website thubmnail of SaveMore
How would you rate SaveMore?
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New York
83 reviews
373 helpful votes
Follow Bobby K.
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This site is paying some big money to be featured in google ad words, so I thought I would check them out and see if they had a good 2 for 1 spa type deal in my area as Valentines day is approaching (note that I was NOT going to buy from a no-name spa I never heard about, but was only going to use one that I had been to before). The usual steps of entering your email address before they will show you the deal was the case. When I got to the page, I didn't get to see any deals! So I gave away my email and got nothing in return. Maybe they don't have deals for every city yet? Now I hope I don't get too much spam. I will raise my rating if they ever offer a deal in my city

Date of experience: February 9, 2011
Texas
1 review
1 helpful vote
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I tried to order a voucher and their site, at checkout, said the transaction did not complete, to try again. So I did, silly me. They ended up charging me THREE times and I did not receive any vouchers. Their customer service is impossible to contact. They want you to leave a message, but never return it. I have attempted to contact them by phone and email without success.

Date of experience: December 7, 2011
Virginia
1 review
2 helpful votes
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Like many of you, I have had a very hard time getting through to a live person when I call them. But today, I finally actually did!:-) I spoke with Jonathan and he told me that they just moved AND there are only 2 of them doing customer service. He said they're a very small company, just getting started, and they've had a huge response to some great deals, so they're sorta backed up right now answering calls, but I've already used my CVS deal that I got from them, which I had to print out something and take it to the store, but that was no problem. He assures me that my Subway gift card is on its way to me and I should get it in 2 days or so. So, have patience, they ARE a legit company and if you can get through, you will see that they do give you good customer service. I don't recommend them if you don't have time to be patient with them though.

Date of experience: November 10, 2011
Texas
1 review
2 helpful votes
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What a great deal on Chili's gift card that I can use at Maggiano's also (guess their owned by the same company) deal was so good the server asked how I got such a good deal. Looking for the next great deal.

Date of experience: March 31, 2011
Texas
1 review
2 helpful votes
Follow Frank G.
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I bought a deal from Savemore.com for a $15 Chili's gift card for only $7.00. I took my son out for dinner for $7.00 total. What a great bargain.

Date of experience: May 26, 2011
Washington
1 review
1 helpful vote
Follow Vincent C.
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Good luck getting your vouchers.
I ordered the subway promo and they were supposed to mail the voucher to me.
No voucher came by mail so I called customer service.
They said there was some delay.

Now why should the customer have to call? They could have informed us about the delay.

The rep apologized saying the company is young and is dealing with a lot of issues.
They don't even have a support email address.

I asked for a refund and got it.
Overall I found it very frustrating to work with this company.

Date of experience: December 6, 2011
New York
1 review
0 helpful votes
Follow mary w.
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Never recieved the $25 voucher I got for Barnes & Noble over a month ago. No one ever answers the phone and no one ever calls back. They are straight out stealing at this point. I've tried calling their career center as well but no answer there either. Please don't buy anything from them unless you want to be ripped off!

Date of experience: January 24, 2012
Colorado
1 review
1 helpful vote
Follow Audra F.
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I purchased two deals from this site. One was a $10 gift card to Subway, one a $25 gift card to barnes & noble. I paid for both with my debit card but never received either. I would highly highly tell people to NOT BUY from Savemore. There are many other daily-deal sites that DO deliver.

Date of experience: January 6, 2012
Arkansas
1 review
1 helpful vote
Follow Cw W.
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Ordered a giftcard deal, and haven't received it yet. It has been two months. This website is a scam. They have a no support email address, just a customer service number on their website but all their operators are ALWAYS busy. What a joke.

Date of experience: December 7, 2011
North Carolina
2 reviews
1 helpful vote
Follow Margaret F.
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As alot of the other reviews posted here, I had a $10 credit which I used to order a bottle of nail polish from "Fabulous" Nails. I placed the order on September 7 and to date haven't received it. I've sent numerous emails to Fabulous Nails and get a "check's-in-the-mail" sort of response and sent one to SaveMore as well. SaveMore pretty much offered no assistance whatsoever, but did agree to delete my account. I would stay away from this site. Fortunately for me, no actual money was exchanged.

