business logo of Revolve

Revolve

revolve.com
casual, evening & party, lounge, general men, womenAge 13-18, 19-25, 26-45
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About the Business

REVOLVE is home to the world's most-coveted designer apparel, shoes & accessories from Lovers + Friends, For Love & Lemons, NBD, Free People, Joie + more.


revolve.com
+1 888-442-5830
USA
Revolve is part of Revolve Group
Founded in 2003
Clothing item from RevolveFashion apparel by RevolveMerchandise from Revolve clothing lineRevolve fashion product

Business Highlights

General

Parent Company: Revolve Group
Year Founded: 2003
Target Gender: men, women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (California)

Returns

Return Policy: free
Return Instructions: items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: casual, evening & party, lounge, general
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, XXL, 0X, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: chat, phone, email
Support Phone: +1 888-442-5830
Support Email: sales@revolve.com

Payment Options

Payment Methods: card payments, financing
Buy Now Pay Later: Afterpay, Klarna

How would you rate Revolve?
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Reviews Summary

Revolve has a rating of 4.1 stars from 1,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Revolve most frequently mention customer service, fast delivery and great experience. Revolve ranks 32nd among Women's Clothing sites.

service
262
value
61
shipping
59
returns
18
quality
59

Instant Feedback

34,053 reviews
California
3 reviews
31 helpful votes
Follow Joanna Z.
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I found a dress from another department store site and ask Revolve if they would price match it. I contacted the customer service through their live chat and within 10 minutes, they did price matching and refunded me for the extra which I paid. They told me that the amount will show up on my credit card probably the next day. And I just can't believe this matter literally has been resolved within 10 minutes. For me, it is just an easy and pleasant shopping experience with them. I'm still waiting for my order but I'm already getting excited.

Date of experience: August 1, 2018
California
2 reviews
20 helpful votes
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Great retailer
September 8, 2016

Formerly known as "RevolveClothing." They have a great mix of designer and premium labels. Their sale items are pretty impressive. They ship out orders really quick, which I love. Their policies are fair and clear. The return process is painless too (they provide return labels with each order). I bought a final sale item and they let me return it because there was a small makeup stain on the collar. Thanks Revolve for bending the rules when you should bend them.

Date of experience: September 8, 2016
California
1 review
0 helpful votes
Follow Vida E.
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Exclusive Shoes
November 29, 2023

Revolve allowed me access to some very exclusive shoes that my 22 year old daughter had her eye on. They were handmade in Italy. My order was received in perfect condition and in an extremely timely manner! Thank you Revolve!

Date of experience: November 29, 2023
Canada
1 review
0 helpful votes
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Product works well but overly expensive and no frills
December 29, 2023
Updated review

I had used a similar product before which worked equally well, but was 3 times less expensive for twice as many strips (this ended up costing me over $150 CA for 64 strips). It also came in a little plastic case for easy carry, as well as a small instrument to easily peel the strips from the backing and more easily apply. I don't know how I would have used these had it been my first experience. I ended up using the applicator from my other set. Unfortunately I can no longer find the website where I made my first purchase. I'll continue to look for a more affordable alternative.

Date of experience: December 6, 2023

Quick and Easy
November 8, 2023
Previous review

Quick and Easy

Date of experience: November 8, 2023
Arkansas
1 review
0 helpful votes
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We needed a pair of light pink chucks for my 14 year old daughter to wear to a school dance. I thought that I had waited too late to get them, none of the local stores had anything close. Thankfully I came across these online and they were able to ship them to us on time! They came in and she squealed with delight when she saw them. They were even more cute than we expected. They had a faux suede like texture, the logos were all whited out and they were the perfect shade of pink to go with her dress! Thank you for helping this mom get the right shoes just in time for an important event! I will definitely shop here again!

Date of experience: May 5, 2024
New York
1 review
0 helpful votes
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A very Merry Christmas
December 14, 2023
Updated review

Every time I tried to enter a promo code it got rejected. Even the 10 percent email newsletter one. Not sure why. After I sent this review in, I got a wonderful response from Russell, a supervisor from Revolve who took care of my complaint plus some. Thank you very much, I appreciate your attention. Have a wonderful holiday.

