From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Easy to use website. Good prices. Good customer service
I generally love Ross-Simons jewelry. It is simple, classic, understated, beautiful, and affordable. I recently purchased a sapphire necklace that was not properly represented in the advertisement. The stone did not have a hint of blue and the chain was clunky. I will return this piece of jewelry.
Very satisfied with my purchases. Very unsatisfied with your negative response to my inquiry to sell you a man's/woman's 14k gold ring with baguette diamonds and blue sapphires. You decided to look at the photo and it was not for you. Thanks for nothing.
My Amex card was rejected for 4 pay!
Well I kept wanting to check out since this am and it didn't let me go to check out, with all the info requested filled uo.
Site easy to navigate, with a large variety of items! Fast check out and very timely delivery!
Very easy website to use and I appreciate the free shipping.:-)
Ok experience overall. I expected the bracelet to be heavier, since the original price was much higher and I bought it on clearance. In reality, it was probably worth only what I paid. No real deal.
The diamond necklace was beautiful but the diamond bracelet looked nothing like the picture and the diamonds are very low quality and dirty. Super disappointed.
Great quality - good prices - good selection
All the things I get are always well made
I bought this bracelet as a surprise gift for my wife whose birthday is next week. The package came with clear identification that it was from Ross-Simons. My wife got the mail from our mailbox and the surprise is no longer.
The ring is not as dark as it appears on your site, disappointed
Always a great experience with Ross Simons! Great selection, great prices, great service, great jewelry!
I am a long long time customer of Ross-Simons and have purchased many beautiful pieces and have enjoyed wearing over the years!
Nice product. I do hope some $ can be sent to a save the bees association!
No bees, no food.
Easy shopping and checking out. Quality jewelry at a reasonable price. I am always satisfied with Ross Simon's products.
Easy to navigate and choose the product at your site. Nice quality!
The company and the service was impeccable. The ring is exactly as shown in the photos. In my opinion there is a serious design flaw. The inside of the ring is "hollow". This created an inside ridge/edge which scraped skin off of my knuckle when I put the ring on the first time. My knuckles are enlarged because of arthritis and I knew I would have to use lotion or soap to get the ring on (which I did), but it still scraped skin off of my knuckle. In my opinion a solid interior would not have caused this issue. Once the ring was over my knuckle, it fit perfectly.
Ordered from RS many times over the years. Items received appeared larger in print than in person.
I have yet to be disappointed with my orders. Product is as pictured.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members