website thubmnail of Roomster

Roomster

How would you rate Roomster?
grey star
grey star
grey star
grey star
grey star
Singapore
2 reviews
3 helpful votes
Follow Joseph J.
Unfollow Joseph J.
Send Message
Share Review
Report Review

I recently had great experience with www.roomster.com. My son was moving into New York City and needed a place close to his campus. We looked together at the ads that were posted on the website, and in the end we found a great place for him along 3 other young adults that are all going to the same school. I found www.roomster.com very easy to use and I believe it is a trusted website for students and others to use and am very happy that I found a good place for my boy.

Date of experience: May 11, 2015
New York
2 reviews
12 helpful votes
Follow Andy B.
Unfollow Andy B.
Send Message
Share Review
Report Review

The only reason I list one star is they won't let you list zero... biggest scam ever. They do list that it renews automatically but I can see how it creeps up and renews if you don't cancel it as soon as you start it like I did. 30 days is enough to see if it was a good as billed. What a joke - there are supposedly 'new' listings added all the time but when you click on it he/she is looking for a room 7/2012! I have a place close to WDW and am looking for a roommate who works at WDW or Universal. There is a photo of a girl in front of the Epcot globe - I'm thinking could be a good match so I email her and never hear back (right age range, and all other info exactly the same as mine) never heard back. They must seed the site regularly with these bogus ads to keep suckers like me paying the monthly rate before we cancel.

Date of experience: September 25, 2014
John S. Roomster Rep
over a year old

The review by Andy is unfair and conjecture. Its insane to think that we create any accounts on the site. We can't help it if people did not want to live with Andy. Regarding old ads, this is also untrue we remove profiles every 30 days. If a member logins and uses their Roomster account again, it is up to the member to update their information so that it is current. We can not be responsible for the text on each profile on the site. Sorry you don't like our site Andy, but your review is unfair, rude and lacking any facts.

Florida
1 review
0 helpful votes
Follow Rachel E.
Unfollow Rachel E.
Send Message
Share Review
Report Review

It's very inconvenient that I have to pay to see rooms. If you want to charge me once I see something that I'm interested it that's fine but you block more content than any other room search website I've tried

Date of experience: June 26, 2022
Bangladesh
1 review
8 helpful votes
Follow ryane b.
Unfollow ryane b.
Send Message
Share Review
Report Review

I heard about this site through my boss and checked it out, was very happy with the number of rooms they had available and it was convenient to find a room in my budget. Will pass the word along to people I know looking for affordable rooms to rent.

Date of experience: October 11, 2014
Minnesota
1 review
0 helpful votes
Follow Alix D.
Unfollow Alix D.
Send Message
Share Review
Report Review

Kind of ridiculous how annoying the process is to get an account, and even pay just to receive messages as if this was a dating website. I will admit aside from those the website is beautiful and easy-ish to navigate

Date of experience: August 18, 2020
North Carolina
1 review
2 helpful votes
Follow Bryan H.
Unfollow Bryan H.
Send Message
Share Review
Report Review

Tried to sign up and even paid for the fee to list my place and find a roommate. The next day there were a series of charges for hundreds of dollars each. Now I'm waiting 3 weeks to get a new card in the mail. So needless to say I'm not a fan. I highly recommend you avoid this like an abusive meth addled ex.

Date of experience: July 23, 2022
Bangladesh
2 reviews
7 helpful votes
Follow reginaldc b.
Unfollow reginaldc b.
Send Message
Share Review
Report Review

After a horrendous experience on Craigslist I tried out Roomster and I wish I knew about it two months ago. Trust me save yourself a migraine and get a short-term subscription it will make your life so much easier their site is very easy to use and resourceful.

Date of experience: October 11, 2014
New Jersey
4 reviews
4 helpful votes
Follow Christopher H.
Unfollow Christopher H.
Send Message
Share Review
Report Review

Found Roomster through my friend’s recommendation when I was looking for a roommate. Site was so easy to use and not expensive for a membership. Definitely recommend to people looking to find roommates online. Next i will use roomster.com always.

Date of experience: March 10, 2015
Texas
2 reviews
10 helpful votes
Follow Lynn V.
Unfollow Lynn V.
Send Message
Share Review
Report Review

We used Roomster last fall to find a suitable apartment for our daughter to move into when she started a new job. The many different filters helped slim down the results, and she was able to find a couple nice girls to room with, in a safe neighborhood as well. We heart Roomster :)

Date of experience: September 26, 2015
New York
2 reviews
15 helpful votes
Follow Fran A.
Unfollow Fran A.
Send Message
Share Review
Report Review

If you are over 40 and looking for a roommate beware. I have been a member for almost 3 months now and still haven't found anything.The same advertisements are recycled. When people find a roommate they don't remove their Ads. I am going to have to end up going to an agency in NYC.

Date of experience: March 27, 2015
John S. Roomster Rep
over a year old

This review has nothing to do with our service. You gave us 1 star because there are not a lot of people over 40 looking for roommates on our site? As for your statement that the ads are recycled, that's not true and slander. All Roomster profiles are removed every 30days, if the person is still looking their ad is updated and made available when they log in.

