business logo of Ross-Simons

Ross-SimonsReviews 13,492

4.7

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,399
shipping
50
quality
11,957
This company responds to reviews on average within 2 days

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62,470 reviews

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Georgia
1 review
0 helpful votes
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I would purchase again
May 30, 2022

Your easy app allowed mom be involved in picking out an elegant silver necklace for her grandmother-of-the-bride dress.

Date of experience: May 30, 2022
Massachusetts
2 reviews
0 helpful votes
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Success every time!
May 30, 2022

Easy enough to navigate... The ads are clear and the products have a good quality feel.

Date of experience: May 30, 2022
Pennsylvania
2 reviews
0 helpful votes
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Perfect
May 30, 2022
Updated review

Great products! I'm very satisfied with my purchase.

Date of experience: May 30, 2022

Very easy to navigate and organized!
April 17, 2022
Previous review

Very easy to navigate and organized!

Date of experience: April 17, 2022
Texas
1 review
0 helpful votes
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My Puppy photo necklace
May 30, 2022

I love my necklace of my puppy. It is so beautiful. Thank You

Date of experience: May 30, 2022
Missouri
1 review
0 helpful votes
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Superb company
May 30, 2022

I love Ross-Simons for selection and service. They have a wide selection of beautiful jewelry at competitive prices.

Date of experience: May 30, 2022
Georgia
1 review
0 helpful votes
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Love my ring I received!
May 30, 2022

Great! Made it easy! Always pleased with Ross Simons!

Date of experience: May 30, 2022
Florida
1 review
0 helpful votes
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Beautiful
May 30, 2022

Quick and easy. Will order again. The piece was very nice quality.

Date of experience: May 30, 2022
Pennsylvania
1 review
0 helpful votes
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Magnetic necklace catch
May 30, 2022

She has such a hard time with her necklaces. She loved the magnet clasp.

Date of experience: May 30, 2022
New Mexico
1 review
0 helpful votes
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Title review
May 30, 2022

I liked the product (drop earrings) but they were not as long as I had hoped

Date of experience: May 30, 2022
Texas
1 review
0 helpful votes
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Happy customer
May 30, 2022

High quality, fast shipping and overall easy process.

Date of experience: May 30, 2022
New York
1 review
0 helpful votes
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Great Service
May 30, 2022

Easy checkout, fast shipping and great customer service.

Date of experience: May 30, 2022
Virginia
1 review
0 helpful votes
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Excellent
May 30, 2022

Nice quality and price! Received on time with notification. I will order again

Date of experience: May 30, 2022
Texas
1 review
0 helpful votes
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Jade ring
May 30, 2022

Very satisfied. The ring is exactly what I expected from the image shown.

Date of experience: May 29, 2022
Kentucky
2 reviews
0 helpful votes
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And the earrings don't have earrings back. Just a silicone post.

Date of experience: May 29, 2022
Florida
1 review
0 helpful votes
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Good
May 30, 2022

Good products and good service. Thank you. Always dependable.

Date of experience: May 29, 2022
Ohio
1 review
0 helpful votes
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Disappointment
May 30, 2022
Updated review

Ring doesn't look at all like website photo. Will return.

Date of experience: May 29, 2022

Very user friendly
May 23, 2022
Previous review

Very user friendly

Date of experience: May 22, 2022
Virginia
1 review
0 helpful votes
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OMG with the email spamming
June 29, 2022

Who decided that a daily barrage of emails would be received as a favorable customer experience?

Date of experience: May 29, 2022
Wyoming
1 review
0 helpful votes
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New Loyal customer
May 30, 2022

GREAT Deals Purchased a man's necklace around Christmas and just purchased 2 sets of earrings for my daughters. Overall satisfaction with the quality once again and how quickly the orders do come. Security and satisfaction has made me a new loyal customer.

Date of experience: May 29, 2022
Colorado
1 review
0 helpful votes
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Gift From Mom
May 30, 2022
Updated review

Mom surprised me with some Beautiful earrings and Rose ring. Just because :)

Date of experience: May 29, 2022

Love shopping online for new pieces!
May 25, 2022
Previous review

Love shopping online for new pieces! So beautiful!

Date of experience: May 25, 2022

Ruby Ankle Chain Is Beautiful!
May 1, 2022
Previous review

Love everything from Ross Simons! Everything I order is just Beautiful! Thank you!

Date of experience: April 30, 2022
Tennessee
1 review
0 helpful votes
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Earrings
May 29, 2022

The Earrings don't appear smaller than 1 Carat total weight.

Date of experience: May 29, 2022