RoseFeels Reviews Summary
The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.
This summary is generated by AI, based on text from customer reviews
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I ordered the journal for my daughter who was going on a trip so I paid extra to have the journal delivered in 3-5 days but I did not receive the journal until 28 days later, thankfully a day before my daughter was to leave on her 6 month trip.
I ordered this necklace for my son. The engravings are barely visible and the chain gets kinked very easily. The card was NOT the "Girlfriend" sentiment I ordered. The pull tab on the "drawer" of the box pulled off entirely, making it difficult to then open the box/drawer style. I just expected better quality.
Experience was fine. Put my order in and waited for delivery.
I asked for the names of my kids to be on specific size teardrops and they couldn't do it. They got the names backwards and wrote where I wanted it to be. It also took 3-4 weeks to get my necklace and now it is going to be another 3-4 weeks for the replacement.
Waited way to long for shipping as well I still haven't received the item
I ordered a recipe book for my daughter in law. She loved it!
Its a little smaller than I thought it would be, but it came intact and it was what I had ordered. Thank you very much!
Very easy! Love the designs. Can't wait to receive my order, I plan on this book being in the family a long time
I've waited over a month for my order to arrive. So, very disappointed about this company.
Good experience but it was late from when I was hoping to get it
Do not order anything from this company. Very poor quality. Ordered Dec 17th for Christmas presents did not receive it till late January. The order was wrong. They sent me more inserts Still wrong. Horrible experience with this company..
Very easy to order and beautiful necklace. I loved the necklace.
Exactly what I wanted. Works great will be buying again from here
Cant say much i ordered a while ago I think 10 days ago now still havnt seen my shipment and no tracking info sent. I think it's coming from China so kinda explains the wait. I'm working on forgetting about it and one day when it shows up it will be a surprise almost like Christmas morning.
I've waited over 3 months for my order that has never arrived.
My daughter ordered this for me to make more room for the great grand kids. One picture has the grandkids and one has thr greats. They are just adorable, and so well done. Very happyi
It is very difficult to see the picture. Tried everything as advertised, flashlight, natural light, and finally caught a glimpse of the picture while using a magnifying glass. So be sure to order a magnifying glass alone with your order.
Overall, the names were difficult to read. The flowers were nice
Unfortunately the sides of the picture need to be re glued. Whatever. They will take 15% off of my
Order. Don't recommend
The order page was not the easiest to use, the order ended up being processed twice, then we had to go through the process of emailing to try and get a refund for the duplicate order.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members