business logo of Revolve

Revolve

revolve.com
casual, evening & party, lounge, general men, womenAge 13-18, 19-25, 26-45
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About the Business

REVOLVE is home to the world's most-coveted designer apparel, shoes & accessories from Lovers + Friends, For Love & Lemons, NBD, Free People, Joie + more.


revolve.com
+1 888-442-5830
USA
Revolve is part of Revolve Group
Founded in 2003
Clothing item from RevolveFashion apparel by RevolveMerchandise from Revolve clothing lineRevolve fashion product

Business Highlights

General

Parent Company: Revolve Group
Year Founded: 2003
Target Gender: men, women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (California)

Returns

Return Policy: free
Return Instructions: items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: casual, evening & party, lounge, general
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, XXL, 0X, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: chat, phone, email
Support Phone: +1 888-442-5830
Support Email: sales@revolve.com

Payment Options

Payment Methods: card payments, financing
Buy Now Pay Later: Afterpay, Klarna

How would you rate Revolve?
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Reviews Summary

Revolve has a rating of 4.1 stars from 1,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Revolve most frequently mention customer service, fast delivery and great experience. Revolve ranks 32nd among Women's Clothing sites.

service
262
value
61
shipping
59
returns
18
quality
59

Instant Feedback

34,053 reviews
Australia
1 review
0 helpful votes
Follow Chenee P.
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I have had such a great experience looking through the Revolve website. I couldn't find a simple complaint however the app is an absolute nightmare. Trying to purchase 3 items and its been loading for 20 minutes. Everytime I try get into it again it does the same thing. So annoying!

Date of experience: July 27, 2016
Massachusetts
1 review
0 helpful votes
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Revolve is the Best!
December 3, 2023

Top selection of clothing with great sales. Inventory is often replenished. Amazing customer service.
Delivery is always efficient and timely. Excellent return policy and procedures. Revolve is the Best!

Date of experience: December 2, 2023
New Jersey
1 review
0 helpful votes
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I love Revolve!
August 8, 2023

Amazing! Couldn't be better in any way! The items are fabulous. I love that there is a price range. I can find something for any kind of event. It's my first and one stop go to shop. Returns are literally the easiest!

Date of experience: August 8, 2023
California
1 review
3 helpful votes
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I have purchased a number of clothing items and a few pairs of shoes. Extremely poor quality for what they charge! Every single purchase I have returned. Found it amazing, pre-covid, that the return center provided in California, the girl behind the desk said there was an overwhelming amount of returns always from Revolve. I am done purchasing.

Date of experience: August 20, 2020
Canada
1 review
0 helpful votes
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Fast service
May 8, 2024

I ordered a blazer and a denim jumpsuit. They arrived within a week and were packaged in a UPS box. Unfortunately the clothes are too big for me and I am trying to contact customer service for a refund but I haven't heard back yet (after 5 days now). In the past, they have been more responsive.

Date of experience: April 28, 2024
Canada
1 review
3 helpful votes
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This company shipped me faulty item. I spent two weeks corresponding with their customer service team arranging my refund. Instead of refunding me, they reshipped the item back out and made me go through the whole process again. No apologies, no help. Refunds are almost impossible, poor quality products and even worse service.

Date of experience: April 22, 2018
Candice L. Revolve Rep
over a year old

So sorry to hear about this Caitlin! It sounds like our team could have done much better here. Can you please message us with your email address or order number? We would love the opportunity to look into what happened here and to make it right!

Best,
Candice
Team REVOLVE

New Jersey
5 reviews
17 helpful votes
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Revolve's interface is not as user friendly as some of the other shopping sites. Their sales are not typically as competitive as other sites as well. However, they do have great designers and I will shop with them from time to time if I can't find a piece anywhere else.

Date of experience: February 14, 2014
Switzerland
1 review
0 helpful votes
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Beauty Pillow
October 29, 2023

The pillow is hard, and small 8 cm high. So if you are sleeping on the side as me, it is a bit difficult and inconvenient, BUT i recognise that now i am more frequently end up sleeping on my back, which is good.

Date of experience: October 29, 2023
Georgia
2 reviews
1 helpful vote
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Don't sign up on site. First they will never stop advertising even after repeated requests on "Ad Choice". Ost important is the clothing is ill fitting poorly sized and the same article can be found on on the web for 1/4 1/3 the price...

Date of experience: January 16, 2021
California
1 review
0 helpful votes
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You make ishopping very easy
October 23, 2023

I like everything about your website, etc. with one exception. All items are modeled by extremely tall women. While I do understand the reason for that it would be very helpful to have a range of models, especially for items that cannot be shortened.

