business logo of Ross-Simons

Ross-SimonsReviews 13,389

4.7

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,393
shipping
50
quality
11,849
This company responds to reviews on average within 2 days

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62,160 reviews

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Wisconsin
1 review
0 helpful votes
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Fun, flirty and nice quality
July 14, 2025

Ordered the earrings for a Western Chic event. Turquoise is a nice size, color and the silver "fringe" is great. So fun and a perfect compliment to the fringe on my dress

Date of experience: June 26, 2025
Florida
1 review
0 helpful votes
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Ordering was easy, and delivery came early. Product was beautiful.

Date of experience: July 3, 2025
Connecticut
1 review
0 helpful votes
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Happy With Purchase
July 14, 2025

Easy to order…. Received quickly, earlier than expected…very pretty bracelet…great price…so far, happy with this purchase.

Date of experience: July 3, 2025
Colorado
1 review
0 helpful votes
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Pearl Crosd
July 13, 2025
Updated review

Beautifully made, Ross Simon's has always offered beautiful jewelry at great prices

Date of experience: July 3, 2025

Beautiful
April 17, 2025
Previous review

Well made earrings with easy lever back setting, beautiful stones

Date of experience: April 7, 2025
Virginia
1 review
0 helpful votes
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Satisfactory
July 13, 2025

Most purchases have at least been satisfactory. I've purchased many items and find the quality okay.

Date of experience: July 3, 2025
New York
1 review
0 helpful votes
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Great experience
July 13, 2025
Updated review

1st time purchasing very impressed with the quality, service and price.

Date of experience: July 3, 2025

Great especially with discount
July 3, 2025
Previous review

Great especially with discount

Date of experience: June 23, 2025
Texas
1 review
0 helpful votes
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Earrings
July 13, 2025

Love the earrings! They are just what I wanted. They did not disappoint me.

Date of experience: July 3, 2025
Minnesota
1 review
0 helpful votes
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I have ordered several times for myself and for my family as gifts. Every thing is absolutely beautiful and high quality. It's easy to navigate the website and to order. Customer service is great and the communication is always fast and reliable.

Date of experience: July 3, 2025

I used the search function and was able to find exactly...
June 27, 2025
Previous review

I used the search function and was able to find exactly what I was looking for and check out quickly. I have had no problems with your excellent jewelry or the service.

Date of experience: June 17, 2025
Idaho
1 review
0 helpful votes
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A beautiful necklace.
July 13, 2025

I looked up various gold chain necklaces and Ross-Simons came up. Looked at their gold chains, Italian 10kt yellow gold Kite Station necklace caught my eye. Ordered 16" size and was extremely happy with the chain. It is different, beautiful, and sparkly. I love it.

Date of experience: June 28, 2025
Washington
1 review
0 helpful votes
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Ring
July 13, 2025
Updated review

See above comment ring is beautiful hard to tell if item was gone or ordered

Date of experience: July 3, 2025

This the worst part of the experience
July 3, 2025
Previous review

This the worst part of the experience

Date of experience: June 22, 2025
Arizona
1 review
1 helpful vote
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SATISFIED!
July 13, 2025
Updated review

I have ordered many times in your store. That means, I am satisfied with what I received. Thank you so much!

Date of experience: July 3, 2025

Reliable and legit!
May 2, 2025
Previous review

Reliable and legit!

Date of experience: April 22, 2025
Texas
1 review
0 helpful votes
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Nice product
July 13, 2025

Very satisfied with this purchasing and delivery was on very accurate in time.

Date of experience: July 3, 2025
Wisconsin
1 review
0 helpful votes
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I have made many purchases over the years from Ross-Simons, and even though I have returned several things because they weren't quite what I wanted, I have never been unsatisfied with their products that I did keep, but their Customer Service is incomparable. I very much love the recent purchase I made of a turquoise necklace and ring. They are beautiful and I bought them specifically to wear with a top I have. Thank you again for offering such a wide variety of items.

Date of experience: July 3, 2025
Alabama
1 review
0 helpful votes
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Product looked cheap.
July 13, 2025

I like the company but was not happy with my last order. The bracelet looked plastic and did not seem to have the quality of other items I have purchased in the past.

Date of experience: July 3, 2025
Michigan
1 review
0 helpful votes
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Great
July 13, 2025

Service is amazing, received products in a timely manner ……

Date of experience: July 3, 2025
Colorado
1 review
0 helpful votes
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Thank you
July 13, 2025

Thank you thank you thank you it's pretty. Can't wait to give it to my best friend for her birthday at the end of month.

Date of experience: July 3, 2025
Illinois
1 review
0 helpful votes
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I ordered the pearl and ruby ring this time and the ruby is not what I expected. It looks like mist droplets is all over it.

Date of experience: July 3, 2025

Easy to navigate
July 2, 2025
Previous review

Easy to navigate.

Date of experience: June 22, 2025
West Virginia
1 review
0 helpful votes
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Beautiful but too small. 😔
July 13, 2025
Updated review

The ring was just what I wanted, but too small. Then, the rep was very helpful when I initiated the return.

Date of experience: July 3, 2025

May have found a band I've been searching for!
July 3, 2025
Previous review

May have found a band I've been searching for! We shall see!

Date of experience: June 23, 2025
South Carolina
1 review
0 helpful votes
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Ok
July 13, 2025
Updated review

Don't know if I would purchase other products. Skeptical about the product.

Date of experience: July 3, 2025

Good experience
July 3, 2025
Previous review

Good experience.

Date of experience: June 23, 2025
Connecticut
1 review
0 helpful votes
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Perfect!
July 13, 2025

I love my new bracelet. It's excellent quality and exactly what I was looking for. It came in a reasonable timeframe and delivered without any issue.

Date of experience: July 3, 2025