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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I love your products, but with this necklace, I thought it was smooth silver beads. I still wear it, but I looked at it wrong.
You have beautiful jewelry, and you make it toooo easy to shop! TY!
I love the quality of the jewelry I purchased. I bought 18k over sterling bracelets and earrings and the quality is amazing.
Love the jewelry sold here and sale went very smooth.Will give as a gift.
Perfect. Ease of ordering and product was as described. No surprises!
Beautiful jewelry, excellent company.
Fast and efficient. We be purchasing more items in the future
Easy. All I know is that I saw the photo on Facebook and I clicked on it. From there on it was easy.
Lovely single monogram initial. Wish it was a bit larger. The gold is a very true gold color...not organey at all. Looks expensive.
Easy great prices. Fast delivery & elegant packaging. Excellent selection!
Beautiful bracelet great price! Can't wait to get it & put it on!
It was an easy process to order and it was delivered quickly.
Once again, I was more than satisfied with my purchases. The products at Ross-Simons are always as described and a good value. There are trend-y selections and time-tested products as well. My latest purchases were equally pleasing.
As above They won't send me blue sapphires. They said what you get is random
The prices are great but you also get what you pay for. Also customer service seems non existent
Fast, easy, clear. Fast shipping, lovely box. Like the weight.
The ring and earrings are pretty. I just don't do enough research to realize how really small they are in real life. Much smaller than I anticipated. I'll keep them, but not planning to order again.
Great experience. Order came in a timely fashion-just as was expected.
My package arrived in a timely manner. I'm very pleased! I've always had good luck with Ross Simon's.
Very easy to find what you are looking for and easy to purchase. Overall a great shopping experience.
I appreciated the text updates. It came in a timely manner. The box it came in was lovely.
The stud portion is suppose to screw off and it won't! I'm too afraid to force it. It should be easier than this.
It took a while to find what I wanted, but I'm satisfied. Can't wait to see them!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Providing excellent customer service is important to us; we are available by phone 24-7, at (800) 835-0919. All emails are responded to within 4 hours, and we can be reached via live chat as well. We see that you have started the return process using our easy online return processing. Private message sent.