Date of experience: October 23, 2023
Australia
1 review
0 helpful votes
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Simple, easy process
November 30, 2019

Ordered a BEIS bag, came from US in a matter of days. Tracking from Fedex kept me up the date the whole way and the fact that Revolve followed up after my goods were received is amazing. Thank you. Would recommend! Great shopping experience

Date of experience: November 27, 2019
Michigan
1 review
1 helpful vote
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Ive been buying from revolve for years! Never had a problem! Clothes are always on point and customer service never disappoints. Ive had to make numerous returns in that time if I didnt like an item and ave found returns to be hassle-free! Cant say enough about them!

Date of experience: March 9, 2018
Canada
1 review
0 helpful votes
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My daughter is getting married this October in Italy, I have been struggling finding a Mother of the Bride Dress. I committed myself to Revolve as I have only had great experiences with my previous purchases and customer service.

I have ordered a number of dresses to try and hopefully to buy, having said that no luck so far but Revolve is helping the ordering and returning process extremely satisfying and easy.

I am very hopeful that the last dress I ordered from Revolve will be the 1 :)

Date of experience: June 12, 2024
New Jersey
2 reviews
0 helpful votes
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Shock and Awe
December 4, 2019

As the "older" customer you take a risk when shopping online to more youthful oriented sites. Then you find an item that just seems right but without trying it on, inspecting the quality and other essentials on a major purchase (which was in this case a coat) I thought well let's give it a try. And try I did as in 'on' and it fit great, looked great, felt great and was an amazing price. I am now ready for the storm!

Date of experience: December 1, 2019
New York
1 review
0 helpful votes
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Smooth and easy process
August 18, 2023

I had a great experience shopping with Revole. The site was easy to navigate, and I received my order with free shipping within 2 days of purchase. I will be shopping here again! (I also submitted the wrong size initially and the chat service helped me very quickly get that modified - that's an exception as normally the chat feature for websites I've shopped with is slow and not very helpful)

Date of experience: August 18, 2023
Pennsylvania
1 review
0 helpful votes
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The dress arrived very wrinkled
April 18, 2024

With how expensive the Ulla Johnson brand is, I would think more care would be put into the shipping of a nice dress. It arrived very wrinkled, like someone just threw it in the box, with no other packaging to protect it.

Date of experience: April 8, 2024
Minnesota
1 review
1 helpful vote
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I have had good experience with their items I've bought, had to return some and or exchange for another size, but they are good to work with. I would recommend them over a lot of other sites that do sell junk for a lot of money. Revolve has good quality clothing!

Dee

Date of experience: March 14, 2017
Illinois
1 review
3 helpful votes
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I ordered a Frankie's Bikinis bathing suit from Revolve on 1/5 with 2 day shipping for a trip to Mexico starting 1/11. The tracking claimed the suit would be here Monday 1/9. It's now Tuesday, no sign of the bikini and tracking says it was shipped to Arizona. Wtf?! Needless to say I'll be leaving for my trip tomorrow with no bathing suit. I called customer service and they simply said "there is nothing we can do for you. If you no longer want the bathing suit, refuse the package." Thanks a lot Revolve, your 2 day shipping is on point! HA

Date of experience: January 10, 2017
Candice L. Revolve Rep
over a year old

Hi Suzy,

I am so sorry to hear that your order did not reach you on time for your trip. I would love to have our team look into this for you but I was unable to locate your order based on the information you provided. Can you please message us with your order number or the email address that you use to shop with us? We would love to see what more we can do for you. Thank you so much and I hope you have a fabulous trip!

Best,

Candice
Team REVOLVE

Italy
1 review
1 helpful vote
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I made a large order of mostly summer dresses prior to my honeymoon in Italy. The dresses arrived to Australia very promptly, 3-5days but they were not as advertised. Poor quality, different colours from advertised. I sent it back and was charged $65 for return shipping which they would not refund. Very very disappointed

Date of experience: July 6, 2017
AE
1 review
5 helpful votes
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Will never purchase from this store again.

Placed an order + tracking with shipping so that it arrives quickly. After waiting for my shipment to arrive, I found out that it was on hold. I got in touch with customer service and was told that it will arrive within the next two days which it hadn't. I didn't even get a full refund.

Date of experience: April 15, 2018
Candice L. Revolve Rep
over a year old

I am really sorry to hear about the trouble that you are having with your order! Can you please message us your order number or email address? We will gladly have someone from our customer service team follow up with you immediately. Our sincere apologies again!

Best,
Candice
Team REVOLVE