business logo of Rugs USA

Rugs USA

Overview

Rugs USA has a rating of 3.6 stars from 2,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality and fast delivery. Rugs USA ranks 11th among Home Decor sites.

service
485
value
53
shipping
59
returns
46
quality
2,480
This company does not typically respond to reviews

Instant Feedback

21,819 reviews
How would you rate Rugs USA?
grey star
grey star
grey star
grey star
grey star
Massachusetts
1 review
0 helpful votes
Follow George E.
Unfollow George E.
Send Message
Share Review
Report Review

NA
August 11, 2021

Nooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

Date of experience: August 11, 2021
Rugs USA C. Rugs USA Rep
over a year old

Hi George,

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

We hope you love your new Gray Moroccan Trellis Area Rug! It's one of our Customer Favorites!

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support

Pennsylvania
1 review
0 helpful votes
Follow dina G.
Unfollow dina G.
Send Message
Share Review
Report Review

Wonderful
April 24, 2023

Quick and efficient
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Date of experience: April 24, 2023
Indiana
1 review
0 helpful votes
Follow Scott H.
Unfollow Scott H.
Send Message
Share Review
Report Review

No
April 23, 2022

Nogdhdhhehdhshshhshdhdhdhdhshdhshshshsususudushdhdhdhdhdhd noooooo

Date of experience: April 22, 2022
Montana
1 review
0 helpful votes
Follow Brenda Y.
Unfollow Brenda Y.
Send Message
Share Review
Report Review

X
September 23, 2021

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Date of experience: September 23, 2021
Rugs USA C. Rugs USA Rep
over a year old

Hi Brenda,

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

We are so glad you found the perfect rug pad for your space!

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support

Texas
1 review
0 helpful votes
Follow Tabitha V.
Unfollow Tabitha V.
Send Message
Share Review
Report Review

K
November 12, 2021

Jbbbbhhbhhhhhhhhhhhhhhhhhhhhhhhh Thin gyujj chug tyuj GH uhh ghhj

Date of experience: November 12, 2021