Date of experience: December 13, 2023

Every time I tried to enter a promo code it got rejected
January 6, 2024
Previous review

Every time I tried to enter a promo code it got rejected. Even the 10 percent email newsletter one. Not sure why.

Date of experience: December 13, 2023
New Jersey
1 review
0 helpful votes
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Satisfied
October 2, 2023

Perfect packaging, fast delivery. Unfortunately the items ordered were not what I was looking for. One neutral dress I kept it fits beautifully. The white dresses did not fit to my liking although beautiful.

Date of experience: October 2, 2023
GB
1 review
0 helpful votes
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Revolve is always my go to spot to buy clothes for a holiday or event. I can almost always find something. But this time I ordered several items and not one fit. They were too big, the quality felt poor for the price and on one of the dresses I liked, the sticky part inside the dress to hold it up, lost its stick. Revolve is always quick to ship and quick to return so no fault there but was just disappointed in the overall quality of the items k bought this time.

Date of experience: June 18, 2024
Canada
1 review
0 helpful votes
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Not the greatest
June 26, 2024

My skirt was sent with stains on it, filed an exchange. And the skirt I was suppose to receive was a bodysuit. Had to call back and do another exchange. They said 1 skirt was left in my size, let's hope I get it

Date of experience: June 26, 2024
Australia
3 reviews
8 helpful votes
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Factual review of Revolve
September 8, 2024

Revolve's customer service is abysmal and in need of substantial improvement. On September 5th, I submitted a request for a price match and received automated response stating, "We have received your email and will get back to you within 24 hours." Today is September 9th, and my request has not been addressed.
Their website clearly states they will price match products. I found an identical item priced $10 lower on a competitor's site and, instead of immediately honouring the price match (which is so simple and straightforward to verify), I was asked to submit an official request through the "Contact Us" page— I did that, provided both links to their product and the competitor's with a clear $10 price difference. And now, the competitor's promotion has ended, and Revolve not only failed to price match, but they didn't even bother to respond to my request. But in the meantime, they successfully sent me 12 promotional emails about new arrivals, best-selling items, and irrelevant content like "Welcome to NYC." One would expect that Revolve would prioritise honouring what they publicly state - their price match policy and their promise to respond within 24 hours. If you publicly commit to responding to customers within 24 hours, you should stand by that promise. And if you state you will price match - that too should be honoured and streamlined rather than unnecessarily complicated. I haven't even bought my first product from this company and I already don't trust them.

Revolve attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2024
District of Columbia
1 review
0 helpful votes
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Revolve is the poster child for quick and reliable shipping and returns. It really empowers the consumer to order with ease knowing that they have time to try on and consider options before returning. Thank you!

Date of experience: April 4, 2024
Australia
1 review
3 helpful votes
Follow V E.
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First they attempted to not stand by the 15% discount, they then had my order delayed for over two weeks while they fart arsed around in admin. They still ended up over charging me not taking into account the changing currency and date of purchase- god help them, can they get anything right?

The aus company appears to be directed through a number of ABN (Aus Business Numbers) which I can only assume is an attempt to skimp the aus government of GST. They also have a very tacky american voice message recorded to tell you the opening hours of the Australian number- this is always on- they are NEVER open.

So. Morally they are corrupt, financially they are fraudulent and customer service wise? I'd have an easier time jabbing myself in the eye with a pen.

Kindest regards,

You haven't heard the last of this.

PS... I had to give a star to post- please believe it's an illusion!

Date of experience: September 10, 2015
Candice L. Revolve Rep
over a year old

We are so sorry to hear about your poor experience! Our customer service manager, Edward, is looking in to this for you and will definitely make sure that your concerns are addressed. He mentioned that he is corresponding with you on Facebook. Please rest assured that we will do everything possible to turn your experience around!

Idaho
1 review
2 helpful votes
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Ok
February 8, 2021

I've order many times from revolve the clothes are usually ill fitting too small, too big, uneven pant legs ect. On top of those issues I've found they charge a lot more than other sites. I bought a pair of Nike zoom, every place else they were $80-$100 cheaper. I began watching prices, revolve has significantly higher prices. I suggest shopping around.