Date of experience: November 16, 2011
Virginia
1 review
1 helpful vote
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I would give this zero stars had I had that option. Savemore.com appears to have excellent deals and the 100% guarantee on their site is never honored! My friend and I have both tried to contact them with regards to our Walmart Gift Cards which we expected to receive. We left vm's and emails with no luck, no response. If you're considering order products from Savemore.com, don't! If you don't believe me, try calling the number they have listed on their website as 100% guarantee. I guarantee you will get the answering machine every time.

Date of experience: February 11, 2012
North Carolina
3 reviews
3 helpful votes
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Never received my voucher, waiting (and hoping) for a refund, and customer service was beyond awful. After being on hold multiple times for a long period of time, i got a rude representative, vague answers (ie no solutions), and finally, HUNG UP ON.

Cancelling account!

Date of experience: November 18, 2011
Illinois
1 review
3 helpful votes
Follow Dan M.
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This is the first site I have made worst purchase. Bought a subway giftcard in deals, never received. Even after 2 or 3 followup, I did not receive the card. Finallay I have asked for a refund. Let me see, If I am receiving.

Date of experience: January 13, 2012
Utah
1 review
1 helpful vote
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They are thieves
December 24, 2011

They are thieves. Bought a gift card from them weeks ago. Never arrived. Check out their facebook page under any specific deal. They instantly delete any comments on their wall but if you click on a deal there are hundreds of posts under each deal from people who never received their items. They should be shut down

Date of experience: December 23, 2011
Virginia
1 review
1 helpful vote
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Horrible Customer Service! Received the coupon email but I have to go to a website... which doesn't work... to get the special code. NO ONE EVER answers the phone or responds to emails... very frustrating!

Date of experience: January 6, 2012
California
1 review
0 helpful votes
Follow Orchid Y.
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I had the same experience with everyone here. I used Discover card to pay for the vouchers which I never received. But I was told that I have to wait at least 30 days to get the money back via Discover card. But American express acts immediately. I will report to BBB too. I regret that I did not check BBB or Yelp before I purchased. That's the lesson I learned. I wonder how this company is still in business and continue its scam. Anyone knows how to take it down?

Date of experience: January 11, 2012
Pennsylvania
1 review
3 helpful votes
Follow Ashley Z.
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I purchased a voucher for $15 for a photobook that was supposed to be worth $40. I received my voucher number, but when I entered it at checkout it keeps telling me that it's not valid. I have made numerous attempts to contact Savemore at their phone number listed, and I also am disconnected before I can ever get an actual person on the line. I checked them out at the Better Business Bureau, and they have an F rating. 13 complaints filed with them in the last 12 months. Now I am out $15 that I was going to use as a Christmas gift, and spent 3 hours working on putting that photobook together. And I am getting nothing. I will never use them again.

Date of experience: November 4, 2011
Tennessee
1 review
0 helpful votes
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SCAM company
February 8, 2012

SCAM company. They should be shut down. They have scammed numerous people over the holidays and are unresponsive to customer complaints. There customer service number has one leave a message with their name and number and NO ONE ever returns these calls. Check the internet. Then warn others. I do not know why they are not shut down.

Date of experience: February 2, 2012
Michigan
1 review
0 helpful votes
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SCAM!
June 5, 2018

This is a total scam, ordered a lawn mower no response from the company, after several emails and phone calls! I turned them in to PayPal and the bbb.

Date of experience: June 4, 2018
Indiana
1 review
0 helpful votes
Follow Anurag C.
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I bought a deal and ordered some nail polish from a company featured in Savemore called Fabulous Nails. That was 19th Oct, and to this date I have not received it. And none of them Neither the Save more staff picks up call nor the nail polish company.
I would understand if its a traffic issue on phone, but I mailed them 10 days ago, and still they havnt responded. I would say, they are big scammer stay away.

Date of experience: November 29, 2011

Overview

SaveMore has a rating of 1.1 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SaveMore most frequently mention gift card, customer service and email address. SaveMore ranks 241st among Daily Deals sites.

service
2
value
2
shipping
2
returns
1
quality
1