business logo of RushMyPassport

RushMyPassport

Overview

RushMyPassport has a rating of 4 stars from 5,120 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

service
71
value
73
shipping
67
returns
57
quality
64
This company does not typically respond to reviews

Instant Feedback

1 review
How would you rate RushMyPassport?
grey star
grey star
grey star
grey star
grey star
BUFORD e.
0 reviews
0 helpful votes
Follow BUFORD e.
Unfollow BUFORD e.
Send Message
Share Review
Report Review

We were so pleased with Sam and James help and professionalism. They delivered everything they said they would and saved us.I hope everyone does not get in our situation, with less that 30 days on our passports the day of travel but they really got us our passwords in hand in 3 days. Thanks

Date of experience: April 9, 2014
Saved m.
0 reviews
0 helpful votes
Follow Saved m.
Unfollow Saved m.
Send Message
Share Review
Report Review

My case manager Rob Tarquin was beyond helpful
April 25, 2014

My case manager Rob Tarquin was beyond helpful - They make it so easy with a printable checklist and application - RMP was everything they said they would be. They stayed in touch, giving updates even more than I expected and this really reduced my stress and made me feel confident changing my flights and hotel reservations. If you are suddenly in need of a passport or realize yours needs to be renewed and fast, I cannot recommend Rush My Passport enough. They really are worth every dollar you will spend for the peace of mind and efficiency in handling your passport.

Date of experience: April 25, 2014
Tracy H.
0 reviews
0 helpful votes
Follow Tracy H.
Unfollow Tracy H.
Send Message
Share Review
Report Review

I was very happy with the personal service I received from James Rosier, who helped me to finalize the order. I then received emails every step of the way, informing me of where we were in the process, and my new passport arrived in a very timely manner. Such a relief! Thank you, rushmypassport.

Date of experience: September 16, 2014
John J.
0 reviews
0 helpful votes
Follow John J.
Unfollow John J.
Send Message
Share Review
Report Review

Awesome from beginning to end
September 15, 2015

Awesome from beginning to end. There were some tense moments (related to my supplied documentation and the fact that I wrote the check to Treasury for the incorrect amount). They solved every challenge and I could not be more pleased with the service!

Date of experience: September 15, 2015
Doug D.
0 reviews
0 helpful votes
Follow Doug D.
Unfollow Doug D.
Send Message
Share Review
Report Review

I Don't recommend waiting till the last minute to get your passport. I did, and luckily Rush my passport got me everything I needed quickly,step by step and they were there to help me along the way! Thanks! On a plane and out of here :)

Date of experience: July 17, 2014
Jacob M.
0 reviews
0 helpful votes
Follow Jacob M.
Unfollow Jacob M.
Send Message
Share Review
Report Review

With the short time we had to get passports; Rushmypassport.com did an amazing job. Phenomenal customer service; the way the walked you everything to ensure prompt and efficient delivery. I would highly recommend using them. Bruce provided answers to every question and even provided great information to help ensure the delivery in 10-12 days. We recorded our passports on the 11 day. Highly satisfied with our experience with them.

Date of experience: August 1, 2015
Paula M.
0 reviews
0 helpful votes
Follow Paula M.
Unfollow Paula M.
Send Message
Share Review
Report Review

You guys were fabulous to deal with...
February 10, 2018

You guys were fabulous to deal with... I had the pleasure to speak to Quincy Vasquez, he walked me through everything and made this whole passport application thing a breeze. Big thanks to Quincy! I received my passport with plenty of time. Thank you so much!

Date of experience: February 10, 2018
Merigrace Q.
0 reviews
0 helpful votes
Follow Merigrace Q.
Unfollow Merigrace Q.
Send Message
Share Review
Report Review

At first I was nervous about using an online passport website but RushMyPassport quickly showed me how secure and safe their company is. And the process was easy and fast! I will always suggest this website to others looking to get a passport!

Date of experience: February 20, 2014
Linda K.
0 reviews
0 helpful votes
Follow Linda K.
Unfollow Linda K.
Send Message
Share Review
Report Review

Customer service was more than helpful!
May 13, 2015

Customer service was more than helpful! Willing to walk me through every step and they were very patient with me when I did not understand something. Wish all customer service departments were so friendly and helpful. Passport received and trip is now secure.

Date of experience: May 12, 2015
Paulina l.
0 reviews
0 helpful votes
Follow Paulina l.
Unfollow Paulina l.
Send Message
Share Review
Report Review

Ben Figueroa
June 3, 2014

Ben Figueroa
Was extremely knowledgable and made me feel comfortable in leaving my mothers passport in his hands. We had to travel international within a few days and for medical treatment so it was a bit nerve racking until I spoke with Ben.he erased any doubts I had. I've actually used your service before for my son but had a little more time before we traveled with him in the past.
Ben was so friendly and you can feel that he cares about his customers. He took his time explaining everything to me since my mothers situation was a bit unusual and explained everything step by step and gladly repeated it for me since I didn't get it the first time. Can't say enough good things about him. In the future I will ask for him personally :)
Thank you so much!
-Paulina

Date of experience: June 3, 2014
Erin B.
0 reviews
0 helpful votes
Follow Erin B.
Unfollow Erin B.
Send Message
Share Review
Report Review

I have NEVER been so impressed with any service for any service ever! The customer service provided by James Rosier was phenonemal... he was very clear making absolutely certain that I understood the directions perfectly and insisted that I call him at any time in the process... "call me from the Post Office if you question anything", "honestly, this is very important you don't have time to mess up anything... just call and check" and he was courteous and simply wonderful! AND... my passport got here with 2.5 days to spare!

