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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Easy online ordering and quick delivery. The jade bracelet is a birthday present for a friend and is beautiful!
I love the bracelet but I thought it would be a bit larger! Customer service rep was very professional and helpful when I was worried the package was lost. Thank you!
The product arrived when expected. My Son's wedding is the first week in August.
First positives the shopping and shipping delivery and unboxing are great. As mentioned unboxing is always fun I love the packaging. Now not so great experience is the necklace it self it was very underwhelming I hoped for a better looking turquoise necklace the turquoise beads were more green in color I prefer a blue and the stones were tiny.
The bracelet is so unique and so gorgeous! The quality is wonderful. It has a lot of fire. I love it.
I found exactly what I was looking for, on sale, and with discount for first time buyer. The item arrived quickly and securely, as promised. The necklace is not round, being flat on one side. It was the width described.
Easy to find what I wanted on the website and easy to order AND receive a discount.
I have no complaints about Ross Simon's. They are great………….
Items received in a timely basis. One of the earrings' back was bent due to packaging, however, I was able to straighten out the post without any noticed issues.
The post was a bit short and I am scared it will come off easily. I added a plastic stopper at the end of the post. It is cute and dainty but the color is so-so.
I absolutely love my ring it's exactly what I was looking for and it arrived quickly after I ordered. I love how it's dainty and the diamonds just sparkle I am very happy with my purchase.
Website was easy to use. Order arrived quickly and was in great condition. So happy with my purchase!
Very feminine and dainty! Perfectly beautiful and just enough!
Always satisfied with the service! Beautiful jewelry!
I usually buy from expensive jewelry stores and thus pay for the "real thing" so wasn't sure about buying from Ross Simon. I like to go in person and try on my jewelry so was a little leery of buying online jewelry. They had this bracelet that matched my ring. I kept telling myself no. But the ad kept appearing on my social media apps, so I finally ordered. It arrived in a timely fashion. The quality of the bracelet was even better than I was expecting. So now I have a matching set without the additional cost from the expensive jewelry place. The stones are real garnet and real citrine. The only sacrifice was that it is 18kt gold over sterling silver, but you cannot tell, and it makes the bracelet sturdier. I couldn't be happier
I have a ring that's Amber topaz and garnet. I received an ad on Facebook from Ross Simon and found a bracelet to match. I am so excited.
Everything I have purchased from Ross Simon has met or exceeded my expectations! A pleased customer
I always love shopping here! I surely hope these Ruby earrings are shiny and NOT dull.
I received my items in good time. I didn't do research on the size, so I'll have to exchange them. The exchange is pretty simple too.
I've ordered 2 items and they were both not what I expected. The second thing broke the first time I wore them.
We regret that you have not been pleased with your recent purchases. Ross-Simons stands by the quality of all of our pieces and will always work with our customers towards a resolution. We see we have assisted you with a return. Private message sent.
Honestly, I'm not satisfied. I guess I didn't realize how much gold prices are nowadays. The chain is mediocre at
Best. I didn't want the trouble of sending it back, so I kept it. The pros are it's sparkly.
Signet ring is gorgeous. Superior quality and appearance. Received in timely manner. True to size.
Quality ring with beautiful appearance. Ring does run about 1/2 size smaller. Ring is attractive but very narrow, small ring. Looks like better for teen.
Once I place my order, I receive my conformation by email. I received my tracking information once my items are shipped.
Excellent selection to choose from. Love this site. Will order again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, this is good to know. It can be challenging to depict size online, and we always include the product dimensions in the Product Details section on our website. We see we have assisted you with an exchange, we hope you love your new pieces!