Scannero.io has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
Scannero.io
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Scannero.io

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GB
1 review
2 helpful votes
Follow Craig M.
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Awful Experience!
May 23, 2024

As Many Have Already Said--Scammers!

I didn't complete payment or enter in to the one day trial. Their wording is so ambiguous (according to my legal advisor) and they took money in less than 24 hours. They now claim that they are unable to process a repayment which is totally unbelievable

"Dear Customer,

Your refund request has been evaluated.

We are sorry you would like to cancel the service purchased. Unfortunately, we do not have the technical ability to proceed with a refund for this payment method.

Kindly ask you to reconsider the alternative options from our previous email. We do hope for your understanding and cooperation at this point.

Awaiting your response!
Your Scannero!"

I am hoping my bank and/or Mastercard will gain my refund. Do not get suckered in to working with this company-I did and am now paying the price!

Written Without Prejudice and With All Rights Reserved

Date of experience: May 22, 2024
Indonesia
1 review
2 helpful votes
Follow Buyung W.
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Scamming and thieving platform
June 12, 2024

In its truest sense of mean, this platform is a scam. That's it. Pure and simple.
Here's my experience:
First, they will try to get you to enlist in a one day trial (1$ for one day trial), then try to sneakily upgrade that trial to include customer service and another Bullsh*t offering as much as $25 without giving you any rejection options. Luckily, I just closed the page so I can skip this first scam. But by then, before your 1-day trial ends, you will be charged for a full 1-month subscription as much as $50 or something, and they will refuse to give you a refund no matter what kind of proof you're giving them. I have fallen for this scam, and try to get a refund without any success, It's like talking to the most obnoxious and dense customer service you'll ever meet in your life. If you are scammed like me, I would encourage you to report this platform to the police or any other relevant law enforcement body in your nearest area.

Date of experience: June 12, 2024
Bahrain
1 review
2 helpful votes
Follow Hussain A.
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It's just a scam, it promoted that it can detect a location by number but when you subscribe they ask you for unattainable thing like installing app on the device you want to track, or sending pishing links to them.

The app works on charging people a monthly subscription without a notice after a trial.
I just got a message that money has been deducted from my account without an email or notification from them. When I investigated I found out it's them, the irony is they sent me offers and discounts just a few hours after they deducted my money without consent:)

After long negotiations they offered me a refund of 10% as per the attached picture

Date of experience: April 27, 2024
Italy
1 review
0 helpful votes
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Arnaque, Escroquerie!
December 13, 2024

Je pense que c'est une très grosse arnaque!
Pour contrôle j'ai voulu géolocaliser mon propre téléphone. Selon SCANNERO un message serait envoyer à ce téléphone. Dès que ce message serait ouvert le téléphone serait localisé et je serai informé par mail. Aucun message n'a été reçu sur ce téléphone.
J'ai refait l'expérience avec le téléphone de mon épouse. IDEM elle n'a jamais reçu de message. Pourtant sur mon espace-client les messages ètaient mentionnés bien et bel comme envoyés.
J'ai pris un abonnement à l'essai pour 24 heures. J'ai perdu 1€
J'ai immediatement désactiver le renouvellement automatique de l'abbonnement avant lexpiration du délai de 24 heures. Si vous oubliez de désactiver pas cet option, votre abo sera automatiquement renouvelé. Et cela coûte très très cher.

Cet avis sera publié sur tous les sites concérnés

Date of experience: December 13, 2024
New Zealand
1 review
6 helpful votes
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SCAM BEAWARE!
February 18, 2024

Needed to track my sister who went missing, signed up for this in a panic I with a small charge $1.47, I didn't work so i cancelled within minutes of signing up and then days later I get a $61.42 charge! I email them and they tell me I cancelled 'late' and they won't refund! What an absolute scam I am fuming!

Date of experience: February 18, 2024
Sweden
1 review
5 helpful votes
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Problem
March 5, 2024

This site is deceiving customers. At first they showed me the price of 27 euros but withdrew 72 euros from my bank account without my consent. They don't respond to email. And it doesn't work on its own. I tried to find out the location of more than 10 phone numbers but did not receive a single answer. Don't buy this. Lies and deceit

Date of experience: March 5, 2024
GB
2 reviews
1 helpful vote
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SCAM!
April 17, 2024

I did not verify my email nor set up an account with this so called company. (They say they cannot find me on their system)! Thats because I did NOT give authorisation to charge my card any monies nor did I proceed with any "free trial"! After I put my card details in I read the small print and seen what they charge! SCAM!SCAM! SCAM! I emailed them immediately NOT to lift any money from my bank. They have taken £32.43 within 3 days. I have reported this to the fraud team at my bank as a scam and waiting to hear back from my bank. I will go see a solicitor if need be and report this to the police if they don't refund me 😡😡

Date of experience: April 17, 2024
New Zealand
1 review
12 helpful votes
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Scam!
June 13, 2023

They just stole my money even after I cancelled within 15 minutes of the 24 hour trial. And they keep pretending they don't understand anything I say when I email them. I have now involved my bank and the police. The product is also useless so this is nothing but a scam and any review saying otherwise is fake.