Date of experience: March 10, 2014
esme O.
0 reviews
0 helpful votes
Follow esme O.
Unfollow esme O.
Send Message
Share Review
Report Review

Amazing service!
March 15, 2018

Amazing service! Every time I had a question, they were there to answer and it never felt as if I was bugging them constantly about it haha. Told me my order was supposed to get here on a certain date and it came even earlier. Would definitely recommend! :)

Date of experience: March 14, 2018
T H.
0 reviews
0 helpful votes
Follow T H.
Unfollow T H.
Send Message
Share Review
Report Review

Your service was truly a blessing
April 6, 2014

Your service was truly a blessing. You may well imagine the panic I was in when I could not find my passport on Monday and we were scheduled to depart on Friday for a vacation, just four days away. I did a web search for a solution to my dilemma and was fortunate to find and try you. Your staff immediately calmed my nerves with assurance that I would have my passport in time - and you delivered! My confidence in you was reinforced by keeping me informed step-by-step the status of my order. You saved our vacation and we had a great time! Thank you so much!

Date of experience: April 5, 2014
TNTerence O.
0 reviews
0 helpful votes
Follow TNTerence O.
Unfollow TNTerence O.
Send Message
Share Review
Report Review

I was counting on home run timing for my son's passport, so I called Customer Service a couple times to ensure I was following the exact right process. Getting a different person each time I called, I still got crystal clear directions for the clarifications I needed to keep my teenager on task. Excellent service, passport delivered without a hitch, and crisis avoided (in my wife's eyes)...thanks to rushmypassport.com for the guidance and performance.

Date of experience: June 26, 2017
Sharp F.
0 reviews
0 helpful votes
Follow Sharp F.
Unfollow Sharp F.
Send Message
Share Review
Report Review

We just got back from our vacation thanks to the excellent service we received from RushMyPassport. A special thank you to William Weaver, who was very professional in helping us through this process. I highly recommend using RushMyPassport!

Date of experience: March 29, 2014
Mike W.
0 reviews
0 helpful votes
Follow Mike W.
Unfollow Mike W.
Send Message
Share Review
Report Review

The day before our trip I dug my passport out and realized it had expired in 12/17. Being a Friday at 2:00 I figured I wasn't going to make the trip. My wife and kids proceeded with the trip Saturday morning and I stayed home to deal with the expired passport thing. After calling several agencies and trying to get an appointment I started digging around online. I came across Rushmypassport.com and figured it's at least worth a shot. An agent helped me get everything I needed and helped me fill out the forms. Still skeptical, I mailed everything Saturday morning hoping it will all work out. I got email updates during each step and Tuesday around 1:00 FedEx dropped my passport on my doorstep. Wednesday morning at 7:30 I boarded my flight for Cabo! Highly recommend this place if you need a passport in 3 days.

Date of experience: August 4, 2018
Pateick U.
0 reviews
0 helpful votes
Follow Pateick U.
Unfollow Pateick U.
Send Message
Share Review
Report Review

Excellent service, diligent with making sure all documents are completed prior to mailing the passport for processing. Once we mailed the documents we were confident they would be returned withou any issues.

Date of experience: January 29, 2019
JES F.
0 reviews
0 helpful votes
Follow JES F.
Unfollow JES F.
Send Message
Share Review
Report Review

I highly recommend this service
August 31, 2016

I highly recommend this service. They team is super skilled at navigating the process, preparing you so there are not bumps in the road and following up with details and answering questions. They were informed, engaged and always available. I so appreciate the level of customer service and having my passport in my hand! Thank you!

Date of experience: August 31, 2016
rushmypassportcom Q.
0 reviews
0 helpful votes
Follow rushmypassportcom Q.
Unfollow rushmypassportcom Q.
Send Message
Share Review
Report Review

I had an amazing experience with getting my Childs Passport in a rush. James Rosier was beyond helpful! I accidentally filled out a form incorrectly which he got on straight away and helped me rectify it within a few hours. I called customer support a few times to check on the status of my papers and way always met with a friendly helpful person on the phone. I also received email notifications giving me complete visibility of the status of my application and where my child's passport was when in transit.

Thanks James and Rrushmypassport!

Date of experience: November 26, 2014
James N.
0 reviews
0 helpful votes
Follow James N.
Unfollow James N.
Send Message
Share Review
Report Review

I had to go on an emergency business trip out of the country, and didn't have a passport. Rushmypassport.com came through. James Rosier and the rest of the Rushmypassport.com staff were really helpful in walking me through the process. I was greatly pleased with the service I received, These guys help me save a major account.

Date of experience: July 11, 2014