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RevZillaReviews 14,182

4.7

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


revzilla.com
Founded in 2007
+32
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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,588
quality
11,178
This company responds to reviews on average within 4 days

Instant Feedback

118,641 reviews
Illinois
1 review
0 helpful votes
Follow Jason P.
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Researched different helmets with their videos, decided to order the same type and brand as before, simple ordering process, kept up to date on the order as it shipped, received it three days later in perfect condition.

Date of experience: March 8, 2024
Georgia
1 review
0 helpful votes
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Using the RevZilla site was an easy process. I highly recommend it.

Date of experience: March 8, 2024
West Virginia
1 review
0 helpful votes
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New Rider Buying Gear for First Time!
March 8, 2024
Updated review

So far I have purchased almost all of my gear from this site. They have such a wide variety of women's clothing to choose from, it has made this journey easy! The return policy is great and absolutely necessary when trying to shop for women's anything. But most of the sizing charts have been on point and I have only had to swap out a few items... pants, of course! Shipping is always extremely fast and they process returns very quickly.

Date of experience: March 8, 2024

I love the wide variety of gear available
February 28, 2024
Previous review

I love the wide variety of gear available. And the return policy is SO GREAT because ordering clothing, especially women clothing, online is one of the hardest, most frustrating tasks to deal with in life.

Date of experience: February 28, 2024
Florida
1 review
0 helpful votes
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Great windscreen
March 8, 2024

Fit on my 2017 ninja 650 perfect. Not too big that it looks weird but big enough that it makes semi long distances sooooo much more relaxing. Wind hits my helmet instead of my chest now and flys up in my helmet making a bunch of wind noise. Slight tuck and zero wind on me. I love it

Date of experience: March 8, 2024
Florida
1 review
0 helpful votes
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The masterlink that came with the chain no matter what i did the link wanted to press on crooked so hada order a different one went on smooth a butter after

Date of experience: March 7, 2024
Australia
1 review
0 helpful votes
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Motorcycle Armour Gear Goods.
March 18, 2024

It was some great motorcycle gear that I purchased. The webpage could have shown me the prices in Australian dollars once I selected Australia as my delivery destination. Overall, happy with my RevZilla purchase experience.

Date of experience: March 7, 2024
Colorado
1 review
0 helpful votes
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Warehouse Processing is Slow
March 18, 2024
Updated review

Overall, I noticed that warehouse processing and the amount of time it takes RevZilla to ship their product seems slower, and takes longer than what I am used to.

I ordered a small part that the website listed was in stock and would ship out same day. It did not ship out for three more days. Not sure if their website was inaccurate and they were waiting to receive it from the original manufacturer? I even chatted with an online representative 48 hours after the order and she said she could see it was being packaged on the floor. But it still did not go out that day.

To be fair, the representative gave me 15 RevZilla points, which was very kind of her.

I work in an industry that is highly competitive, and when I order something online, it usually ships immediately.

RevZilla is great for product knowledge, and providing a plethora of wonderful options for people. But their processing and shipping slow.

Date of experience: March 7, 2024

Easy to access and fast shipping
February 26, 2024
Previous review

Easy to access and fast shipping.

Date of experience: February 25, 2024
Oregon
1 review
0 helpful votes
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What can I say? I shop from my EZ chair. RevZilla produces lots of videos making it easy to make a decision. So far everything I have ordered is a keeper.

Date of experience: March 7, 2024
Arizona
1 review
0 helpful votes
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Revzilla has the gear I want at every price point.
March 8, 2024
Updated review

My Revzilla merchandise always arrives well packaged and on time. I have been happy with every purchase so far, from my mesh jacket to my cold weather jacket to my water resistant backpack. Each time I shop, I can choose from merchandise at many different price points and read reviews so I can make an informed choice about how much I would like to spend.

Date of experience: March 7, 2024

Second helmet kit
June 20, 2023
Previous review

So far, so good. The description says that it will fit my Packtalk Bold, so once it clicks in, I'll be happy.

I have my package now, and it does fit my Packtalk Bold, just like the website said. The shopping and purchasing experiences were fun and easy. I will be a repeat customer.

Date of experience: June 20, 2023
California
1 review
0 helpful votes
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RPM Membership
March 18, 2024

Won't be renewing RPM membership. Too many purchases in last two years went well beyond promised timeline established under membership.

Date of experience: March 7, 2024
Texas
2 reviews
0 helpful votes
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Sleeves are very short, body is rather small.
I'm usually 2xl and ordered 5xl,fits OK but no way I could use thumb holes

Date of experience: March 7, 2024
California
2 reviews
0 helpful votes
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Great place for all my gear
March 8, 2024

Second pair I've gotten of the same boots. Love them. Great style. Good quality.

Date of experience: March 7, 2024
Maryland
1 review
0 helpful votes
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Good selection and free shipping
March 8, 2024

Revzilla's selection is very good, free shipping is a plus, and some of the customer reviews can be helpful.

Date of experience: March 7, 2024
Texas
1 review
0 helpful votes
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Good price and fast delivery
March 8, 2024

Always fast delivery from Revzilla and the products I bought are almost unbelievable.

Date of experience: March 7, 2024
Idaho
2 reviews
0 helpful votes
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Face shield
March 7, 2024
Updated review

I ordered a new face shield for my Scorpion Covert FX helmet. Got it a few days after I ordered with no issues.

Date of experience: March 7, 2024

Everything I've gotten so far has been good quality...
July 21, 2023
Previous review

Everything I've gotten so far has been good quality and haven't had any issues other than me ordering the wrong thing sometimes.

Date of experience: July 21, 2023
Kentucky
1 review
0 helpful votes
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RevZilla never disappoints.
March 7, 2024

Rear suspension for the Harley arrived exactly on the day indicated. RevZilla never ceases to amaze me with their professionalism.

Date of experience: March 7, 2024
Utah
1 review
0 helpful votes
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I ordered 4 jackets in hopes that 1 of them would fit well. Sadly, none of them fit (not Revzilla's fault!) so I had to return them all. Each one was shipped to me individually (drop shipped?) which is not great (waste of resources) but that's not a major issue. The real problem is that I had to print out a return label (including return labels in the original shipment is being the standard now) and that it was for a single 16lb package. Ended up having to drive all over town to find a box big enough to fit 4 motorcycle jackets and paying $22 for one at the UPS Store. The $22 + the $9.99 return shipment fee means that I paid $32 to return the items that didn't fit. The same items on Amazon had free returns that I could drop off locally at Whole Foods - why would I buy anything from Revzilla again?

Finally, I sent a comment to Revzilla, outlining what I have just described above, and never received a response. Good customer service can make up for a bad experience but nothing but crickets from them.

Date of experience: March 7, 2024
California
1 review
0 helpful votes
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Scorpion r1 helmet
March 7, 2024

Awesome, very helpful and quick delivery's in great condition.

Date of experience: March 7, 2024
Colorado
1 review
0 helpful votes
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Easy transaction
March 7, 2024

They sent the oil quickly would do business with them again.

Date of experience: March 7, 2024
California
1 review
0 helpful votes
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Givi top case
March 17, 2024
Updated review

Overly complicated installation with worthless instructions

Date of experience: March 7, 2024

Good help
February 22, 2024
Previous review

Good help.

Date of experience: February 22, 2024