REVOLVE is home to the world's most-coveted designer apparel, shoes & accessories from Lovers + Friends, For Love & Lemons, NBD, Free People, Joie + more.
Revolve has a rating of 4.1 stars from 1,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Revolve most frequently mention customer service, fast delivery and great experience. Revolve ranks 32nd among Women's Clothing sites.
Been waiting half a month for a two day order. When I called today they said I needed to verify my ID. Thanks for making me wait forever without notice of where my stuff is. I spent 2000 with revolve and received nothing. Go to the mall and buy a dress that way at least you have what you paid for.
I ordered a few wedding event outfits on Revolve and was quite excited as everything looks so good on the photos. Customer Service was very prompt in replying to my questions and the package arrived very swiftly despite living abroad. However, when I received my package I was really disappointed. I ordered a $300 dress and it looked so sad inside the box all folded up as small as possible. My other dress retailing for $70 was made in really cheap fabric. Both dresses had really bad quality fabric for the price so I do feel quite ripped off. Do not order from here unless you know the brand you are buying because their photos do look much better than actual product.
Hi Mika! I'm sorry to hear that you were disappointed with your recent purchases. We always want our customers to be 100% satisfied and do our best to stock high quality brands and merchandise. We appreciate you reaching out with the feedback about how the products were packaged and their overall quality and we will be sure to pass the feedback along to the related departments. Our customer service team would be happy to assist you through the return process should you want to return or exchange the items. Can you please send us your order number or email address? We can have them reach out to you and assist you further.
Best,
Candice
Team REVOLVE
I love shopping on Revolve! They have great customer service and you really can't beat their shipping and return policy. They have a great selection of in style clothing from numerous brands. I've been shopping with them for years and will continue to do so. Definitely recommend.
The customer service is out of this world. When you live somewhere with very limited shopping options, it is nice to have access to the styles that are trending. Thank you for the return process being so seamless! I love Revolve!
The quality of the fabric is outstanding, and it feels incredibly comfortable against my skin. The design is not only stylish but also versatile, making it suitable for various occasions. The fit is true to size, and the stitching is impeccable, ensuring durability. I appreciate the attention to detail in the dress's construction. The ordering process was seamless, and it arrived promptly, exceeding my expectations. This dress has quickly become a staple in my wardrobe, and I can't wait to explore more fashion options from this online store. Highly recommended!
I have purchased jewelry and clothing from Revolve. The quality of the products is excellent, returns are easy and customer service is top-notch. This company is my go-to if I need something for every day or a special occasion.
I have ordered from this company for years. Always have a good experience. Quality items and excellent customer service. Never had an issue when having to return or exchange. Highly recommend this company.
Everything turned out amazing especially ordering them the weekend eve of my birthday. The ordering process was smooth, delivery was on-time & the dresses i ordered look even better on than they do online. It's so hard to pick my favorite!
Revolve has been a good experience for returns especially in online shopping where sizes and fit are imprecise and unpredictable. I appreciate the customer service Revolve provides in this regard.
Perfect dress. Bought it for a black tie and received plenty compliments. The halter neck part was slightly too long for me but I understand having to accommodate ladies who might have a larger bust. 9/10 for me
Amazing custom service. The best I have done in a long time. Clothing pieces I ordered are perfect. Very happy with my order. Fits were perfect and quality was a lot better than I expected. Definitely ordering again!
I love shopping at Revolve. They have a lot to choose from, shipping is fast, returns/exchanges are easy, and best of all, their customer service is incredible. I have never had a bad experience with them so far. Revolve is definitely my go-to shop for online shopping.
