business logo of RushMyPassport

RushMyPassport

Overview

RushMyPassport has a rating of 4.4 stars from 5,119 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

service
70
value
72
shipping
66
returns
56
quality
63
This company does not typically respond to reviews

Instant Feedback

1 review
How would you rate RushMyPassport?
grey star
grey star
grey star
grey star
grey star
Sam M.
0 reviews
0 helpful votes
Follow Sam M.
Unfollow Sam M.
Send Message
Share Review
Report Review

It may seem a little pricey, but if you're in a bind, they completely deliver results. The rep, James, walked me through the whole process over the phone and emailed me as the process made it over hurdle and within 3 days I had a passport for my 2 month old! RushMyPassport was a life saver in order to make our emergency trip out of the country. Thank god I found out about them.

Date of experience: June 26, 2014
Kelly A.
0 reviews
0 helpful votes
Follow Kelly A.
Unfollow Kelly A.
Send Message
Share Review
Report Review

This was a quick & painless experience
February 11, 2016

This was a quick & painless experience. I would absolutely recommend rushmypassport.com to anyone. Their Customer service was fantastic & my passport was delivered exactly when promised with no added stress. Thank you!

Date of experience: February 11, 2016
Very S.
0 reviews
0 helpful votes
Follow Very S.
Unfollow Very S.
Send Message
Share Review
Report Review

Working with rushmypassport.com has been a very positive experience. You promised and then delivered! I live in a very rural area and do not have access to "big city" services. What a godsend for the geographically challenged. Finally, I am so very happy that I discovered your company as I often travel internationally; and will use rushmypassport.com again when I need a visa or other service.

Date of experience: February 14, 2019
DWP M.
0 reviews
0 helpful votes
Follow DWP M.
Unfollow DWP M.
Send Message
Share Review
Report Review

Simply stated...
July 26, 2016

Simply stated...it was exactly what they advertised. There were clear communications along every step of the process and delivery was exactly as expected. If you need an expedited passport, you won't be disappointed.

Date of experience: July 26, 2016
Cory J.
0 reviews
0 helpful votes
Follow Cory J.
Unfollow Cory J.
Send Message
Share Review
Report Review

Rushmypassport made this whole process simple and efficient. Their customer service team explained every part of the process in detail. They are very professional and answered all my calls and questions without delay.

Date of experience: May 26, 2016
Peter U.
0 reviews
0 helpful votes
Follow Peter U.
Unfollow Peter U.
Send Message
Share Review
Report Review

Everything went very smoothly with rushmypassport.com. I got exactly what I expected. My passport in less than a week. James R. Helped me through the process and he was very well informed and efficient. I will recommend them to anyone else who needs a passport quickly and wants it handled by a professional team.

Date of experience: September 5, 2014
Paul D.
0 reviews
0 helpful votes
Follow Paul D.
Unfollow Paul D.
Send Message
Share Review
Report Review

Great Service
March 13, 2014

Great Service. I unexpectedly needed to get a new passport to comply with the "6-month valid" requirement. RushMyPassport.com appeared to be as fast or faster than other agencies I contacted. James Rosier at RushMyPassport.com handled my application and the whole process, from initial mailing to returned new passport, was completed in 44 hours. Thanks.

Date of experience: March 13, 2014
Evens U.
0 reviews
0 helpful votes
Follow Evens U.
Unfollow Evens U.
Send Message
Share Review
Report Review

As a traveler, emergency situations can arise! Having my passport delivered in such rapid time was a huge burden lifted... The instructions were clear and the services rendered as promised. Thank you! Rushmypassport...

Date of experience: May 11, 2015
Pennsylvania
1 review
0 helpful votes
Follow Linda T.
Unfollow Linda T.
Send Message
Share Review
Report Review

Excellent service
June 13, 2022

Excellent service got my passport in 4 weeks would recommend this service to family and friends. Worth the price

Date of experience: June 11, 2022
Dorothy H. RushMyPassport Rep
over a year old

Linda,
Thank you so much for the kind and warm review. We appreciate the five star rating and your business!

d k.
0 reviews
0 helpful votes
Follow d k.
Unfollow d k.
Send Message
Share Review
Report Review

This is the first time I ever applied for a passport. I am 72 year old man. When I called your office to just get some final directions on how to finalize my paper work the person I talked to was go awesome and so pleasant. I find that service above and beyond. Thank you so much

Date of experience: October 31, 2017
Donna C.
0 reviews
0 helpful votes
Follow Donna C.
Unfollow Donna C.
Send Message
Share Review
Report Review

Support for gathering my paperwork and submitting it was excellent. My overnight Fed-Ex arrived a day late to your offices but ou still were able to deliver my passport in the original timeframe. I highly recommend your services.