Colorado
1 review
0 helpful votes
Follow Coady U.
Unfollow Coady U.
Send Message
Share Review
Report Review

The user interface on here is lousy, the requirement not to have any numerical characters in posts is bogus and draconian, and the fact that one must pay in order to view, send, or reply to messages makes this an overall shoddy experience.

Date of experience: February 4, 2021
Pennsylvania
2 reviews
0 helpful votes
Follow Patricia P.
Unfollow Patricia P.
Send Message
Share Review
Report Review

I'm on a laptop, I'm not sure if it's my wifi or the site, but it does tend to glitch and I always have to sign back in or verify myself by typing in my phone number over and over again. Otherwise, so far so good.

Date of experience: February 16, 2022
Germany
3 reviews
9 helpful votes
Follow Albert J.
Unfollow Albert J.
Send Message
Share Review
Report Review

I had this roommate who thought that he was seriously a warlock. He would start chanting all this really freaky stuff... I think it was Latin or something. I was always cleaning the dishes, bathroom etc. and he would come out of his room, that stank like cheap candles, and I'd ask him to help out with the chores a bit. He said that the stars weren't aligned correctly or something stupid like that and that we were in deep trouble if he didn't cast some stupid spell. One day I was just really busy and was like "Hey bro, can you cast a cleaning spell on this apartment?" and he FREAKED OUT. I have a black belt in karate though so that got solved right away. Next day I went online to look for other places. Roomster had a ton of listings that were extremely well priced so I figured id give it a shot. Couldnt be happier.

Date of experience: January 2, 2015
Texas
2 reviews
0 helpful votes
Follow Brian K.
Unfollow Brian K.
Send Message
Share Review
Report Review

In the two weeks I was signed up for the service, I never received any replies from anyone I messaged. The only messages I received were from obvious scammers. Don't waste your money, a Facebook group is 1000 times more helpful than this

Date of experience: September 22, 2020
Bangladesh
1 review
2 helpful votes
Follow sandrae s.
Unfollow sandrae s.
Send Message
Share Review
Report Review

In a world full of scams Roomster was a godsend. I recently moved for work and was looking for a place on Craig's list but every lead turned out to be some type of scam. I hesitantly joined Roomster but that hesitation soon dissipated as I saw what a wonderful service it was. Helped me find exactly what I was looking for without any hassle!

Date of experience: October 10, 2014
Virginia
1 review
0 helpful votes
Follow Judy L.
Unfollow Judy L.
Send Message
Share Review
Report Review

The process of finding a match on roomster was intuitive and easy - but this whole deal about subscribing is not upfront and clear. Only when hitting the transmit button of my message, when it won't transmit that the customer is taken down the snaky, windy, dark rabbit hole of "You have to subscribe to use our service to actually DO something about the match. It is so easy to display this message clearly up front. IThe whole experience would be so much better from the customer's point of view if you dealt with that simple message up front.

Date of experience: June 12, 2021
Maryland
3 reviews
6 helpful votes
Follow Logan A.
Unfollow Logan A.
Send Message
Share Review
Report Review

Had been looking for a room to rent for quite some time now but Ive never had any real luck. Always when I finally thought that I had found a place that would be good for me something last minute would always come up and id be left starting from square one again. I got desperate and starting posting online asking my friends if they could help. One person commented suggesting to use Roomster to find a room and Im glad that they made the recommendation. I found a really nice room to rent in the area I wanted to live in for a price that is really great for my budget. Would come back if I need to move.

Date of experience: May 26, 2015
California
1 review
0 helpful votes
Follow Alexis K.
Unfollow Alexis K.
Send Message
Share Review
Report Review

Very difficult site to navigate and sign into
August 14, 2021

Very difficult site to navigate and sign into. Also very strange that I have multiple messages waiting, but I can't open them without paying a fee. This site feels scammy from the very beginning, which isn't positive.

Date of experience: July 15, 2021
Georgia
1 review
7 helpful votes
Follow anonymous u.
Unfollow anonymous u.
Send Message
Share Review
Report Review

Yep, I too fell pray to their shady 3-day subscription business scam. Beware they don't have any problem taking a month's worth of subscription after agreeing to give you a '3-day subscription' despite the fact that you might have canceled your subscription after so rudely becoming aware of their practice. They suck, blow, etc. etc... Dont use them because they only care about trying to suck money out of people. There are better alternatives, one being craig's list.

Date of experience: December 18, 2010
Tennessee
1 review
1 helpful vote
Follow Karl P.
Unfollow Karl P.
Send Message
Share Review
Report Review

Your page allowed me to send messages, but did not inform me that IA would have to pay to have access to responses. I found that out by asking tech support. Also, I wanted to sign up for 30 days but the only option is recurring.
Better communication upfront will prevent you from looking disingenuous. I am certain you weren't trying to trick me, but I bet you have a lot of abandoned carts because of these facts.

Date of experience: June 1, 2021

Overview

Roomster has a rating of 2.2 stars from 4,115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Roomster most frequently mention customer service, credit card and read messages. Roomster ranks 2nd among Roommate sites.

service
368
value
341
shipping
168
returns
236
quality
424
This company does not typically respond to reviews