business logo of Ross-Simons

Ross-SimonsReviews 13,421

4.7

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,399
shipping
50
quality
11,882
This company responds to reviews on average within 2 days

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62,250 reviews

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Virginia
1 review
1 helpful vote
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Gemstone gems
May 25, 2022

Always looking for gemstones that go with those already collected. Also, because of allergies, the metal must be pure. The 925 sterling silver jade earrings were perfect! I love them and they are perfect with the clip link line of sterling silver popular now…. And great for casual or dressy occasions.

Date of experience: May 25, 2022
Massachusetts
1 review
0 helpful votes
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Satisfied
May 25, 2022

Nice product
No problems
Always easy to order from

Date of experience: May 25, 2022
Arizona
1 review
0 helpful votes
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Good
May 25, 2022

So far so good! I am hopeful the jewelry can remain beautiful over time.

Date of experience: May 25, 2022
Tennessee
1 review
0 helpful votes
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Gorgeous
May 25, 2022

Beautiful jewelry! Makes a statement. Love the whales tail necklace!

Date of experience: May 25, 2022
New Jersey
2 reviews
0 helpful votes
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Easy order, good security
May 25, 2022

Although it added a day to shipping time, I still appreciated that customer support called to confirm that I really did order, and that shipping info was correct.

Date of experience: May 25, 2022
Rhode Island
1 review
0 helpful votes
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The bracelet
May 25, 2022

The bracelet was as lovely as it looked online! It came in a beautiful pouch and in a box
Also the gift wrapping was great
I know my niece will love this bracelet as a graduation gift

Date of experience: May 25, 2022
Massachusetts
1 review
0 helpful votes
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Beautiful earrings
May 25, 2022

Absolutely thrilled with my purchase. The earrings are beautifully made.

Date of experience: May 25, 2022
Colorado
1 review
0 helpful votes
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Stunning!
May 25, 2022

Distinct quality piece. Appreciate the follow up regarding the package to ensure the receipt.

Date of experience: May 25, 2022
Texas
1 review
0 helpful votes
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Feels fake
May 25, 2022

I bought this paperclip style necklace and discovered it is so light that it feels like plastic. I looked for the 14k mark on the necklace and it is nowhere to be found. It really feels fake.

Date of experience: May 25, 2022
Texas
1 review
0 helpful votes
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My review
May 25, 2022

Great products at a good price. No problems what so ever. Good service. Keep it up.

Date of experience: May 25, 2022
Rhode Island
2 reviews
1 helpful vote
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Very nice.
May 25, 2022

This was the second time ordering this item. Since my granddaughter loved the one she received I decided to give one to my niece for her high school graduation.

Date of experience: May 25, 2022
Colorado
1 review
0 helpful votes
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Crescent moon earrings
May 25, 2022

I absolutely love the earrings! Definitely going to continue to shop here :)

Date of experience: May 25, 2022
Nevada
2 reviews
0 helpful votes
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Quick
May 25, 2022

Easy to use website. I was very pleased with how quickly my earrings came in the mail.

Date of experience: May 24, 2022
Texas
1 review
0 helpful votes
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Loved!
May 25, 2022

Beautiful ring. I'm going back to shop her again. Delivery was as expected. Alright! Thank you!

Date of experience: May 24, 2022
California
2 reviews
0 helpful votes
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Repeat customer
May 25, 2022

You definitely have a repeat customer on your hands! I was so excited to get my jewelry and I was even more happy and excited about how beautiful all of the pieces were. I purchased the Murano glass pieces, and they were all exquisite! Thank you for your prompt delivery also. I can't wait to order more in the very, very near future.

Date of experience: May 24, 2022
Illinois
1 review
0 helpful votes
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Beautiful bracelet
May 25, 2022
Updated review

I love the byzantine bracelet. It fits perfectly! The price was very reasonable.

Date of experience: May 24, 2022

Had to enter payment information twice
May 18, 2022
Previous review

Had to enter payment information twice.

Date of experience: May 17, 2022
Illinois
1 review
0 helpful votes
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Great experience beautiful jewelry fast delivery. I look forward to purchasing more.

Date of experience: May 24, 2022
Nebraska
1 review
0 helpful votes
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Waaaay too many emails
May 25, 2022

Quick shop and decent product. Totally spammed multiple times a day with emails now that won't let me unsubscribe

Date of experience: May 24, 2022
California
1 review
0 helpful votes
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Happy camper
May 24, 2022

Great experience … super fast delivery. Highly recommend.

Date of experience: May 24, 2022
Georgia
1 review
0 helpful votes
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Very Good! BUT... Still waiting for a back ordered item. Very happy with the bracelet but the matching ankle bracelet will make it better.

Date of experience: May 24, 2022