Date of experience: February 8, 2021
Australia
2 reviews
6 helpful votes
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I've bought three pieces from revolve… all returned as the quality was an absolute joke for the price! I was actually shocked thinking it can't be right given the price. Dumb me - I decided to give it a go for the last time putting an order as a pre-order only to find out they had cancelled my order and sold it to someone else.

Thinking it's a good thing in the end given that the quality has been poor for every single item. Even the packaging! I felt like I bought something from wish or eBay. I have since then deleted the app and telling friends and everyone do not fall for this website! Trust me you could find better quality at a cheaper price

Date of experience: June 10, 2021
Colorado
4 reviews
7 helpful votes
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Misleading
August 9, 2017

I had not really seen this site before and thought their items looked pretty. I found a jacket on sale for 28.00 advertised as previously priced at 174.00. It is non returnable for this price and felt it worth the try. It arrived today and is just ok. I will wear it a few times. It runs big. It definitely would never sell for 174.00. That is the really misleading part. I should know better than to trust these kind of sites after nothing but trouble with Shein clothes. So I will stick to well known companies in the future, as I really hate dealing with sites that are dishonest and manipulative.

Date of experience: August 9, 2017
Maryland
1 review
0 helpful votes
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I have been a customer of Revolve for years. I recently returned an order, and UPS tracking confirmed the return was delivered back to Revolve (and SIGNED for), and somehow Revolve is claiming the package was lost, will not give me my refund and has told me to dispute the order transactions with my credit card company. I'm actually gobsmacked at how horrible of a "resolution" this is, I feel like they've stolen money right out of my wallet. I have completely lost trust in the company and will never purchase anything from them or their sister companies again. If you are someone that makes online returns, be warned.

Date of experience: September 28, 2023
RU
4 reviews
0 helpful votes
Follow Креветка g.
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Website is well organized and easy to navigate, pictures of the products are clear and helpful, and everything looks so cute! Can't wait for my purchases to arrive. Update: all my items came quickly and were well packaged. The skirts are super cute, if not a little thin at the waistband area and the material of some tops is closer to cotton rather than an athletic fabric. The padded tank top and tennis dress were amazing though! All around super great designs for an even better price

Date of experience: March 7, 2024
New Zealand
1 review
9 helpful votes
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I purchased a G shock watch from Revolve clothing and received an email not long after saying that they needed to verify that I was the cardholder in order to proceed with my order. This was understandable... I did as they asked which was to report 2 transactions back to them and then they replied to my email saying "We're very sorry, but your order has been identified by our risk management team as a high-risk order for which we will need further verification" and also asking me for a copy of my credit card or drivers license. I sent them a picture of my passport and credit card 2 days ago and still have not received an email saying whether or not they will be sending my order. I'm very disappointed as this has been dragged out for almost over a week now and I've spent 130 dollars but gotten nothing. Zzz

Date of experience: May 26, 2014
Florida
1 review
0 helpful votes
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Great Experience
April 11, 2024

I've recently started using Revolve and plan to continue buying from them. Their clothes are great quality and you can find good prices and good sales. I've reached out for questions a couple of times and representatives have picked up the phone without a long wait. Website categorization, pictures, descriptions and size chart are very clear and helpful. Some pictures include a close up of material which is great to know what you're ordering. Shipping and returns are made very easy. Overall great experiences with Revolve.

Date of experience: April 1, 2024
Pennsylvania
1 review
18 helpful votes
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I find so many beautiful pieces for everything-from barefoot on the beach to styling on the job! I've never been disappointed with this site! There is a price range for everyone in every category of clothing.
The only negative: I put a gorgeous lace Alexis romper in "My Favorites" (mainly because i wanted time to think about whether this was exactly what I wanted to wear for an event-and it was expensive enough for me to hesitate to make a quick decision). Today I returned and the Alexis romper is gone!
Question: do you periodically "retire" certain pieces?

Date of experience: May 11, 2016