Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
I ordered a pair of pearl studs which were much smaller than expected however, I chose to keep them since they are a gift for a 9-year-old girl.
Disappointed to say the least in these earrings. They are tiny, like a product for a child. The photos are very misleading. I would not let a child wear hundred dollar earrings.
I needed to get a birthday for one of my best friends. The two items I purchased had popped up in my FB feed and they were perfect! I wanted something nautical/beachy since my friend loves the beach and is an avid boater. The bracelet and earrings I purchased are perfect. They even arrived earlier than expected.
Good communication and follow thru- highly recommend
No problems to report. My order arrived promptly in good condition.
Diamond earrings were smaller than I envisioned. The description was probably adequate but it was hard to visualize on the website
I have enjoyed finding new jewelry from the comfort of home. The site is easy to use and items arrive in timely manner and well packaged to assure undamaged arrival.
Bought a sterling silver monogrammed baby cup.The cup, itself, is beautiful and the engraving is exquisite.
The finished product has exceeded my expectations.
Delighted customer and hopefully a happy baby!
There were no issues I did the ordering on my iPad and was pleased
With the item.
Ordered by phone to be sure about whether signature required on delivery since my purchase was $1496 pretax and only tax made it over the $1500 limit. Customer service did not know answer UPS said yes but then did not ask for one
Sent earrings as a birthday gift. The birthday will open the gift later this month on her birthday. Arrived promptly! I am sure she will love them.
Very happy with ordering process, delivery and everything that goes along with shopping at Ross Simons
I am returning most of the pieces. They were much smaller than expected. I wish the pics online had some way of putting the pieces in context, so I could see how small they were.
I have been shopping with Ross-Simons for years. There customer service is always friendly, and their jewelry always beautiful!
I am always happy with the quality and fit. I also love the selection!
I ordered these and received them very quickly. These are very beautiful pieces. I ordered a bracelet and necklace and I really really like them both. Hi highly them!
Wore my new earrings once and the cheap backings came off and was lost! Consequently I have lost BOTH the stone earring and its backing somewhere! Here I am with a paid purchase for earrings but can't wear just one earring --- I need 2 for two ears! Nice stone but defective backing and now both are lost! Nice looking, but defective and don't waste your money on them!
I purchased a beautiful pair of earrings, at a great price due to an add in our local news paper, The Denver Post. They are a gift for my daughter on her birthday. The jewelry selection at Ross-Simons is fantastic, with great prices.
I am ok with my purchases, but they are always smaller than I think they will be... maybe someone wearing the jewelry that I order would give me a better perspective of its size...
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.