Ross-Simons

My first ring was gorgeous yet didn't quite fit. I talked with customer service, they immediately started a return. Then I ordered another band, Moissanite, it arrived and I wear it every day. The stones are brilliant in color, clarity n cut. I plan to wear this band in place of my diamond band when travelling. My husband couldn't tell the difference! I shall return again! Thank you!

The earring are very pretty with much sparkle and appear as good quality. They are a very very pale blue and in most lighting conditions almost look clear. I was hoping for a more definite pale aqua color. However we are pleased enough to keep them and go ahead with giving them as a gift.

The rings I ordered were very small. I knew they were 2mm, however, I did not realize the pink enamel would be barely visible. Am still considering returning the rings. They were cute online when I saw them but when they arrived I could hardly tell there was any pink enamel on the rings at all. You'd really have to look close up to the rings to notice the tiny amount of pink.

I bought the earrings as an Easter present for my wife and I'm disappointed in them. They looked better on the e=web than they did. I'm still going to give them to her, but i wouldn't be surprised to see her return them

When I saw this necklace on clearance, it was the first time I had seen it. The price was great so I purchased it as a congratulations present for my daughter who had been inducted into the Doctorate Honor Society. It arrived in time for her to wear it to the ceremony. The tracking process for the purchase was easy and clear. It actually arrived before initially promised!

I just checked out and everything is fine, but yesterday, I could not check out to save my life. I kept trying to check out through PayPal and your website kept trying to force me to sign into an Account. I didn't know my password. It was a mess. Why can't I just check out as a guest even if I do have an account?

The only reason I gave it a 4 star is that I already have an affirm account and it looked like it was increasing my credit or purchase power. I didn't need to do that and it was too difficult to figure out so I just used my credit card instead and contacted them later. The site itself is good and the items arrived on time. I loved the earrings and the bracelet was very fine and dainty but did the job for my daughters wedding day gift.

I have purchased numerous rings which are always on when I am out and about. Lately purchased two beautiful necklaces of a solitaire & Infinith circle. Made sure they are together I purchased the magnetic clasp. Have hung both necklaces on that one magnetic clasp. That way the Solitaire is encircled with the Infinity Circle.

I would return the ring, but I don't wanna have to pay to ensure it to get it back. If it were not for that, I would upgrade to a larger rhinestone, but the same stone. It is closer to $2000, but I will just keep this one because I don't want to have to deal with the return issues.

This is my second purchase from Ross Simons. I returned the first item I bought a year ago because the price didn't match the size/quality of the piece. I'm undecided whether I will keep my current purchase for the same reason.

Received confusing offers of how to qualify for a discount and/or gift certificate. Made a qualifying purchase but no gift certificate appeared until I reached out after receiving my item. The earrings are lovely but it took a lot of after purchase effort to get the promised certificate.

I had a good reference for Ross-Simons from a family member and I ordered some jewelry for my wife for Valentines Day. The ordering process was smooth and easy. I would recommend Ross-Simons to anyone looking for quality jewelry.

Before I placed my order online, I called to ask a question and was assisted by Samyah. She was personable, professional, helpful. Online ordering is always a breeze.

The site had a great variety of jewelry, I found the perfect gift in a Byzantine bracelet, unfortunately my wife didn't like it, so we're returning it and my wife has picked out (3) that she does like so I will be buying again.

Shopping at Ross & Simon's was such a pleasure. The various selections of endless jewelry options left me feeling satisfied! The pieces were so beautiful and the prices were still very affordable. I ended up picking up two pairs of gold earrings. When they arrived they were packaged with care and they came in a nice box and suede pouch. The earrings were absolutely gorgeous and looked even better in person. I'm already getting tons of compliments on them. I'm definitely making more orders in the future.

As you know, I tried to stop this order before shipping. I received the package, and returned it to you on Friday April 25th, 2005. I would appreciate if you could expedite the return to me as quickly as possible. Thank you, Kathy Valentine

Necklace is faulty. It doesn't slide along the chain, it keeps getting stuck. Contacted customer service and they just told me to return it. Not only is there is a long process and not worth it. More importantly, they really didn't care.
Won't ever purchase jewelry from this company again.

Transaction waa smooth and it was shipped and to me so quickly. The ankle bracelet is cute but it is very very thin. I know it will not be sturdy or last long at all. It's so cute a feminine though, so i will keep it.

My overall experience purchasing the Red Coral Bead Necklace is positive. My order arrived quickly as promised! The coral bead is beautiful. Perfect size and finish. I would have preferred an option to upgrade the chain. The chain provided is very thin and prone to tangling and the clasp is very small, making operation tedious at best and next to impossible with longer finger nails. I plan on taking the necklace to a local jeweler to replace the chain. The bead and overall appearance of the necklace is stunning.