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Rugs USA

Overview

Rugs USA has a rating of 3.6 stars from 2,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality and fast delivery. Rugs USA ranks 11th among Home Decor sites.

service
485
value
53
shipping
59
returns
46
quality
2,480
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Instant Feedback

21,819 reviews
How would you rate Rugs USA?
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New York
1 review
0 helpful votes
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Love
October 3, 2021

Love these rugs, I have a lot of them. They all look great

Date of experience: October 3, 2021
Rugs USA C. Rugs USA Rep
over a year old

Hi Melissa,

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

Thank you so much for coming back to shop with us! We are pleased you love our selection!

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support

Texas
1 review
0 helpful votes
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Looks great
August 26, 2021

I am loving how this rug is making my living area look!

Date of experience: August 25, 2021
Rugs USA C. Rugs USA Rep
over a year old

Hi Ramis,

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

We are so glad you are loving your new Off White Moroccan Tasseled Area Rug!

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support

New Hampshire
3 reviews
0 helpful votes
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Love this company!
October 2, 2021

Great, quality products in a timely manner and low prices!

Date of experience: October 2, 2021
Rugs USA C. Rugs USA Rep
over a year old

Hi Catherine,

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support

North Carolina
1 review
0 helpful votes
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I received them and they were perfect
September 2, 2023

Prices are very competitive. They were almost 50% off. Great deal

Date of experience: September 2, 2023
Ohio
1 review
0 helpful votes
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Rug
October 1, 2021

Good had no problems getting my order placed and rugs delivered quickly.

Date of experience: October 1, 2021
Rugs USA C. Rugs USA Rep
over a year old

Hi Sharon,

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

I'm glad we were able to meet your expectations! The Chindi Multi Braided Area Rug is a great choice!

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support

Idaho
1 review
0 helpful votes
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Great Products
February 9, 2022

Rug arrived. Accurately described. Great Shape. Will order from Rugs USA again.

Date of experience: February 9, 2022
Washington
1 review
0 helpful votes
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Love my rug
July 8, 2023

Rugs are beautiful. Just ordered another one for the kitchen.

Date of experience: July 8, 2023
New York
1 review
0 helpful votes
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Love my rug!
April 13, 2023

Have ordered before, great experience.Good quality, arrived fast.

Date of experience: April 13, 2023
California
1 review
0 helpful votes
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Great experience!
November 27, 2021

I received my rug very quickly and the quality/style wa outstanding!

Date of experience: November 27, 2021
North Carolina
1 review
0 helpful votes
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Fast ship
March 26, 2023

Easy, descriptive, love amazon pay option and colors perfect

Date of experience: March 26, 2023
California
2 reviews
0 helpful votes
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Perfect
August 28, 2021

Lots to choose from and selection is more than you could imagine.

Date of experience: August 28, 2021
Rugs USA C. Rugs USA Rep
over a year old

Hi Davina,

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

We are pleased you love our selection!

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support

Virginia
1 review
0 helpful votes
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Beautiful lamps.
November 27, 2021

Lamps were very well packaged. They look beautiful in our living room.

Date of experience: November 27, 2021
Texas
3 reviews
0 helpful votes
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Nice design
September 4, 2022

The great selections and checkout process were a breeze!

Date of experience: September 4, 2022
Kentucky
1 review
0 helpful votes
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Floor Covering
May 5, 2022

Very Satisfied cause my wife chose this rug and if looks good where she want to put it.

Date of experience: May 4, 2022
Minnesota
1 review
0 helpful votes
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Early but promising so far
August 6, 2021
Updated review

Good experience, lots of options to choose from. Products are cost effective.

Date of experience: August 6, 2021
Rugs USA C. Rugs USA Rep
over a year old

Hi Ryan,

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

We are pleased you had an easy shopping experience! We hope you love your new White Soft Solid Shag Area Rug!

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support


Good experience
July 17, 2021
Previous review

Good experience

Date of experience: July 17, 2021
Tennessee
1 review
0 helpful votes
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Easy to Wash!
April 13, 2022

Good quality product for the price. Would buy from USA Rugs again.

Date of experience: April 13, 2022
New York
1 review
0 helpful votes
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Rugs USA is the best!
January 13, 2023

Great selection and prices- easy to navigate the website

Date of experience: January 13, 2023
Virginia
1 review
0 helpful votes
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Gorgeous rug
November 11, 2021

User friendly website and the rug exceeded my expectations.

Date of experience: November 11, 2021
Texas
1 review
0 helpful votes
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Looks great. Fast delivery.
September 2, 2021

Great quality rug. 100% satisfied…. Will buy from them again!

Rugs USA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 3, 2021
Rugs USA C. Rugs USA Rep
over a year old

Hi MK,

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

We are so glad you found the perfect rug for your space!

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support

Kentucky
1 review
0 helpful votes
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Love my new rug!
July 24, 2021
Updated review

Love the rugs on this site! Can't wait to see my new rug

Date of experience: July 24, 2021
Rugs USA C. Rugs USA Rep
over a year old

Hi Linda,

Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our Customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.

I'm glad we were able to meet your expectations! The Blue Multi Striped Shaggy Area Rug was a great choice!

Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!

Best,

Rugs USA Customer Support


Love the rugs on this site!
July 4, 2021
Previous review

Love the rugs on this site! Can't wait to see my new rug

Date of experience: July 4, 2021