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RoseFeelsReviews 3,689

2.3

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RoseFeels Reviews Summary

The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.

This summary is generated by AI, based on text from customer reviews

service
2,026
value
131
shipping
133
returns
109
quality
1,940
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4,238 reviews

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Missouri
1 review
0 helpful votes
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Very Satisfied
January 12, 2022

The necklace I purchased for my 75 year old mother is beautiful. Seems to be of good quality, sturdy shiny silver chain that mom can slip easily over her head. The picture is beautifully set. This will be a birthday gift to my mother. We lost my Dad this past November 2021.

Date of experience: January 12, 2022
Ohio
0 reviews
0 helpful votes
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LOVE IT!
January 12, 2022

My man love itttt… putting our kids names on there I KNEW it'll mean so much to him. Thank you so much.

Date of experience: January 11, 2022
Rhode Island
0 reviews
0 helpful votes
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Finally got it!
January 12, 2022

Product is very nice and came out great! Just took way too long for shipping so now it's a Valentine's gift instead of a Christmas gift.

Date of experience: January 11, 2022
Maryland
1 review
0 helpful votes
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Bracelets
January 11, 2022

It was so beautiful! I ordered some name bracelets for my family and it was stunning.

Date of experience: January 11, 2022
Kentucky
1 review
0 helpful votes
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Nice Gift
January 11, 2022

My husband liked his Dad bracelet. I wish I would have paid more attention to the closure because some men may need a more secure clasp but so far my husband has managed to keep it on with light office/home wear.

Date of experience: January 11, 2022
Massachusetts
1 review
0 helpful votes
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Pretty good!
January 11, 2022

It was all good but it took almost a month to arrive

Date of experience: January 11, 2022
California
1 review
0 helpful votes
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Shipping
February 10, 2022

I wanted to get this for a Christmas gift. Shipping said it was going to take a few day. 3 weeks later it came, after Christmas

Date of experience: January 10, 2022
Florida
1 review
0 helpful votes
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A month later
February 10, 2022

I order these on dec 13th 2021
Got my order today jan 10 2022
Even paid in full and express mail
Still didnt get here til today

Date of experience: January 10, 2022
Florida
1 review
0 helpful votes
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Not the best
February 9, 2022

Very long shipping, difficulty tracking, item didn't look as good quality wise as in the picture

Date of experience: January 10, 2022
Wisconsin
2 reviews
0 helpful votes
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Well besides shipping taking long, I'm satisfied with product I received from you.

Date of experience: January 10, 2022

Great can't wait for it to arrive
December 13, 2021
Previous review

Great can't wait for it to arrive

Date of experience: December 13, 2021
New Jersey
1 review
0 helpful votes
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Very satisfied
January 10, 2022

My son ordered a necklace for his girlfriend. It came in a nice box and was just like it looked on the website. We were very satisfied with our order.

Date of experience: January 10, 2022
Colorado
1 review
0 helpful votes
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Necklace
February 9, 2022

I ordered a neclace for my mother and the chain was smaller that expected, I feel like you could have given better displase for the lengths

Date of experience: January 10, 2022
Montana
1 review
0 helpful votes
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A little slow
February 9, 2022

I didn't ink they were gonna send my order case it took really log had to cotat then to see if there gonna send it but the necklace was really good and pretty

Date of experience: January 9, 2022
Texas
1 review
0 helpful votes
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All and all great.
January 10, 2022

I like the product but it took a little longer than it should have, about two weeks longer than expected.

Date of experience: January 9, 2022
Georgia
1 review
0 helpful votes
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Booo
February 8, 2022

Took way to long to arrive. Wont be ordering from you guys again

Date of experience: January 9, 2022
Texas
1 review
0 helpful votes
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Charm incorrect
February 8, 2022

I emailed asking for the 3rd charm to be changed to a specific name. They emailed back and confirmed the change. They left off the suffix at the end of the name

Date of experience: January 9, 2022
New Jersey
2 reviews
0 helpful votes
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I ordered this on the website said order by the state to get by Christmas but I never got it by Christmas and I had to reach out to three different representatives and they just told me to Covid that they were behind but I reached out that day before Christmas and they said they didn't even make it yet so I would appreciate if somebody would have reached out to tell me and then I could plan for a different gift and save this one for later. I ordered this on December 12 and I just received it on January 8 2022. Again my real issue is with the lack of communication. I had to reach out three separate times to get an update. The product itself is beautiful.

Date of experience: January 9, 2022

Easy to navigate, nice to have coupons and Holiday...
December 12, 2021
Previous review

Easy to navigate, nice to have coupons and Holiday sale

Date of experience: December 12, 2021
Vermont
1 review
0 helpful votes
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Complete Scam
February 8, 2022

This website is an absolute scam. I paid extra for shipping for my product to arrive before Christmss and my order won't be arriving until Feb. They are refusing to refund me my money back. DO NOT ORDER FROM THEM!

Date of experience: January 9, 2022
Illinois
1 review
0 helpful votes
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Pleasantly Surprised
January 9, 2022

I ordered a necklace for my daughter for Christmas. I wasn't sure how it would look and hoped for the best. She lost her best friend some years ago and still struggles so I wanted to give her something that she could keep with her at all times. The necklace has an angel wing, a heart with her best friend's name on it and her BF's birthstone. She loved it and cherishes it. I am very happy with the quality and the look of it.

Date of experience: January 9, 2022
Arizona
1 review
0 helpful votes
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Waiting
February 7, 2022

It took a min to recurve them, But both were gorgeous and the girls love them. Thank you

Date of experience: January 8, 2022