I've ordered from revolve two times and I'll never do it again. I thought the first time I ordered five dresses and all of them were very poor quality. Some of them had threads that were unwinding. The second time I tried my luck again a year later to see if the quality had gotten better but it didn't. I got a dress wear the strap was completely broken off from the dress. Just because influencers are posing in their clothes doesn't mean that's actually the quality you're going to get
We live in a highly populated area and always require a signature due to high package theft. They just dropped the package without signature and naturally it was stolen. Contacted revolve since these things happen, and they wanted me to sign an affidavit and were super accusatory of me stealing it myself LOL. Only refunded me when I said fine I will just dispute it on my credit card. Goodbye forever
I contact them immediately cause they had put my order on hold even if the payment went through and then promised the dress would get here for the expected date, and one dress came in but the wedding one didn't so I wrote again and they apologized and gave me a $9 something dollar refund... :/
I placed an order and I never received any notifications that it never shipped or that it was delayed. I call because I paid extra for next day shipping to be told that it had never left the warehouse. This happened to me multiple times. I would not buy from this site if you are expecting reliable delivery times.
I order and, send a different item than the one ordered!
Fast shipping: 15 days!
On my, return shipping!? For repayment or shipping of the right item, probably the wait will be infinite!
There are better sites to buy the same articles and much more serious!
I also found that the calculation of taxes outside of the united states is inferior to those applied by Revolve!
Letting go!
I have been a customer of Revolve for over 15 years. I wear an XS in most items of clothing which I find difficult to find in stores, plus the selection on Revolve`s site is by far superior. I live in Canada and many of my clothing choices are not available here. In addition I love the fact that I can receive the item the next day, free in most cases, and can return it if necessary, also free. What more could one ask for!
I can't believe that there are so many bad reviews. I have been shopping at Revolve for at least 8 years and I have never had a problem. They have great designers, always coupon codes for discounts, free shipping, free returns and no sales tax. I always receive my order exactly when they say it will arrive. This is one of my absolute go-to sites for clothes shopping. Love them!
Revolve's shipping and return policy is by far more expedient than Saks or Neiman Marcus where a return can take as long as three weeks to post to your account versus Revolve takes about three days. The complaints about the quality of the merchandise is in my experience very simple you get what you pay for.
Answer: Hi Lynn, I'm sorry to hear that one of the items didn't work out. We will automatically issue a refund for any returns received within 60 days of the order date (our return policy was recently extended in light of current events). We will send you an email as soon as your return is processed and your refund will be issued to the original form of payment for the order. Please let us know if you have any additional questions! Thank you for your order and stay safe Lynn! Best, Candice Team REVOLVE
Answer: Hi Steve, Thanks for reaching out! We have a couple different shipping options for our customers in Canada. We offer Priority Shipping provided by DHL free of charge. Transit time for that option is typically between 5-8 days and it's important to note that this option does not include duties/taxes. Additionally, we offer an Express DDP shipping option that allows you to prepay duties & taxes in checkout on our site. There is no shipping fee if your order is over $100 and transit time is typically between 2-5 days. Please be sure to let us know if you have any further questions, we are always happy to help! Best, Candice Team REVOLVE
Answer: Hi Francisco, Thank you for your interest in REVOLVE! We ship from the US. You have two options for shipping to Portugal. We offer Standard shipping which does not include duties/taxes and typically takes around 10-12 days to arrive. There is also an Express shipping option that allows you to prepay duties and taxes and transit time for that option is typically between 4-6 days. I hope this information is helpful! Best, Candice Team REVOLVE
Answer: Hi Maureen, Yes, we do include tracking numbers for parcels going to the Netherlands. Your tracking number will be emailed to you after your order ships out. Best, Candice Team REVOLVE
Answer: Hi Jaimie! Thank you for your interest in REVOLVE! If your order is over $100, you qualify for free Express shipping. I recommend going with the Express shipping for a faster delivery time and that option comes with tracking as well whereas Standard shipping does not. I hope this is helpful and please let us know if you have any further questions. We are always happy to help! Best, Candice Team REVOLVE
Answer: Hi Shareca! You are certainly welcome to buy two sizes. We accept returns within 30 days for a full refund and within 60 days for store credit or an exchange. The only exception to that is items that are marked as "final sale" on our website. We hope this information helps. Happy shopping! - Team REVOLVE
So sorry to hear about the poor experience Angelica! Can you please message us with your order number or email address? We would like to look into why you were not notified and follow up on this for you. We hope to hear back from you soon!
Best,
Candice
Team REVOLVE