From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Shopping experience and check out are fine automated processes. The website usually works well. The issue with this experience is I received two tracking numbers for three boxes. The third box arrived separate from the other tracking numbers over four days, yes including a weekend. That weekend was spent talking to customer service about if a third box had been sent or not.
Everything is fine, I'm very glad and satisfied. Great online store.
Simple with an intuitive menu. Had to use my Revzilla cash before it expired.
100% Service, thanks again from your neighbors to the North.
The product lived up to the hype that has been described on revzilla.
Well done delivery and quickly delivered. The product arrived in perfect condition.
I have always had great shopping experience with RevZilla. This review should reflect that. What is review is not about is tires that I purchased. I have purchased several times from RevZilla. I have never had a problem with with ordering or receiving products. I'm currently also shopping a new jacket and helmet. I've never purchased clothing from RevZilla before, hopefully that will be just as good of an experience.
I received the helmet quicker than I thought. It fit perfectly and worked great! I will definitely order from Revzilla again!
I ordered a pair of boots and a pair of pants. Both items arrived quickly. Unfortunately, the pants did not fit and had to be returned. The return and receipt of the credit was done so quickly... I was shocked. RevZilla is a terrific company, and I do not know how they could improve.
Easy to find exactly what I wanted. Ordering was very easy, and I couldn't believe how quickly I received my product.
I Had a sena 50s Malfunction ordered another one, in the meantime some of my riding buddies switched over to Cardo. I did Open the new sena that they warranted Set RevZilla an email to see if they would trade me out They did with no issues.
The revzilla team definitely helped me decide to by the products I was interested in through there comprehensive product review videos and customer reviews. However, the processing and shipping time is lacking when compared to Amazon. I paid extra for 2 day shipping. And it took 4 days for me to receive my product.
Order arrived quickly and without issue. Purchased items were exactly as described.
Let me first say that RevZilla support tried to help me as best as they could however I am still disappointed overall. Placed an order for 3 products on a Saturday and all were in stock and said they would ship next business day. Knowing that standard shipping is 1-5 days that would get me my products by the date I needed them. On Monday morning reached out to support to confirm about the shipping and was told the product would ship Tuesday and because the order was already sent to get picked that the shipping method could not be changed. The items did not ship until Wednesday which meant the products did not arrive until Monday. Unfortunately due to weather, my bike is now parked for winter so I can't really try the Cardo. Just unhappy that "Ships next business day" was inaccurate.
Quickly shipped to me and exactly what I expected. Always have had good experiences with Revzilla.
The product is as advertised. If the item is in stock then why the 5-7 day lead time? Pretty inefficient shipping practices. Should go out the next day. Also, no installation instructions were included. Hmm…
We apologize for your frustration. Our lead times indicate how long it will take for the item you have ordered to arrive at our warehouse to be shipped to you. All items in our warehouse and not a vendors warehouse will usually ship within 24 hours.
So thankful for your great service in getting me a refund for my other T32 that was bad. Replaced today!
Great company to order from. Excellent products. Only complaint would be slow shipping on products. I've ordered three different times, usually takes over one week to receive items
I got this helmet in preparation for my first MSF course and it fits me well. It comes with a built-in visor that you can flip down which is great for me since I wear glasses and it came with an anti-fog lens as well. Overall, I'm satisfied with my purchase :)
Repeat customer, happy to find the part I was looking for. Nice and easy website to navigate. Thanks!
Good pricing, easy to use web site, quick shipping. Returning customer.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
This can be the downside of getting orders processed and shipped quickly. Unfortunately when trying to process orders quickly and using automated systems the window to cancel or modify orders is limited. We do apologize for your frustration.