Date of experience: June 13, 2023
John J. Scannero.io Rep
over a year old

Dear Customer, Thank you for choosing Scannero!

Please accept our most sincere apologies for these temporary inconveniences.

Please provide us with your customer ID so that we can verify it further and offer you an alternative.

Australia
1 review
7 helpful votes
Follow Paul-Steven A.
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This site is located in Cyprus run by Aviwell Ltd and yet another scam alleged by Grace Lauder & Vanessa Clinton. It doesn't work, there is no free trail, you are subscribed and money taken from your account immediately, at $75 Australian per month and Grace will not stop it or refund your money. The only way to unsubscribe, even if you didn't subscribe is delete your bank account immediately, period, sorry. We had to do that.

Date of experience: January 31, 2024
New Zealand
1 review
5 helpful votes
Follow Chris M.
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Scam
February 7, 2024

I accessed this on the trial and tried logging into the account but it said my email was not recognised.
I emailed them repeatedly from the email I used trying to cancel the subscription so I didn't get charged and they replied the next day after I had been charged.
I emailed demanding a refund with screenshots of the emails I had sent and they refused to refund me.
This is clearly a scam, do not use this service.

Date of experience: February 7, 2024
Australia
1 review
2 helpful votes
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Worst service ever!
December 15, 2023

I signed up for a '24hr trial' and had an auto generated ticked box sign me on for another month charging me over 720% of the trial. Would not refund me my money after multiple emails asking to refund my money.

Date of experience: December 15, 2023
Florida
1 review
11 helpful votes
Follow Brandon R.
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Do not use this app! Total scam! It makes you sign up for a 24 hour membership for $.89 and then locks you on a page which charges you $49. And I never even used the service. The customer support number is in another country and my cell phone can't even connect to it. I sent them an email explaining my issue and have not received and answer, but they charged me $49.89 for a service I couldn't use. SCAMero

Date of experience: March 4, 2024
India
1 review
4 helpful votes
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They're scammers
January 17, 2024

They're scammers of the first order, sitting behind the wall of internet to hide their true colours. If you commit a simple mistake of giving your card details to them, they'll simply milk it whether or not they provide any service.
I signed-up for a trial, but my account was not created. When I tried to unsubscribe, they told me you don't have an account with Scannero. However, within less than 24-hours they deducted 50$ from my card.
But they're very professional in scamming, they'll duly send you a receipt of the money they've milked from your card ;)

Date of experience: January 17, 2024
GB
1 review
0 helpful votes
Follow Emon hassanerw g.
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Over the years, I've tested various location-tracking services – some were overly complicated, while others proved to be unreliable. Scannero, however, stands out with its ability to function across different networks, provide precise coordinates, and offer an extra layer of convenience. It strikes the perfect harmony between simplicity, reliability, and functionality.

Date of experience: August 24, 2023
GB
1 review
0 helpful votes
Follow Rakib hassabrew g.
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During our family vacation, my son suddenly decided to go off on an exploration adventure. I was overcome with panic, but then Scannero came to mind! I located him on the beach, completely safe and sound. Gratitude for this app knows no bounds.

Date of experience: August 23, 2023
GB
1 review
0 helpful votes
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Scannero has become an invaluable tool for keeping track of my husband's whereabouts during his late-night work shifts. The app might not be feature-heavy, but it delivers where it counts - reliable, real-time location tracking.

Date of experience: July 26, 2023
John J. Scannero.io Rep
over a year old

Dear Customer,
Thank you for choosing Scannero!
We are pleased to hear that you enjoyed our service.
We here at Scannero work hard to make sure our customers are satisfied.
If you have any further questions or need assistance, please don't hesitate to contact us. Our team is always ready to help!

GB
1 review
0 helpful votes
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Being a technology enthusiast, I've been delving into different location-tracking services, and Scannero's rapid response time has truly impressed me. Their real-time location feature is especially commendable as it swiftly delivers accurate location data.

Date of experience: September 14, 2023
GB
1 review
0 helpful votes
Follow Sakib hassaberrt g.
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Well-balanced app
August 22, 2023

Scannero works on any network, giving precise coordinates, and has added an extra layer of convenience. I have tried various location-tracking services over the years, some too complex and others unreliable, but Scannero strikes the right balance between simplicity, reliability, and functionality.

Date of experience: August 21, 2023
GB
1 review
0 helpful votes
Follow Sakib hassanre g.
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As the clock struck past midnight and my boyfriend was still at work, needless worry started to creep in. However, a quick check on Scannero provided me with a sense of relief – there he was, diligently working at the office.

Date of experience: August 23, 2023
GB
1 review
0 helpful votes
Follow Sakib hassanrt g.
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Honestly, I have to admit that Scannero might take a moment to produce results, depending on the signal strength, but it's remarkably accurate! My satisfaction level is through the roof. Keep up the fantastic work!

Date of experience: August 24, 2023

Overview

Scannero.io has a rating of 1.6 stars from 160 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scannero.io most frequently mention credit card, next day and customer service. Scannero.io ranks 52nd among Activity Tracker sites.

service
45
value
48
shipping
36
returns
44
quality
46
This company responds to reviews on average within 2 days