or $35, whichever is greater, plus any applicable market loss. Every customer must agree to these terms prior to submitting their order, whether they place the order online or over the phone with an agent.
We'd be happy to help you and look into your cancellation fees. You can email us at sales@sdbullion.com or call our bullion team at 1-800-294-8732. We are available from 8 a.m.-8 p.m. est Monday through Thursday and from 8 a.m.-6 p.m. est on Friday.
Thank you for your feedback,
SD Bullion Customer Service
Ordered Canadian Maple Leaf Gold Coin and was I was very pleased with the purchase. Thanks. Received timely, and well packaged.
Great service and selection. The goods arrived promptly and securely packaged. Great products! I will be back for more. No doubt
Great website, easy sales good prices for the most part could be better but you know it is what it is.
SD is my place for purchasing precious metals. Always good prices on beautiful coins and accessories. Fast shipping and good packaging.
Everything goes smooth when ordering. It's the shipping that gets me. Especially when I direct wire the money to you guys.
Hello Zachary,
Thank you for taking the time to leave us a review.
We are working on speeding up the shipping, however, our ship times have increased.
Thank you for supporting SD Bullion!
Please let us know if there is anything we can do to make your experience with us better!
Thank you for your feedback!
Best,
SD Bullion Customer Service
Terrible customer service and they do not care for your business, and are rude... There are so many other reputable outlets.
Hello,
Thank you for taking the time to leave us a review.
We sincerely apologize you had a bad experience with our customer service. We strive to help our customers as best we can!
If you would like to provide more details about your SD Bullion experience, we'd be happy to help. You can email us at sales@sdbullion.com or call our bullion team at 1-800-294-8732. We are available from 8 a.m.-8 p.m. est Monday through Thursday and from 8 a.m.-6 p.m. est on Friday.
Thank you for your feedback!
Best,
SD Bullion Customer Service
SD Bullion provides quick and reliable service at the best price on the internet. Have had multiple orders with this company and will have more.
The price was unbeatable, and all though it took longer then I expected, It was worth every penny. Keep sending me deals I can't refuse!
I've been a customer of SD Bullion for about three years. During that time I've place dozens of orders and always had a good experience.
I pre-ordered an item and it was my first purchase from SD. It arrived on time and in great condition! I am very well pleased.
I know you guys are crazy busy. I appreciate all the extra effort you are providing to your customers. As usual my order was flawless.
Hello John,
Thank you for taking the time to leave us a review.
We truly appreciate your feedback and would like to thank you for taking the time to leave a review! Thank you for being a valued SD Bullion customer.
Please let us know if there is anything we can do to make your experience with us better!
Thank you for your feedback!
Best,
SD Bullion Customer Service
The silver I ordered came as expected and on time. The customer service was the best experience I've had in a long time. Thank you.
First time buying from SD bullion. Good experience. Prices were the best I could find. Will buy again from SD.
Overview
SD Bullion has a rating of 3.9 stars from 646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SD Bullion most frequently mention customer service, precious metals and best prices. SD Bullion ranks 1st among Coins sites.
Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.
We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.
We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.
Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.
Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.
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- Ottawa Lake, MI, United States
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Business History
Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.
We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.
We have also stayed committed to investors wanting the highest level of education on the how and why to invest in gold and silver. Whether you want to stay up-to-date with live spot prices or analyze historical gold and silver price charts; or maybe you want to understand gold investing fundamentals or silver investing fundamentals; we have it covered.
Your satisfaction is our first priority. We will always strive to offer the best customer experience at SD Bullion. Don’t take our word for it. We are the highest rated major bullion dealer at the Better Business Bureau; the most trusted third party review site for businesses.
Thank you for stopping by SD Bullion; we look forward to offering you the lowest gold and silver prices online and backing it up with over-the-top customers service.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Luke,
Thank you for taking the time to leave us a review!
We are happy to hear the proclaim liberty bar is to your liking! These tend to be good options when people are looking for lower premium items, but are also interested in a specific design. We truly value your feedback, and we appreciate your business. If there is anything we can do to better your experience with us, please let us know!
Best,
SD Bullion Customer Service