RushMyPassport

Great service. Lots of unobtrusive contact via email and phone messages so I was never worried about what was going on. They even had a YouTube video to explain the process and to answer frequently asked questions. And a template for a letter that had to be written.

The service is well worth the fees that you have to pay. The Customer Service reps are about the friendliest ones I have come across in a long time. They actually care about your call and will do everything to make sure your experience is a great one. I was kept informed through each step. Very excellent service and I would recommend to anyone who has to do a rush passport issue.

From our panicked first call, to the helpful and calm representative, to the follow up questions, all was handled with clarity and accurate information. This was especially appreciated since we were given the wrong information at the post office about renewing my 19 year old's 5 year passport.

Justin Austin made me feel like the only customer that mattered to him. He was prompt, thorough, and very professional. I retired from middle management with a Fortune top 20 telecommunications company where I managed customer service personnel and instructors who taught customer service so I'm very critical and expect top notch service when I'm the customer. Justin exceeded my expectations!

I would recommend this service. I was not aware that children's passports expire in 5 years, and our trip was coming up in a week. After signing up on a Saturday, and following all of the steps provided, I received the passport on Tuesday. Bill Hess was extremely helpful and walked me through the entire process. Thank you Rush My Passport!

I have had a wonderful, calming experience with your representative Scott Singleton. My husband and I misplaced our passports and in a panic called to report the loss and get new ones. Scott walked us through the process and showed so much patience and respect toward us. We so appreciated his help and would not hesitate to use your company again!

Learned of this service from a past customer of yours. Start to finish the team made the process easy and stress free. Emailed updates on each stage. Even recieved my passport 2 days earlier than promised. Definitely telling everyone about this!

Absolutely fabulous service from rushmypassport. We realized with less than two weeks left to get visa that our son's passport needed renewal urgently within 4 business days for visa stamping. Rush my passport service made this possible. Amy their customer rep was courteous, helpful and very understanding. We were kept uptodate via emails on every stage of the process.
We highly recommend rushmypassport.com.

Exactly what we needed was provided. We got a passport in three business days. Rush my passport doesn't allow for mistakes because their strict guidelines are easy to follow and then fedex brings it on home. Hurray for private enterprise!
Tim & Zoraida

Quick communications, customer service reps were knowledgable about all aspects of the process and my passport arrived earlier than expected. Will recommend to family and friends that find a need to rush their passports

The communication was terrific and when I called to get my authorization letter, I had several questions which were answered very patiently and professionally by Johanna Jabon. Thank you for delivering as promised!

All happened as promised in their advertisements; prompt and cheerful service. I was kept informed of every step, from renewal application to passport delivery. My personal contact person was Amie Figueroa, who gave excellent service.

Don't hesitate to use this Company. Provided instructions are quite clear but it has excellent CSRs who quickly grasped and answered my more nuanced questions and they did so courteously and efficiently. THIS is customer service at its best. Thanks, folks.

Absolutely the best... went above and beyond any expectation I may have had for any customer service organization. All personal William, Charlene, Terri and everyone else was a pleasure. Thank You & Thanx again..

RushMyPasport met all my expectations and more. My new passport arrived well ahead of the promised date. I would not hesitate to use there service again if needed. Thanks RushMyPassPort for your excellent service!

Rushmypassport.com was fantastic they promised and delivered in a couple days A+ service I will definitely refer friends or family your way if they need an expidited passport. Thanks for everything I'm on my way to Peru.

Every thing was fine,( service, speed of processing, helpfulness and all) but I do have one problem. My
Passport picture looks like someone tried to dye my hair yellow. I hope this does not cause a problem when I use it to enter other countries. If so, what can be done about this? Thank you.
Frank Gagliardi
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Couldn't be happier. All employees were very professional, they provided regular status updates by phone and email, so I always knew the progress of my renewal. All in all, a totally pleasant experience.