Date of experience: April 1, 2019
Anthony J.
0 reviews
0 helpful votes
Follow Anthony J.
Unfollow Anthony J.
Send Message
Share Review
Report Review

We need the passport quickly in order to visit family in Canada. I can't believe how professional your service was. Every step was clearly explained and outlined for us. No wonder the application went so smoothly. Great service!

Date of experience: June 2, 2015
A F.
0 reviews
0 helpful votes
Follow A F.
Unfollow A F.
Send Message
Share Review
Report Review

I am very pleased with the service provided by rushmypassport.com. James Rosier was my case manager and he was pleasant, knowledgeable, patient and helpful. We received our passports in timeframe that they said we would. Thank you rushmypassport.com

Date of experience: August 1, 2014
James C.
0 reviews
0 helpful votes
Follow James C.
Unfollow James C.
Send Message
Share Review
Report Review

Very please with the service rendered!
May 28, 2014

Very please with the service rendered! It was even faster than what they promised. Very satisfied! If you are ever in need of this service, I completely recommend you giving them your business. You will not be disappointed.

Date of experience: May 28, 2014
Bob A.
0 reviews
0 helpful votes
Follow Bob A.
Unfollow Bob A.
Send Message
Share Review
Report Review

I required urgent assistance with respect to difficulties I was having with electronic forms to be filled in order to complete my application. After two unsuccessful conversations with agents requesting help with this problem over two days, I was finally fortunate enough to be connected with Ms. Patricia Pate. This lady walked me through the web of computer obstacles in the most patient, courteous and professional manner conceivable. It is the best customer service experience I have experienced in a very long time. My compliments ---and appreciation--go to Ms. Pate and to RushmyPassport.com for the good fortune to have her in their employ. Her personality and perseverance served me extremely well this day.

Date of experience: September 2, 2014
Barry L.
0 reviews
0 helpful votes
Follow Barry L.
Unfollow Barry L.
Send Message
Share Review
Report Review

My only issue is withe the instructions provided. It is not clear that you need to collect all items before setting foot in a passport agency. Step one indicated going to a USPS office when it was pointless.

Date of experience: May 21, 2014
Ronald J.
0 reviews
0 helpful votes
Follow Ronald J.
Unfollow Ronald J.
Send Message
Share Review
Report Review

From beginning to end, reliable, polite people took all the work (and all the stress) out of this task. The expense is high, but not at all out of line with similar personal services. They know their customers are all up tight about the passports so they keep you constantly informed. Over-all a top 1% in service.

Date of experience: November 19, 2014
Arizona
1 review
1 helpful vote
Follow Morgan B.
Unfollow Morgan B.
Send Message
Share Review
Report Review

Save your money
July 23, 2021

No communication throughout the process and slower than expedited service through the post office. Do not waste your money.

Date of experience: July 23, 2021
Russ V. RushMyPassport Rep
over a year old

Morgan - So sorry that you did not have a positive experience. We generally provide regular email updates, including one at the 2 and 4 week point in the service. I hope that we can get your passport timely and allow you to travel to your international destinations.

Gordy S.
0 reviews
0 helpful votes
Follow Gordy S.
Unfollow Gordy S.
Send Message
Share Review
Report Review

I was skeptical and a bit nervous to use an online company however I was pleasantly surprised. Customer service was extremely helpful. I appreciated the weekend and extended hours. As long as you do your part by filling out all information accurately and completely with appropriate photo, the company will do their part and get it processed and rushed back to you. Mine came faster than expected. For me, the expense was worth the peace of mind of having my passport renewed in time for my trip.

Date of experience: August 15, 2017
Barbara M.
0 reviews
0 helpful votes
Follow Barbara M.
Unfollow Barbara M.
Send Message
Share Review
Report Review

I had a very good experience
September 23, 2016

I had a very good experience. Antonio St. Hilaire wad very helpful in making sure I had all the documents in order. He kept me appraised of what was going on throughout the entire process by email. And I received my passport very quickly. Thank you so much to everyone.

Date of experience: September 22, 2016